Thank you for writing a review about our home
I would like to correct you that, according to the regulations, you can check in at 2 o'clock, so when you two arrived, I let you check in earlier than the regulations, so why didn't you think of that?
We stipulate that guests check out at 12 o'clock, but at 12:30 p.m. they still haven't come down to check out, so I have to knock on the door to check out, because we still have to clean the room for the next guest to check in.
If you want a more luxurious room, choose a big hotel to stay. We are just a small homestay so the value will be worth the money you spend.
I don't know if you're upset about something of your own, but I'm always helpful and friendly to all my customers because that's my business.
I hope you guys will evaluate objectively and not make dishonest comments because of personal feelings
Thank you again