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Versa Hotel

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Overall Ratings & Reviews Versa Hotel

Traveloka (2.497)

8,3

Very Good

From 2.497 reviews

Provided by travelers on

Cleanliness

8,4

Room Comfort

8,4

Meal

8,1

Location

8,5

Service and Facilites

8,4

People often mention about Versa Hotel

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Staff Friendliness (33)

Accessibility (30)

Bedroom (29)

Ambiance (28)

Bathroom (28)

Hotel Area (24)

Distance to City Center (23)

Surroundings (22)

Wifi (22)

Check-in/out Time (22)

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Traveler Reviews Versa Hotel

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Customer reviews

Faradilla Y. A. Z.

9,7

/10

Reviewed 4 day(s) ago

The hotel staff was friendly and very helpful. The room was okay, but the chair was broken and tilted a bit. Maybe it could be replaced.

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A***a

10,0

/10

Reviewed 1 week(s) ago

Maybe the soundproofing in the room could be improved so that the sound of passing cars or motorbikes is not too audible because it is located on the side of the road. The rest is quite satisfactory.

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A***i

Leisure

8,5

/10

Reviewed 3 week(s) ago

Okay, it's quite easy to find, if you need anything there's a minimarket right next to the hotel, the food is also quite good.

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y***i

Staycation

8,3

/10

Reviewed 4 week(s) ago

The hotel staff was friendly, but the cleanliness was a bit lacking. The room floor still had traces of dirt and the mattress area was dusty. The hot water dispenser was also dusty. Overall, it was fine, but that's about it.

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1 people find it helpful

b***s

Transit

10,0

/10

Reviewed 5 week(s) ago

Thank you for your service

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1 people find it helpful

S***a

Staycation

10,0

/10

Reviewed 5 week(s) ago

Early morning check-in was very helpful. The food was good but not very varied.

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A***a

9,7

/10

Reviewed 5 week(s) ago

The service was good, the room was clean enough, the AC was cold, and the water heater was working. Overall, it was good 👍✨

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ARI M. S.

5,0

/10

Reviewed 6 week(s) ago

I ordered at 8 pm and paid, but when I arrived at the hotel, the system didn't accept check-in at 5 am. Even though it's allowed in 3-star hotels.

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2 people find it helpful

Verified Traveler

Staycation

10,0

/10

Reviewed 6 week(s) ago

The hotel staff is friendly, the rooms are clean and very comfortable for resting.

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A***a

8,8

/10

Reviewed 6 week(s) ago

The room is quite comfortable but the cleanliness of the bed and room could be improved, and please check the hotel slippers.

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1 people find it helpful

G***t

Staycation

9,1

/10

Reviewed 6 week(s) ago

The staff is very friendly, very helpful

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1 people find it helpful

ahmad s.

Staycation

9,4

/10

Reviewed 10 week(s) ago

The hotel staff and security are very friendly to the guests and the hotel is nice, neat, and clean, but unfortunately the shower can't be used, that's all.

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Accommodation's Reply

22 Mar 2026

Sincerely, Mr. Ahmad S. Thank you very much for your positive review and high rating for Versa Hotel! We are delighted to hear that you were satisfied with the friendliness of our staff and the cleanliness of your room. We apologize for the issue with the shower not working during your stay. We have forwarded this matter to our maintenance team for immediate repair. We hope to welcome you back again for an even better experience! Thank you for your visit. Sincerely, The Management Team, Versa Hotel East Bekasi

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Idonx R. G.

Transit

8,8

/10

Reviewed 11 week(s) ago

Overall, it's enough for transit, please improve the toilet, maybe because the toilet is leaking so it's a bit smelly.

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Accommodation's Reply

22 Mar 2026

Dear Mr. Idonx R.G., Thank you for staying at Hotel Versa and for writing a review. We sincerely apologize for the inconvenience caused by the poor condition of the bathroom and the unpleasant odor during your stay. We have forwarded your feedback regarding the bathroom leak to our maintenance team for repairs today. Thank you for your help in improving our facilities. We hope to welcome you again next time! Sincerely, The Management Team, Hotel Versa Bekasi

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Putri M.

6,4

/10

Reviewed 11 week(s) ago

It is important to pay attention to the cleanliness of the bedroom and bathroom.

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Y***i

Transit

8,7

/10

Reviewed 12 week(s) ago

One thing that needs improvement is the pillows and sheets. For some reason, they smelled of drool, which was quite a bummer. The location is strategic, and the breakfast was quite good for the price.

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1 people find it helpful

E***n

8,5

/10

Reviewed 13 week(s) ago

according to the price, just the room is not airtight, the rest is okay

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Andri B. W.

10,0

/10

Reviewed 14 week(s) ago

A comfortable place to rest

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1 people find it helpful

Suryana

Transit

9,3

/10

Reviewed 15 week(s) ago

because it's on the side of the road, it's noisy, the exhaust is rough, otherwise it's okay, the room is clean

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1 people find it helpful

Shepudente D.

8,7

/10

Reviewed 15 week(s) ago

The staff are all very friendly, but the bathroom is dirty, there is a lot of rubbish under the bed.

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2 people find it helpful

I***a

5,0

/10

Reviewed 16 week(s) ago

The room given was very bad, dirty

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