8,2
Very Good
From 237 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,3

Meal

7,8

Location

8,1

Service and Facilites

8,2

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Ambiance (4)
Bedroom (4)
Hotel Area (4)
Distance to City Center (3)
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Staff Friendliness (3)
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Traveler Reviews Wyndham Sea Pearl Resort Phuket

Number of reviews per page
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Customer reviews
M***a
icon-origin-TRAVELOKA
6,2
/10
Reviewed 17 week(s) ago
For the location, it is quite far from Patong Beach. To Patong Beach you have to take a Grab for 160 baht. The room size is 100 cm wide. At that time the AC was not cold & noisy. I have complained but it is still noisy. This hotel is old & the building is old. At that time there were few hotel guests. So it was quite quiet & scary too. The deposit is quite large, 4,000 baht. The receptionist is not very friendly.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,2
/10
Reviewed 25 week(s) ago
First time i entered the room, TV and telephone were not working. We came to the reception to tell them to fix, but nobody came. Had to go one more time to reception to tell them again to have somebody fix it. The hotel is far from the beach, you need to use grab or rent bike/car. It is not accessible with foot (so many fast vehicle on the road and there was no road for pedestrians, plus it is like a hill, so it is quite difficult if you want to walk). Also, 7 eleven was quite far. The hotel area was quite dark, and most of the facilities was not taken care well (very old and quite dirty), especially the elevator. Welcome drink is not in the front of the reception, and took me a while to find it. When i need to call my tour about picking me up in the hotel, i asked one guy in the reception to call the number (it was a bangkok phone number, and i don’t have any thailand number so i cannot do it by myself). The guy commented the cost would be pricey if he made the call using hotel telephone in Phuket.
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1 people find it helpful
Sugiarti
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 27 week(s) ago
Nice place for stay, but the bed is not comfortable, hard and old, not far from city and beach but little difficult to get taxi. I lost my inspiration at there.
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Muhd H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 35 week(s) ago
I don't understand the bad reviews from others—my family and I had a great time here. It's a good hotel with friendly staff. One thing that can't be avoided is the location on a hill. For me, renting a scooter made going in and out a bit challenging. That said, the hotel is amazing, and the staff are very welcoming.
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Phatthakan O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 35 week(s) ago
The room is beautiful, worth the price, good service, suitable for a quiet vacation.
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2 people find it helpful
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Suparno
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,6
/10
Reviewed 36 week(s) ago
I was stay in 106 for 2 nights, room is big and space also big, have small jacuzzi front but why put front of main road, Air conditioner (AC) very noise, water tap at bathtub so difficult to open, wifi always need to reconnect, furniture too old, and the bad experience is check in and check out process take so long Times more than 15 minutes to get room, and for check out as well, reception busy with they mobile phone not take care guest. Because the location is in the main road from Patong to Phuket town the road always busy with many vehicles but security in main gate not try to help us for cross the road
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Landon L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 45 week(s) ago
The staff was very friendly and helpful!
1 people find it helpful
M***a
icon-origin-TRAVELOKA
5,0
/10
Reviewed 51 week(s) ago
The jacuzzi is not clean, can hear the noise of next room 's compressor. Very old facility.
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m***d
icon-origin-TRAVELOKA
8,5
/10
Reviewed 52 week(s) ago
Stay for 3 nights its good hotel staff very helpful the room clean and all facilities are good.
1 people find it helpful
kathi r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,3
/10
Reviewed 52 week(s) ago
The water pressure was slow, when call desk, they send a guy, then the guy said there is a work going on sorry for the inconveince. Shud tell us early during check in, hotel is far from nearest palce, the transportation from hotel to town is expensive, no bolt or indrive drivers want to come there to pickup. Very difficult, almost 2000 bhat for transportation alone, if I took othjer hotel in town area. I could save the money. Name only 5 star hotel, but the facilites look like best range of 3star hotels. Overvall was okay.
