Verified Traveler
Leisure
9,7
/10
Reviewed 18 week(s) ago
Staff was friendly and location was very convenient. They helped us a lot with our luggage and umbrellas. Breakfast was good and room was clean. The pool was beautiful and the Kanvaz Patisserie had absolutely amazing macarons and cakes!
My partner and I especially appreciated the staff who helped us prepare breakfast packs for an early Nusa Penida tour (we had to leave before breakfast started). However, we felt like one particular staff member could have been more flexible in helping us with the breakfast pack for an overnight Ijen tour. We were checking the day before if we could have breakfast packed, and he didn't inform us of the result until we approached him again right before we had to leave for the tour. He told us that it wasn't possible and apologized, but we felt that we could have been offered something else instead.
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Accommodation's Reply
20 Feb 2026
Dear Guest,
Thank you for your lovely review. We’re so glad you enjoyed our friendly team, location, room, pool and we’re also happy to hear you loved the macarons and cakes. Hope to welcome you back again soon.
Kind regards,
Helena Ketaren




