Overall Ratings & Reviews Swiss-Belresort Dago Heritage Bandung
Explore Swiss-Belresort Dago Heritage Bandung
Traveloka (7.361)
Other sources (30)
8,6
Very Good
From 7.361 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,5
Location
8,8
Service and Facilites
8,7
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Ambiance (121)
Staff Friendliness (116)
Room Space (111)
Taste (107)
Bedroom (106)
Hotel Area (104)
Variety (104)
Surroundings (102)
Family Friendly (101)
Bathroom (98)
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Traveler Reviews Swiss-Belresort Dago Heritage Bandung
Number of reviews per page
20
40
Customer reviews
I***a
10,0
/10
Reviewed 2 day(s) ago
Keep up the excellent service. Make the beyond expectation experience.
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IM
Irwan M. A.
Leisure
10,0
/10
Reviewed 3 day(s) ago
The hotel is nice, the staff is friendly, the rooms are ok, clean, the service is fast, the food is delicious, definitely will come back here. Keep up the good work
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G***a
Leisure
9,7
/10
Reviewed 1 week(s) ago
Thank you to the staff at Swiss-Belresort Dago. The service was friendly, attentive, and helpful. This hotel is perfect for a family vacation with a great view. The food is varied, and the bread is delicious and soft. The taste of the food could be improved. The clothes I left at the hotel were also delivered and have been received at home. Thank you to the staff at Swiss-Belresort Dago. Hopefully, I'll have the opportunity to stay there again.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest, Thank you for your review. We greatly appreciate your feedback on our service and facilities. We have shared your feedback regarding the food with the relevant team for improvement. Thank you again, and we look forward to welcoming you back on your next visit. Best regards, Gerri Primacitra, General Manager.
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Retno T. S.
Staycation
8,5
/10
Reviewed 2 week(s) ago
I really like staying at this hotel, yesterday was the first time I stayed there for my honeymoon.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Ms. Retno, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are very happy to know that you finally found the right hotel. We hope to have the opportunity to welcome you again and make your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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m***a
Staycation
8,5
/10
Reviewed 2 week(s) ago
Friendly hotel staff, good food, ok view
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Accommodation's Reply
12 Aug 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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D***s
10,0
/10
Reviewed 2 week(s) ago
The best all services according to the price paid, it's not in vain to book this hotel
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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Y***a
Staycation
8,5
/10
Reviewed 3 week(s) ago
Had a great stay at Swiss-Belresort Dago! Peaceful location, comfy room, and friendly staff. Perfect for a relaxing getaway.
1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Valued Guest,
Thank your choosing Swiss-Belresort Dago Heritage Bandung as your destination. I am happy to hear about your recent stay and really appreciate your lovely words about our facilities and service. We are looking forward to welcome you back soon.
Best Regards,
Gerri Primacitra
General Manager
F***y
Staycation
9,4
/10
Reviewed 3 week(s) ago
We stayed in a junior suite and were very pleased with the comfort and the view, especially the bathtub. The hot water was flowing smoothly at all times. The pool is small, but warm, making it suitable for toddlers.
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Accommodation's Reply
04 Aug 2025
Dear Guest, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are delighted to hear that you finally found the right room. We look forward to welcoming you back and making your stay a memorable one. Warmest Regards, Gerri Primacitra, General Manager.
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LA
Lia A.
Staycation
10,0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, overall the best, suitable for a staycation
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Ms. Lia A, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are very happy to know that you finally found the right hotel. We hope to have the opportunity to welcome you again and make your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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t***k
8,2
/10
Reviewed 4 week(s) ago
Additional food for children is expensive but the variety of food is limited, the taste is also lacking.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for sharing your experience with us. I will certainly share your constructive feedback with the team to continue inspiring and motivating them to provide better and more exceptional service to our guests. Thank you again for your time, and we look forward to welcoming you back! Best regards, Gerri Primacitra, General Manager.
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M***d
8,8
/10
Reviewed 4 week(s) ago
The hotel is spacious, the swimming pool and gym are ok.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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M***h
Leisure
9,4
/10
Reviewed 4 week(s) ago
The hotel staff were all friendly. The breakfast options were plentiful and delicious.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are delighted to hear that you finally found the right hotel. We look forward to welcoming you back and making your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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Jeanette A. C.
Staycation
10,0
/10
Reviewed 4 week(s) ago
I was very satisfied with my stay here. Beautiful views, friendly service, complete facilities, and clean. I'll definitely stay here again with my family 😍
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Accommodation's Reply
28 Jul 2025
Dear Ms. Jeanette A. C., Thank you for your good rating. We greatly appreciate your positive feedback regarding our hotel. Thank you again and we look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung. Warmest regards, Gerri Primacitra, General Manager.
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F***i
Business
10,0
/10
Reviewed 5 week(s) ago
Interesting, the cell phone signal is not good, it's better to use the hotel wifi
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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Y***i
Business
10,0
/10
Reviewed 5 week(s) ago
Thank you very much for another wonderful stay, it never disappoints.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are delighted to hear that you finally found the right hotel. We look forward to welcoming you back and making your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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l***a
9,7
/10
Reviewed 5 week(s) ago
Enjoyed a one-day stay at this hotel. The kids' favorite was definitely the swimming pool. Breakfast was varied, and the mung bean porridge was delicious 😁
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Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you for your excellent rating. We greatly appreciate your positive feedback regarding our hotel. Thank you again, and we look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung. Best regards, Gerri Primacitra, General Manager.
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m***d
Leisure
8,4
/10
Reviewed 5 week(s) ago
The service was good, but yesterday, it was a bit unpleasant when a reserved dinner table was taken. It put me in a bad mood for dinner. Swiss Bell, please pay attention to details like that.
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+5
3 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are very happy that you enjoyed your stay and we greatly appreciate your review of our hotel and services at Swiss-Belresort Dago Heritage. We apologize that some of our facilities and staff services did not meet your expectations. Once again, thank you for staying with us and we look forward to welcoming you back in the future. Sincerely, Gerri Primacitra, General Manager.
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NA
Noorul A. S.
Leisure
10,0
/10
Reviewed 5 week(s) ago
A pleasant experience staying at Swissbell Dago, clean place, friendly service, and comfortable hospitality.
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Accommodation's Reply
24 Jul 2025
Dear Mrs. Noorul A. S, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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BC
Boy C. S.
Staycation
8,4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the restaurant food is delicious, but the breakfast food lacks variety. The taste is standard.
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Boy C. S, Thank you for your review. We greatly appreciate your feedback on our services and facilities. We have shared your feedback regarding the food with the relevant team for improvement. Thank you again, and we look forward to welcoming you back on your next visit. Best regards, Gerri Primacitra, General Manager.
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M***l
9,7
/10
Reviewed 5 week(s) ago
Had a wonderful stay here. It was comfortable, the service was great, and the kids loved the heated pool.
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Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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Number of reviews per page
20
40
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