8,6
Very Good
From 26 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,1

Location

8,6

Service and Facilites

8,8

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Traveler Reviews Amerald Resort Hotel

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Customer reviews
R***n
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7,6
/10
Reviewed 33 week(s) ago
Good reception but no good clean room and facilities
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Faridah B. K.
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Leisure
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8,5
/10
Reviewed 34 week(s) ago
Everything was ok and the atmosphere was beautiful when we went, it wasn't too hot, just during the rainy season.
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Ong L. H.
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8,4
/10
Reviewed 86 week(s) ago
The hotel has a amazing balcony Seaview. Especially the sunrise. Breakfast is not nice. Location wise. You need to have a vehicle to go around to buy things, as it ' s far away from any other shop.
1 people find it helpful
Accommodation's Reply
04 Jan 2024
Hi Lay Hoon, We greatly appreciate your feedback and are delighted to hear that you had a good experience. Your satisfaction is our top priority, and we look forward to welcoming you again in the future. Warm Regards, Amerald Resort family
NOR A.
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9,1
/10
Reviewed 93 week(s) ago
Beautiful beach. Quite a spacious room. Had to go out to buy lunch in front of the health clinic. There is a lot of parking just near the construction area, which I don't know when it will be ready. Everything else is the best.
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Nuraeen Binte Basir
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8,5
/10
Reviewed 103 week(s) ago
The hotel is rather far from many attractions thus, taking taxi will cost you a bomb! The rooms are nice and the ambience of the whole hotel is really nice too. Many spots that are instagramable. However, do note that if you require housekeeping services, do request at the counter or via a call as they don't do it for you even with the door hanger outside indicating you require housekeeping. Special thanks to Ms. Sharifah who was so lovely throughout our stay there. She was helpful and kind. She recommended a few places for us to try too!
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1 people find it helpful
Accommodation's Reply
07 Sep 2023
Dear Nuraeen, Thank you for your valuable feedback! You’re most welcome to visit again. Warm Regards, Amerald Resort family
Raymond l.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 172 week(s) ago
Don't think this was hotels fault but our reservation was not sent to hotel. Subsequently got the room after some verification calls. This is nightmare to online booking.
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norma n. b. o.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 198 week(s) ago
Hotel so nice. Place so good. Just need to wait 30min before check in. Other is so good
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Mohd
icon-origin-TRAVELOKA
9,7
/10
Reviewed 251 week(s) ago
Very beautiful location. Bathing in the pool is limited due to the Convid 19 factor, if you want to take a sea bath, there is no shower to rinse. Overall perfect for families or daydreaming alone.
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RRNRGO E.
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Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 286 week(s) ago
Good, very comfortable & clean
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Rozaimah
icon-origin-TRAVELOKA
9,4
/10
Reviewed 335 week(s) ago
Nice nature environment. We enjoy stay here & recommendation to our friends.
1 people find it helpful
md saiful f. b. m. y.
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Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 341 week(s) ago
New hotel. Nice beach view. Still lack staff maybe due to many rooms still not operate. Nice pool. Saw mini water park in the middle of construction.
2 people find it helpful
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