8,8
Very Good
From 35 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,7

Meal

8,3

Location

8,7

Service and Facilites

8,7

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Traveler Reviews T&M Luxury Hotel Hanoi

Number of reviews per page
20
40
Customer reviews
Việt N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 36 week(s) ago
View overlooking My Dinh stadium. Full facilities, enthusiastic support staff. If I participate in any event near My Dinh, I will continue to book here.
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H***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 57 week(s) ago
The rooms are clean, the receptionist and service are enthusiastic. Will come back next time I have a chance to go on business
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Tae Hoon Kim
icon-origin-TRAVELOKA
8,8
/10
Reviewed 147 week(s) ago
Nói chung, khách sạn tốt. Tôi đã có chuyên công tác tại nơi này.
1 people find it helpful
Phan Q. P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 179 week(s) ago
khách sạn sạch sẽ,yên tĩnh,ngay sát Vinmart và rất nhiều hàng quán ăn,gần SVĐ Mỹ Đình và bến xe Mỹ Đình.Nhân viên lịch sự thân thiện,hiếu khách
1 people find it helpful
Accommodation's Reply
17 Mar 2022
Dear Mr. Phi, Thank you for supporting T&M Luxury Hotel for your business trip in Hanoi. The hotel staff is very happy to read your review for the hotel's room and service. Hope to see you soon at the hotel in the coming business trips. Best regards Tran Huu Trung Hotel manager
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Nguyen T. T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 245 week(s) ago
New, clean room. Reasonable price.
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3 people find it helpful
Le Thi H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 246 week(s) ago
Too ok everyone, have a bath, breakfast is quite delicious
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1 people find it helpful
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NGUYEN N. A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 256 week(s) ago
Good service - enthusiastic - comfortable. Friendly employee. This is a suitable place for m.n when coming to Hanoi. Near the My Dinh football field should be an interesting choice for those who are passionate about football. 😁
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2 people find it helpful
Accommodation's Reply
08 Oct 2020
Dear Ms. Ngoc Thank you for your trust in choosing T&M Luxury Hotel for a business trip in Hanoi We look forward to welcoming you at the hotel in the near future Sincerely thank you --------------------------- Tran Huu Trung (Mr) Hotel manager
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Maneetham T.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
5,7
/10
Reviewed 290 week(s) ago
Pretty new hotel, clean rooms, but the housekeeping staff has stolen valuable items! Personally I understand that valuables must be kept in a safe, but this is a face wash that takes time to shower only .. Valuable items are stored in a safe and then only the face wash is gone. The things that were rubbish were not seen to be taken away. And what to do when washing your face is wet? If you put it in a safe pair with an iPad .. The staff is only responsible for the fare for the car only, which is less than a thousand. And thought that he wouldn't stay here again Whoever comes to stay, don't forget to keep everything and all kinds of valuables in the safe. Even if wet or dry things are collected together 🙄 Thank you very much
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Accommodation's Reply
05 Feb 2020
Dear Miss Maneetham Greetings from T&M Luxury Hotel Hanoi Thank you so much for your stay with us My name is Mr Trung (Hotel Manager). I had been very happy to welcome you & your young sister upon check in time. We would like to let you know that our customers has been never losted any thing in room for 01 year from opening. We are very sorry about your problem. After talking at reception desk, we already offered discount 50% for the transfer fee which can make you feel better. I feel that it is not fair for our staffs when anything coud not be found that mean they were stolen by hotel staff, may be they were losted at anywhere. Anyway, thank you so much for your stay with us and hope to have a chance to welcome you back our hotel on next trip to Hanoi Yours Sincerely,
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Vo Thi H. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 290 week(s) ago
The new hotel is clean, comfortable and easy to find
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Accommodation's Reply
21 Jan 2020
Dear Nhung Thank you for choosing the T&M Luxury hotel for your stay in Hanoi Looking forward to welcoming you next time at the hotel. Best regards.
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Tran T. N. H.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 297 week(s) ago
This is the second time I stayed at the hotel. The impression of the hotel is still the same as the first time.
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Accommodation's Reply
06 Dec 2019
Dear Ms Huyen; Thank you for trusting in using the T&M Luxury hotel for your business trip in Hanoi. The hotel staff was very happy when the second time she came back to the hotel with the same impression as the first time. The hotel will continue to improve the service, room quality and breakfast in the future. We hope to see you soon on the next business trip. Best regards!
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Vanessa F. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9,1
/10
Reviewed 297 week(s) ago
The hotel was exactly looks like the photo. It was very near to My Dinh Stadium, we can walk from the Stadium to Hotel for about 10 minutes. They have elevator too. The room was wide and the bathroom was clean and spacious. We didn't expect to have a full amenities like other expensive hotel but they provided it all here + bathtub! The snacks provided in the room also not really that expensive. The minus part is just we got the receptionist who didn't speak English for our check in, so it was a hassle. But during our check out, the receptionist thankfully can speak English and even offered us airport transportation for 300,000 VND (we checked the online services it's also have same price) so we're really helped with this.
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1 people find it helpful
Accommodation's Reply
06 Dec 2019
Dear Vanessa; Greetings from T&M Luxury Hanoi Thank you so much for your stay and your feedback. We are very happy to know that our room & service reached to your expectation. We will improve english for reception at night shift soon. We are looking forward to welcoming you back our hotel on next trip to Hanoi Yours Sincerely
Do Van Dung
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 301 week(s) ago
New hotel, nice clean room. You manager cute and enthusiastic guide.
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Bagus W.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 304 week(s) ago
Room is very good, neat and clean, even though this hotel is not providing. Breakfast we can easily find some foods since it is surrounded by many restaurants and minimarket
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Tran T. N. H.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 310 week(s) ago
New hotel, clean, very friendly staff, very good service!
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2 people find it helpful
TRAN NGOC PHUONG ANH
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 331 week(s) ago
The hotel is extremely professional, the room is clean and beautiful. Thoughtful service. I booked 3 rooms for my brothers and sisters to go on business, they all came back and praised me for a good room: D thanks T&M Luxury Hotel Hanoi
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3 people find it helpful
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Quyen V.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 335 week(s) ago
New hotel, enthusiastic staff. Very pleased.
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2 people find it helpful
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