Overall Ratings & Reviews Anrizon Hotel Nha Trang

I booked 2 rooms. The room for 2 people smelled of cigarettes and the walls were damp. The family room for 4 people was OK. The hotel is near the beach, so it's very convenient to walk to the beach and swim.

I booked 2 room types, the 4-person room was clean, had a nice view, and was okay. The 2-person room had moldy walls, and the air conditioner smelled of cigarettes. The hotel is near Hon Chong, you can walk to the beach.

The beach is right in front of the hotel but it's rocky.

The room is relatively clean. Reasonable price. The ceiling is a bit low. High-rise like an apartment building. Near the beach. I booked at the last minute and still got the room as booked. Reputable.

Quite close to the beach, convenient for traveling around the city 😘

The sea view room has a great view. The best value for money is the view. I had no problem checking in at the restaurant. I also really like the food in the restaurant, it suits my taste, the price is reasonable, Westerners eat a lot. The staff is enthusiastic, keeping my suitcase because I checked out early. Every day, the room is cleaned, the bed is changed, and the towels are changed. I don't have a car so I don't need to park it. Taking the elevator with the residents takes a long time when going up, but it's ok when going down. I go on a business trip alone, leaving the room in the morning and coming back at night, so this room is perfect for me. There are many amenities around: restaurants, grocery stores, coffee shops, spas. Will book again next time.

4 star hotel??? The sheets haven't been changed and there's still a *** mark on them!? The floor smells worse than a public dump?? What kind of travel experience am I having!???

The room is ok, compared to the price. Near the beach, in the afternoon wading to Hon Chong to swim is ok. There are many amenities under the hotel, not near the center.

Cheap room, clean, good quality. Elevator is a bit crowded. Will come back next time.

Very okela, cheap. Suitable for young customers who want to save money. Near the beach

The room is too cheap, the quality is ok for the price. Only the elevator wait is a bit long. Came back a second time, will come back next time.

Staff support quickly, can send luggage. There is a restaurant downstairs, suitable quality. Clean room. Support early check-in if room is available

Friendly staff, very supportive

I forgot something but the enthusiastic receptionist went to my room to get it for me and sent it to me by Grab. I've stayed at this hotel every year I've been to Nha Trang for 2 years.

Sea view, sunrise in room, 10d

Good place with view, very good price

1/ I booked a premium room with a balcony overlooking the sea (highest class) for 2 days, a Superior room for 1 day but had to change to a Deluxe room for 3 days because the air conditioner was not cold, both power outlets were broken (changed to a Deluxe room and it was not broken), the walls were peeling, the tables and chairs were severely degraded. I have never seen the highest class room in any hotel as bad as this one. 2/ Both rooms are opposite the garbage room, which smells bad and affects health, so guests should consider carefully (rooms 4103, 4104). Called the staff to check and said it was normal. Is it normal for the outlet to not be plugged in? Is it normal for it to be opposite the garbage room? Then the hotel's quality standards need to be reviewed!!! 3/ Most of the items in the hotel are degraded, even the face towel is torn like a dog bite (photo), the tables and chairs are no better. Every day, I ask the cleaner to clean once, but he says "I don't have a towel yet", the guest needs to mop the floor, clean the trash can, what does that have to do with the towel? 4/ The room should be degraded and smelly, when changing from a Premium Balcony sea view room to a Deluxe room for 2 days, and from a Sup room to a Deluxe room for 1 day, the hotel should charge the difference of 1 day when the guest changes to a lower room? The hotel said the reason Traveloka collects the money? So in the end, did Traveloka transfer the money back to the hotel? This is a dishonest and crooked way of doing business. Working in the service industry but having a "dominant, superior" mindset towards customers. 5/ In short, this hotel is very bad from the facilities to the customer service attitude. Don't expect 4-star standards because it's no different from a Motel or a 2-star hotel. When going to Nha Trang, stay away from Anrizon to avoid getting upset and ruining the trip. Check out is at 12 noon but at 10am they called to politely chase away the customer!!!

The hotel is clean and spacious

The room is not worthy of 4 stars, old furniture, no lobby, not a private hotel but a shared one, the lights in the room are too dark. The room only deserves 2 stars. I have never been to a room that is as bad as this, the experience is too bad.

The hotel is run down, inconvenient because you have to share the elevator with the apartment residents, and have to pay parking fees many times. Once you go, you will never come back.