First, the hotel staff who greeted us upon arrival—perhaps because we were on the phone for a while, we waited a while for them to finish their call before responding, but they were very friendly. Throughout our stay, the staff were all kind and helpful. We were allowed to store our luggage when we left, which was very helpful. Thank you, Marwin Vila. It's a shame we didn't have time to make a video while we were at the hotel, which would have been really fun.