8,1
Very Good
From 224 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

7,8

Location

8,5

Service and Facilites

8,1

People often mention about Kokonut Guesthouse
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Staff Friendliness (6)
Check-in/out Time (6)
Accessibility (5)
Family Friendly (5)
Wifi (5)
Room Space (5)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
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Traveler Reviews Kokonut Guesthouse

Number of reviews per page
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40
Customer reviews
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
It's quite enjoyable, for that price it's already good...
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Accommodation's Reply
06 Sep 2025
Thank you very much for your positive review. We are delighted to hear that the comfort, cleanliness, and service of our team made your stay memorable. We look forward to welcoming you back again soon.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
Check In and Check Out were fast, the room was quite spacious and clean, amenities included 2 medium bottles of mineral water and 2 towels, in the shower (the water can only be cold, not warm/hot) there was liquid soap, the wifi was pretty good, in the morning we got chicken soto for breakfast (take it yourself/buffet) and warm sweet tea, we could order coffee (the price is cheap) and we could order other food too.
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Accommodation's Reply
06 Sep 2025
Thank you very much for your positive review. We are delighted to hear that the comfort, cleanliness, and service of our team made your stay memorable. We look forward to welcoming you back again soon.
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AGUS B. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 39 week(s) ago
The room is good, comfortable, the location is very strategic
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2 people find it helpful
E***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 45 week(s) ago
The friendliness of the staff and the service were very good, it's just that when I was going to check in my name was not on the list of guests who had not arrived, but after checking again I was able to check in. My suggestion is to be more careful, but overall the service is very good.
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2 people find it helpful
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 45 week(s) ago
The hotel is comfortable, the check in process is easy, the location is strategic. But for some reason there was a cockroach crawling on my head even though the air conditioning was at 25c
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1 people find it helpful
N***r
icon-origin-TRAVELOKA
9,7
/10
Reviewed 45 week(s) ago
Good experience, comfortable, delicious food and affordable
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Thank you very much for your positive review. We are delighted to hear that the comfort, cleanliness, and service of our team made your stay memorable. We look forward to welcoming you back again soon.
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D***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 47 week(s) ago
The food is delicious. For the request time, it needs to be considered because it is still at check-in time. With that price, the facilities are already good, towels and mineral water are available. The AC is cold.
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Eko P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 51 week(s) ago
The hotel staff is friendly and the food is simple but very delicious.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Thank you very much for your positive review. We are delighted to hear that the comfort, cleanliness, and service of our team made your stay memorable. We look forward to welcoming you back again soon.
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Donny D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 69 week(s) ago
Clean guest house. Strategic location.
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1 people find it helpful
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Donny D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 69 week(s) ago
Strategic location in South Surabaya. Quite appropriate for the price offered.
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Donny D.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 69 week(s) ago
Cheap accommodation, suitable for transit around South Surabaya. Close to the terminal, next to the mall for easy food.
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Donny D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 70 week(s) ago
Very good for a guest house in 200 thousand rupiahs. Clean, comfortable rooms, similar to a hotel ⭐. It's a good alternative for a budget room just to rest.
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2 people find it helpful
Wahyu N.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 88 week(s) ago
Akhir tahun tanggal 30-31 saya dan 2 teman datang jam 17 sore naik sepeda dari Solo. Langsung ke receptionis, saya bilang pesan 2 kamar lewat aplikasi. Di jawab sama petugasnya cuma pesan 1 kamar. Saya langsung keluarkan HP, nunjukan bookingan saya. Proses 15 menitan akhirnya dapet kamar no. 18&20 Paling ujung. Karena kita besok pulang pagi jam 5an. Jadi tidak dapet breakfast (sebagai gantinya dapat teh panas), *ini yang di janjikan sama petugasnya yang sore. Kondisi kamar biasa dan kamar mandinya shower nya kecil sekali (no. 18), kamar 20 normal airnya (tidak ada water heaternya), *tengah malam sampai pagi ada orang nongkrong di luar guesthouse, main gitar nyanyi keras-keras, tidak bisa tidur (area tidak steril). Tanggal 31 check out jam 5.30. Petugasnya yang jaga malam, saya minta lah teh panas sesuai janji sebelumnya. Tapi petugasnya menolak karena belum jam breakfast. Loh gimana ini, daripada saya makin sebel. Cepet-cepet aja meninggalkan tempat inap itu.
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1 people find it helpful
Accommodation's Reply
26 Jan 2024
Sorry for the inconvenience, thank you for your input, this will improve our team. Hopefully next time Mr Wahid stays overnight again it will be much better.
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Marditya B. H.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 89 week(s) ago
Bed, pillow, blanket, smell, other are OK for cheap hotel.
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Yuni S. M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 89 week(s) ago
Lokasi strategis, banyak tempat jualan makanan, dekat dengan mall CITO, dekat dengan halte bus Suroboyo, kamar nyaman dan bersih, AC dingin, ada air panas. Saya sudah beberapa kali menginap di sini.
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Muhammadnoor
icon-origin-TRAVELOKA
9,1
/10
Reviewed 90 week(s) ago
Clean place, cold AC, running water, close to selling food. Recommended for those in transit. 👍.
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1 people find it helpful
afe b. l.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 119 week(s) ago
Nice, clean. Easy to find the location.
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2 people find it helpful
Dinda A. F.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 124 week(s) ago
Thank God the room is clean, the bathroom is also clean, the AC is cold, the WIFI is smooth, the TV is clear. But sorry I didn't have time to take a photo but overall it's worth it. Thank you Kokonut Guesthouse 🙆🏻‍♀.
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5 people find it helpful
Yuni S. M.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 141 week(s) ago
Strategic location next to CITO, close to mosques and food stalls, good breakfast facilities, friendly staff, clean rooms.
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1 people find it helpful
Muhammad A.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 164 week(s) ago
Good service, friendly, good food.
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2 people find it helpful
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