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1 people find it helpful
Luong N. Y. N.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 53 week(s) ago
Great facilities and cleanliness. It's worth for money. The resort is located in a very large area, ~10' driving from Patong Beach. However, my room had some issues when someone tried to open my door at night. Fortunately, I locked the door carefully and they could not enter. I called the receptionist immediately and they told me they would check. But then I heard no updates from them (not sure if they tried to check or not).
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Putsadee V.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 68 week(s) ago
ใช้คำว่า “สวย” ได้เปลืองมาก พูดได้คำเดียวว่า PERFECT 👍🏼
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Manita P.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 84 week(s) ago
บริการแย่มากๆ เข้าพักที่นี่2คืน คืนแรกไฟดับช่วงตี1 แต่พอเปิดหน้าต่างดูห้องอื่นก็ไม่ดับ จึงพยายามโทรหา lobby ซึ่งไม่มีใครรับสายเลย แต่ด้วยห้องต้องขับรถไปlobby จึงรอประมาณ 15 นาทีไฟจึงติด พออีกคืนกลับห้องมาตอน2ทุ่ม ปรากฏว่าไฟดับอีกครั้ง จึงโทรหา reception คราวนี้มีคนรับจึงแจ้งช่างมาดู ช่างก็ทำอะไรซักพักไฟก็ติด พอช่างเดินออกไปจากห้องได้10นาที ไฟก็ดับอีกครั้ง จะโทร reception คราวนี้ก็ไม่มีคนรับโทรศัพท์ โทรหลายสายมากๆกว่าจะมีคนรับ ช่างก็มาดูอีกรอบ คราวนี้ก็คิดว่าไม่น่ามีอะไรแล้ว ปรากฏตอนตี2 ไฟดับอีกครั้ง โทรหาreception บอกว่าจะแจ้งช่างมาดู รอ10นาที ปรากฏรอ30-40นาทีก็แล้วก็ไม่มีคนมาดู โทรหาอีกรอบก็ไม่ติด สุดท้ายเลยลองปีนหาคัทเอาท์สับสวิตดูไฟถึงติด 2คืนที่พักที่นี่เหมือนไม่ได้นอนเลย รู้สึกแย่กับการบริการมากๆ คงจะเป็นครั้งแรกและครั้งเดียวสำหรับที่นี่
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Chanidcha C.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 102 week(s) ago
So happy to stayed here. I had stayed here already for second times and definitely will come back here again for next time. Room was clean and very comfortable.
1 people find it helpful
Rawit S.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 108 week(s) ago
เห็นเป็นคนไทยรึป่าวก็ไม่รู้นะ ฟ้อนขอบัตรประชาชนทุกคน บอกมากับแฟน2คนก็ยังขอ งงมาก พักโรงแรมมาทั่วประเทศ ไม่เคยเจอแบบนี้
2 people find it helpful
KANIKA
icon-origin-TRAVELOKA
5,4
/10
Reviewed 119 week(s) ago
เข้าพักห้องแรก E101 เสียงแอร์ดังมาก จนทางช่างแนะนำให้ย้ายห้อง จากุชซี่ก็สกปรก มีเศษตะไคร่ ใบไม้ที่ก้นสระ เต็ม น้ำมีกลิ่น จนได้เปลี่ยนห้อง เป็น ห้อง F101 เข้าพักไป แอร์ไม่เย็นเลย แล้วไฟดับกว่าไฟสำรองจะมาดก็ประมาณ 15 นาที พอไฟมาก็จะโทรแจ้งว่าแอร์ไม่เย็น ตั้งแต่2.30 จน6โมงเช้า โทรศัพท์ก็โทรไม่ติด กด 0 แล้วก็โทรเบอร์โรงแรมก็ไม่ติด จนต้องขับไปรถไปแจ้งที่หน้าฟร้อนเอง โดยภาพรวมค่อนข้างที่จะไม่ประทับใจอย่างมาก
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2 people find it helpful
Nathapat K.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 124 week(s) ago
ห้องเก่า ห้องน้ำไม่สะอาดมากๆ ที่วางสบู่มีคราบเหมือนสนิม บ่อจากุชชี่มีรอยเท้าย้ำอยู่ที่ขอบบ่อดูสกปรก ผ้าเช็ดตัวขาดเป็นรู งง มาก ไม่ประทับใจครับ เสียความรู้สึก :(
3 people find it helpful
martin a. p.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 129 week(s) ago
They checked me in very early. Many thanks to the gentleman working the front desk. I had dinner at their restaurant. The food was ok. However, they charged 75 Baht per water. Really? Normal is 10-30 Baht and its the same water that they place in your room as a courtesy. My bill should have been 400 Baht. Due to their service fee and taxes, it cost me 500 baht for one entry and 2 waters. I won't done there again!
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1 people find it helpful
Accommodation's Reply
04 Mar 2023
Dear martin adrian painter, I would like to thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate all feedback, as it allows us to improve the quality of service we provide to our guests. I am sorry to hear that your experience with us did not meet your expectations. Please accept my sincere apologies for any inconvenience caused during your stay. I am glad to hear that our front desk staff was able to accommodate your early check-in request. However, I understand your disappointment regarding the pricing of the water bottles at our restaurant. Please be assured that I have shared your feedback with the management team, and we will work to improve the value and pricing of our food and beverage offerings. Once again, thank you for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Best regards, Wyndham Sea Pearl Resort Phuket
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Damon C. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 131 week(s) ago
Very nice hotel for the low price we got last minute from app. Many hotels were full and this one was full after we got our room.
2 people find it helpful
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Napawan i.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 170 week(s) ago
Very good, comfortable accommodation, good atmosphere, has everything.
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3 people find it helpful
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