People often mention about Hokkie Hotel Punggur Kabil Nongsa Batam
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Bedroom (7)
Surroundings (5)
Bathroom (5)
Hotel Area (5)
Wifi (4)
Ambiance (4)
Check-in/out Time (3)
Room Space (3)
Accessibility (2)
Staff Friendliness (2)
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Traveler Reviews Hokkie Hotel Punggur Kabil Nongsa Batam
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Customer reviews
NS
Novi S. D.
Staycation
8,8
/10
Reviewed 4 week(s) ago
The staff is friendly, access to the port is very close, cleanliness is quite good.
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Accommodation's Reply
23 Jul 2025
Thank you for your review! We're thrilled to hear that you enjoyed your experience with us. Your feedback is invaluable to us, as we strive to continuously improve and provide you with the best possible service.
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A***a
Leisure
9,4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly. The hotel facilities and room space are okay, clean, nice, and comfortable. Thank you Hokkie Hotel for providing the best facilities and services 🙏.
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Accommodation's Reply
10 Jul 2025
Thank you for your review! We're thrilled to hear that you enjoyed your experience with us. Your feedback is invaluable to us, as we strive to continuously improve and provide you with the best possible service.
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S***a
Transit
6,0
/10
Reviewed 19 week(s) ago
the room is not soundproof. the sound from outside is noisy. the bathroom is dirty. the door is broken. the TV from check in to check out has no channels🤨really bad
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1 people find it helpful
Accommodation's Reply
04 Apr 2025
We apologize for the inconvenience you experienced. We realize that this experience did not meet your expectations. We greatly appreciate your feedback and will use this information to improve our service quality in the future. Thank you for sharing your experience with us.
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D***n
7,6
/10
Reviewed 21 week(s) ago
Given a dirty room, the walls were covered in moss. When I asked to move rooms, the second room smelled musty, so I ended up leaving without staying. And the receptionist staff was silent and didn't apologize.
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2 people find it helpful
Accommodation's Reply
04 Apr 2025
We apologize for the inconvenience you experienced. We realize that this experience did not meet your expectations. We greatly appreciate your feedback and will use this information to improve our service quality in the future. Thank you for sharing your experience with us.
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P***t
9,4
/10
Reviewed 26 week(s) ago
Easier extend period. No complaints from me
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P***t
Staycation
9,4
/10
Reviewed 26 week(s) ago
The staff is nice, the room is okay for the price. No complaints from me
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1 people find it helpful
D***i
8,5
/10
Reviewed 32 week(s) ago
The hot water is not optimal and the water kettle needs to be checked for cleanliness.
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2 people find it helpful
D***y
Transit
8,2
/10
Reviewed 33 week(s) ago
for a clean and comfortable hotel room. The bathroom is also clean. The hotel price is very affordable. The condition of the lights is dim so it feels like the night atmosphere. Only the TV remote and the bedside lamp are broken. The rest is okay
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A***i
9,4
/10
Reviewed 34 week(s) ago
The room is clean and fragrant. The price is cheap but the facilities are really good. It is really close to Punggur Harbor if the goal is to transit. It can also be reached by ojol. If the service and hospitality can be improved again, I guarantee this will be a perfect stay experience.
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M***i
5,9
/10
Reviewed 35 week(s) ago
The tissue box in his room was used as an ashtray and he kept putting tissues in it, resulting in the tissues getting dirty from cigarette residue.
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D***s
6,4
/10
Reviewed 37 week(s) ago
The hotel reception staff were not very friendly, like military personnel, and could not check in earlier than the application's stated time.
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1 people find it helpful
U***i
Leisure
8,5
/10
Reviewed 39 week(s) ago
The hotel staff is friendly, the soundproofing is a bit lacking, otherwise it's okay.
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G***t
Business
8,7
/10
Reviewed 39 week(s) ago
It's not bad for that price, but I've gotten better service at that price.
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1 people find it helpful
p***a
Staycation
8,4
/10
Reviewed 62 week(s) ago
There's a lot of dust and the sheets are also dirty🥲 like they've been used, so maybe you need to pay more attention to them.
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1 people find it helpful
j***i
Business
6,2
/10
Reviewed 74 week(s) ago
Kamarnya nyaman. Cuma wifinya dan sinyal hp ilang timbul
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HP
Haris P.
4,5
/10
Reviewed 78 week(s) ago
Pelayanan hancur parah nyesal nginap di sini.
1 people find it helpful
yd
yusnida d. f.
6,0
/10
Reviewed 79 week(s) ago
Lift bau, resepsionis kurang ramah, kurang menjaga kebersihan, sarapan tidak dikasih padahal sudah book include sarapan, lorong kamar berantakan dengan sprei-sprei saat dibersihkan, gelas kotor.
1 people find it helpful
S
Syukriadi
6,0
/10
Reviewed 110 week(s) ago
The room was not clean, the water stagnated in the bathroom, moved rooms up to 2 times. Very very tiring. The air conditioner is not cold enough.
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1 people find it helpful
j
jessica
4,8
/10
Reviewed 113 week(s) ago
The air conditioner is off, the electricity is not clear,