First time i entered the room, TV and telephone were not working. We came to the reception to tell them to fix, but nobody came. Had to go one more time to reception to tell them again to have somebody fix it. The hotel is far from the beach, you need to use grab or rent bike/car. It is not accessible with foot (so many fast vehicle on the road and there was no road for pedestrians, plus it is like a hill, so it is quite difficult if you want to walk). Also, 7 eleven was quite far. The hotel area was quite dark, and most of the facilities was not taken care well (very old and quite dirty), especially the elevator. Welcome drink is not in the front of the reception, and took me a while to find it. When i need to call my tour about picking me up in the hotel, i asked one guy in the reception to call the number (it was a bangkok phone number, and i don’t have any thailand number so i cannot do it by myself). The guy commented the cost would be pricey if he made the call using hotel telephone in Phuket.