Overall Ratings & Reviews Surabaya Homey near Juanda Airport (Syariah)
Explore Surabaya Homey near Juanda Airport (Syariah)
Traveloka (973)
8,3
Very Good
From 973 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,4
Meal
8,2
Location
8,5
Service and Facilites
8,5
People often mention about Surabaya Homey near Juanda Airport (Syariah)
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Ambiance (20)
Staff Friendliness (19)
Bathroom (18)
Accessibility (17)
Wifi (16)
Bedroom (16)
Hotel Area (14)
Surroundings (12)
Family Friendly (12)
Check-in/out Time (11)
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Traveler Reviews Surabaya Homey near Juanda Airport (Syariah)
Number of reviews per page
20
40
Customer reviews
N***y
9,3
/10
Reviewed 3 day(s) ago
improve cleanliness around the hotel area
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F***r
Transit
8,8
/10
Reviewed 1 week(s) ago
Not bad and not too good, according to the price, you have to bring your own towel because it is not provided in the room, you have to bring a protective autan from mosquito bites, because naughty mosquitoes always look for gaps to enter when the room is open. The atmosphere is quiet so you can go straight to sleep
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K***t
10,0
/10
Reviewed 3 week(s) ago
The room is nice and clean.. recommended
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2 people find it helpful
A***a
Business
8,5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and very helpful.
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H***o
9,7
/10
Reviewed 4 week(s) ago
Nice room, great. Don't regret staying here.
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v***a
9,4
/10
Reviewed 5 week(s) ago
What I want to tell you is that it's comfortable and good for the price, but if possible, mosquito spray should be ready at the front desk at night. I want to borrow mosquito spray but I'm confused and forget where I put it. The older brothers are guarding it, but it's okay if you can have 2 or 3 bottles ready just in case. Hopefully this will be an evaluation. THANK YOU
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v***a
Staycation
9,1
/10
Reviewed 8 week(s) ago
Good, responsive in service.
Keep it up, Sis.
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1 people find it helpful
G***t
8,1
/10
Reviewed 8 week(s) ago
Bathroom, the water is dirty, the closed is almost blocked, in the kitchen area there are often rats. There are also a lot of mosquitoes
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1 people find it helpful
JS
Januar S.
9,4
/10
Reviewed 8 week(s) ago
The location is near Juanda airport. The rooms are quite clean. There is AC in each room (there are 7 rooms), but unfortunately there is no hot water in the bathroom.
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Y***n
10,0
/10
Reviewed 9 week(s) ago
very comfortable and clean, the people are also friendly and polite
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1 people find it helpful
H***h
Transit
9,4
/10
Reviewed 10 week(s) ago
Highly recommended because of the location near the airport and city, easy access, 14 hour security, quiet atmosphere.
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1 people find it helpful
v***a
9,4
/10
Reviewed 11 week(s) ago
Nothing to say, just one word: good.
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1 people find it helpful
Gunawan
Staycation
8,5
/10
Reviewed 12 week(s) ago
clean, close to Juanda! rather than capsules, it's better to come here...
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1 people find it helpful
R***o
Transit
9,4
/10
Reviewed 14 week(s) ago
The hotel staff is friendly and the rooms are also okay.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Thank you very much for your review and rating! 😊. We are glad that you felt comfortable during your stay and received friendly service from our staff. Hopefully you can come back to stay again on another occasion. We look forward to welcoming you back! 🙏
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A***C
10,0
/10
Reviewed 15 week(s) ago
affordable price complete facilities friendly staff comfortable place
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Accommodation's Reply
26 May 2025
Thank you very much for your review and perfect rating! 😊. We are so glad that you are satisfied with our price, facilities, and service. We hope to welcome you back again in the future. See you soon! 🙏
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H***y
Transit
8,8
/10
Reviewed 15 week(s) ago
friendly staff, very helpful, strategic location, fairly clean rooms. inadequate parking
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1 people find it helpful
HS
HUSIN S. R.
8,5
/10
Reviewed 15 week(s) ago
24 hour security
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2 people find it helpful
M***d
Transit
8,5
/10
Reviewed 15 week(s) ago
Great and close to the airport.
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L***a
Leisure
8,4
/10
Reviewed 16 week(s) ago
The service from the hotel staff is friendly, some are not so friendly.
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Accommodation's Reply
11 May 2025
Dear Ms. L*a, Thank you for your review and time to share your experience during your stay at our hotel. We are glad to know that you met some of our friendly staff. However, we also apologize if there was a less pleasant experience related to the friendliness of some of our staff. Your input is highly appreciated and will be followed up immediately as evaluation material to improve the quality of our services in the future. We greatly appreciate your visit and hope to welcome you back with better service in the future. (Myra)
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M***d
Transit
10,0
/10
Reviewed 18 week(s) ago
Great. Close to the airport. I left my phone behind and they sent it to my address in Sumatra.
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2 people find it helpful
Accommodation's Reply
05 May 2025
Thought for 7 seconds. Thank you so much, Kak M\*\*\*d, for your perfect rating and positive review! We are so happy to hear that our location near the airport helped you on your trip. We are also happy to be able to ship your phone all the way to Sumatra—hopefully making your trip more peaceful. We look forward to welcoming you back to Surabaya Homey. Warm regards, Namira – Surabaya Homey.
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Number of reviews per page
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