8,2
Very Good
From 668 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,2

Meal

8,2

Location

8,5

Service and Facilites

8,4

People often mention about Sun Q Ta Hotel Guci Tegal
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Staff Friendliness (24)
Surroundings (20)
Ambiance (17)
Bedroom (17)
Activity Option (14)
Hotel Area (14)
Taste (14)
Room Space (13)
In-house Restaurant (13)
Variety (12)
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Traveler Reviews Sun Q Ta Hotel Guci Tegal

Number of reviews per page
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40
Customer reviews
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hot water took a long time to come out, having to wait 15 minutes. We went there because the food we saw on social media was good, but it turned out that due to the small number of guests, they served it a la carte. The bathroom door was hard to close. The pool was drained in the morning, but it should have been done in the afternoon, as most guests don't swim during the day.
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l***i
icon-origin-TRAVELOKA
6,7
/10
Reviewed 3 week(s) ago
Hotel check-in was very bad at 3:00 PM. I had to argue with the hotel staff first. Please provide input for the app.
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E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hot springs and cool air make us want to stay at Sun Q Ta Hotel again. This is our second time here. Thank you, Sun Q Ta Hotel.
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l***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Generally, hotel check-in is at 1:00 PM WIB. For this hotel, it would be better to follow the general rule, NOT 3:00 PM WIB. Thank you.
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I***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Nice place, nice view, swimming pool is also warm.
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heri a.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Good service, staff is also friendly
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1 people find it helpful
m***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
friendly staff, delicious food, the most enjoyable thing is the hot water pool.
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2 people find it helpful
Yosep
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Please improve the cleanliness of the room if possible. Some pillowcases are dirty, the rest is ok. According to the price
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4 people find it helpful
Abdul M.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, although the parking area is in front of the lobby, we are allowed to drop off our family near the hotel room.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Value Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. Regarding the water park, the room next to the restaurant is noisy because there is live music and the food refill is slow, we will not follow up. We hope to welcome you back to Sun q ta Hotel & Resort in the future with a different experience. Best regards,. General Manager.
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Muspika M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, the atmosphere is nice, the view from outside the room is nice.
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Accommodation's Reply
18 May 2025
Dear Value Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. We look forward to welcoming you back to Sun q ta Hotel & Resort in the future. Sincerely,. General Manager
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The warm water pool below is a bit unkempt, there is moss, the room next to the restaurant is noisy at night because of live music, parking is limited, the restaurant food runs out quickly and is slow to refill, other than that the atmosphere is ok, it's ok for a family vacation, Check In Check Out is smooth, Close to the Golden Park tourist attraction
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5 people find it helpful
Accommodation's Reply
18 May 2025
Dear Value Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. Regarding the water park, the room next to the restaurant is noisy because there is live music and the food refill is slow, we will not follow up. We hope to welcome you back to Sun q ta Hotel & Resort in the future with a different experience. Sincerely,. General Manager
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EKO B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 11 week(s) ago
clean hotel, fragrant & clean lobby, clean room & bathroom, but not fragrant, it would be better if given a spice aroma like in the lobby, book a Family type room for four but unfortunately the location is far below, far from the restaurant far from the pool, too many stairs to go through. suggestion to install a lift nice room balcony view, beautiful, green there is a river and the sound of water that makes it calm
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1 people find it helpful
Accommodation's Reply
18 May 2025
Dear Value Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. Regarding the aroma of the lobby which should smell like spices, we will not follow up. We hope to welcome you back to Sun q ta Hotel & Resort in the future. Sincerely,. General Manager
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
2x stay here. There is more progress. The current one is good. Improve the cleanliness of the lower pool.
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1 people find it helpful
Accommodation's Reply
18 May 2025
Dear Value Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. We look forward to welcoming you back to Sun q ta Hotel & Resort in the future. Sincerely,. General Manager
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M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 14 week(s) ago
The hotel location is easy to access in the Guci area. The staff is friendly and communicative. The room atmosphere is comfortable and clean for family rest, but the drainage system in the bathroom is not good. Breakfast facilities have quite a lot of choices.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Valued Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. Regarding the poor drainage system in the bathroom, it will be followed up immediately. We hope to see you again at Sun q ta Hotel & Resort in the future with a different experience. Best regards, General Manager
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h***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
friendly hotel staff good service
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Value Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay at Sun q ta Hotel & Resort Guci. We look forward to welcoming you back to Sun q ta Hotel & Resort in the future. Sincerely, General Manager
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R***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
good! nice view, staff friendly, clean,
1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay with us. We hope to see you again in the future. Best regards. General Manager
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,9
/10
Reviewed 16 week(s) ago
I booked two rooms but one of the rooms had a toilet that was not recommended, the smell was very uncomfortable. So luckily we booked two rooms, so we only used the other bathroom. The facilities and food are sufficient for a hotel of its class. My suggestion is that the rooms in the old building be fixed, especially the toilets. The hot water pool is not hot enough, I don't know why. If in other places it usually feels really hot, this is just warm. Apart from that, everything is okay, breakfast is also okay.
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2 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We apologize for your inconvenience during your stay with us regarding the problematic WC room and we will follow up immediately. We hope to welcome you back to our Hotel with a different experience. Best Regards. General Manager
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N***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
nice holiday comfortable clean place friendly staff two nights here were quite memorable
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1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay with us. We hope to see you again in the future. Best regards. General Manager
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 17 week(s) ago
One of the recommended hotels in the Guci area. The atmosphere is good, for children there is a water park although it is a bit far at the bottom of the hotel but don't worry there is a fairly large soaking pool near the hotel restaurant. There is also a minimarket in the hotel so you don't have to worry about snack supplies. The hot water in the toilet is also smooth and the staff is also friendly.
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1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We are very happy that you enjoyed your stay with us. We hope to see you again in the future. Best regards. General Manager
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Johanes C. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,4
/10
Reviewed 17 week(s) ago
hotel shortcomings; 1. no towels provided at the pool 2. watersport area is far down from the room, after watersport climbing, not suitable for the elderly, 3. most rooms do not have AC (air conditioning) and it is not mentioned when booking via the application, must be observant & detailed reading. 4. order restaurant food the first night was okay, on the 2nd day fried tempeh Asem, I complained & it was replaced. restaurant prices are the quality of fried roadside food. hotel advantages; 1. clean warm pool 2. Easy access for the price of staying tends to be expensive.
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1 people find it helpful
Accommodation's Reply
04 Apr 2025
Dear Johanes C. N. Warmest Greetings from Sun q ta Hotel & Resort Guci. Thank you for your review! We apologize for your inconvenience, we will follow up your criticism and suggestions if possible, we hope to welcome you back to Sun q ta Hotel & Resort Guci with a different experience. Best regards, General Manager
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Number of reviews per page
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