In the listing, the hotel did not mention there is a branch or at least put name of road or branch or HQ. the listing are "Kampar Boutique hotel" (after this I will mention as Hotel 1) and "Kampar Boutique Hotel (Kampar sentral)" (after this I will mention as Hotel 2). so, after I made booking at "Hotel 1", I put on my waze/maps the name of "Hotel 1". Unfortunately, the map direct us to the "Hotel 2". When we asked about our booking at the "Hotel 2", they said this booking is for "Hotel 1" which is about 2km away. It's so inconvenience to us with small kids because we have take our car which nicely parked and go to find "Hotel 1" and it was raining. once arrived, there's so difficult to find parking lot. At the counter, I overheard another customer's conversation, also faced same problem like us - no dedicated parking lot for customer, and for daily park (working days i.e. monday) customers have to buy parking ticket and not sure it is a book or what, but the conversation went something like "the perking tickets cannot be used at other district/area". (based on my experience with other places, some district they will have a book with 10 pieces parking ticket, and you use 1 ticket at one time). I did mention to the receptionist, why don't put different name on the listing, she said, they mention in the detail and when I checked back, the address/map show different address. My bad luck not see the different but who care with the map if the name is same? The key card even displays address of "Hotel 2", which is "Hotel 2" is more established than "Hotel 1". The room is beautiful and nice interior design. but no instant coffee or tea. Only mineral water to be boiled. So, no welcome drink to calm me down after the exasperated. The room is standard king but I feel the bed is small like queen. Wifi slow, better use own line. My suggestion: 1. Put different name on the listing and make sure the full name is visible. I.e. "Kampar Boutique Hotel (Jalan Baru Branch)" and "Kampar Boutique Hotel (Kampar Sentral-HQ)" 2. If the parking ticket is in a book form, perhaps the hotel management can buy in advance and customer can buy 1 by 1 ticket only from the receptionist. even better, if the hotel can provide the ticket as complimentary for customer since they don't have dedicated parking. 3. Please provide few sachets of coffee/tea and sugar. I've went to other boutique hotel which have those simple items. 4. I feel pity for the receptionist because she has to face all daily situation, including unsatisfying customers.