The Zuri Pekanbaru
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Overall Ratings & Reviews The Zuri Pekanbaru
Traveloka (5.103)
Other sources (15)
8,6
Very Good
From 5.103 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,7
Location
8,8
Service and Facilites
8,8
People often mention about The Zuri Pekanbaru
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Staff Friendliness (125)
Ambiance (118)
Bedroom (114)
Taste (114)
Distance to City Center (112)
Variety (111)
Family Friendly (97)
Bathroom (94)
Hotel Area (90)
Accessibility (89)
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Traveler Reviews The Zuri Pekanbaru
Number of reviews per page
20
40
Customer reviews
Ol
Ondra l.
10,0
/10
Reviewed 6 day(s) ago
Very nice place, very comfortable
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S***L
8,5
/10
Reviewed 1 week(s) ago
Comfortable rooms, delicious and varied food, very friendly service, strategic location near shopping centers, swimming pool with the best view, only at breakfast there was a queue, maybe because it was a long weekend, but it was not very comfortable, the hotel can find a solution to expand the restaurant area.. overall ok.. Recommended
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Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
Suitable for families close to shopping areas.
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MH
Muhammad H.
Staycation
10,0
/10
Reviewed 2 week(s) ago
comfortable and want to stay again. However, it is better to adjust the room to the online order
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P***i
8,2
/10
Reviewed 2 week(s) ago
The room is very small, not worth the price of around 750. Cleanliness is okay. Breakfast is okay.
But the room is very small.
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AF
Anne F. T.
Leisure
10,0
/10
Reviewed 3 week(s) ago
The hotel staff are all very friendly, the rooms are clean, the food is varied and delicious, I was even allowed to bring an omelet and was given a mika container because my child didn't want to eat and wanted to eat it after morning swimming, next to Living Word Mall and SKA, easy to find family entertainment, thank you very much for the experience of staying at this hotel, it was comfortable. I will definitely stop by and stay here again sometime.
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Accommodation's Reply
15 Jan 2026
Hello Anne, warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and taking the time to write a review. We are delighted to hear that the friendliness of our staff, the cleanliness of the rooms, the variety of food, and the hotel's location provided you and your family with a memorable stay. We hope to welcome you again and will continue to provide the best service. Sincerely, Mardi, General Manager
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D***y
8,5
/10
Reviewed 3 week(s) ago
OK, and when I go to Pekanbaru, most of us stay at this hotel.
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Accommodation's Reply
15 Jan 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are honored that you choose our hotel as your first choice every time you visit Pekanbaru. We hope to welcome you again in the future and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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Verified Traveler
10,0
/10
Reviewed 4 week(s) ago
Very pleasant, friendly and clean
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Accommodation's Reply
15 Jan 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are delighted to hear that you enjoyed your stay, with our friendly service and clean hotel environment. We hope to welcome you again in the future and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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Verified Traveler
8,8
/10
Reviewed 4 week(s) ago
Please add the elevator, it's a long wait because it's always full at check out time
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Accommodation's Reply
15 Jan 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru and for taking the time to write a review. We apologize for the inconvenience caused by the long elevator wait times, especially during checkout. We greatly appreciate your feedback and will take it into consideration for improving our services for future guests. We hope to welcome you again in the future and will continue to provide the best service. Sincerely, Mardi, General Manager
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Verified Traveler
10,0
/10
Reviewed 5 week(s) ago
Kids' favorite hotel when going to Pekanbaru.
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Accommodation's Reply
15 Jan 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are honored that our hotel has been a favorite of your children's every time they visit Pekanbaru. We hope to welcome you again in the future and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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Verified Traveler
10,0
/10
Reviewed 5 week(s) ago
suitable for family vacation...
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Accommodation's Reply
15 Jan 2026
Greetings esteemed guests, warmly welcomed from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are delighted to hear that our hotel was a suitable choice for family holidays and provided a memorable stay. We hope to welcome you again in the future, and we will always strive to provide you with the best service. Sincerely, Mardi, General Manager
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syarfiah s.
Staycation
8,5
/10
Reviewed 5 week(s) ago
The room is comfortable, the receptionist ladies are really friendly and the service is fast, the rooftop swimming pool makes my kids happy too, the food is also delicious, I even ordered soto and lasagna for the room, access to Living World and SKA malls is also close
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Accommodation's Reply
15 Jan 2026
Hello Syarfiah s, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to write a review. We are delighted to hear that you enjoyed our rooms and the friendly and prompt service from our reception team. We are also pleased to hear that the rooftop pool was a fun experience for your children. We will pass on our thanks for the room service to the kitchen team as well. We hope to welcome you again next time and will continue to provide the best service. Sincerely, Mardi, General Manager
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EA
Elisabet A.
10,0
/10
Reviewed 5 week(s) ago
Very satisfying and family friendly. Close to shopping centers.
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Accommodation's Reply
15 Jan 2026
Hello Ms. Elizabeth A., Warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are delighted to hear that your stay was pleasant and comfortable for your family. We hope to welcome you again next time and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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H***h
10,0
/10
Reviewed 5 week(s) ago
Good and nice hotel. Very recommended
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Accommodation's Reply
15 Jan 2026
Greetings esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are delighted to hear such positive and positive feedback about our hotel. We hope to welcome you again in the future and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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Verified Traveler
Leisure
10,0
/10
Reviewed 6 week(s) ago
Clean and pleasant. Recommended.
Suggestion: The water pressure in the shower is a bit low. It can still be improved. Thank you.
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Accommodation's Reply
15 Jan 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are delighted to hear that you found the hotel's atmosphere clean and pleasant. We hope to welcome you again in the future and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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s***a
Staycation
10,0
/10
Reviewed 6 week(s) ago
The hotel is very nice and the staff is nice
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Accommodation's Reply
15 Jan 2026
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru and for taking the time to write a review. We are delighted to hear that you enjoyed our hotel and were satisfied with our service. We look forward to welcoming you again and will continue to provide you with the best service. Sincerely, Mardi, General Manager
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E***a
Staycation
10,0
/10
Reviewed 6 week(s) ago
So recommended.. If I go to PKU, I should stay here, again and again👏🏻
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Accommodation's Reply
18 Dec 2025
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and for taking the time to write a review. We are honored that you choose our hotel every time you visit Pekanbaru. This recognition is a great motivation for our entire team to continue providing the best service. We hope to welcome you again, and we will always strive to provide you with the best service. Sincerely, Mardi, General Manager
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N***a
Business
8,7
/10
Reviewed 7 week(s) ago
Complicated access. Location in a quiet mall
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1 people find it helpful
Accommodation's Reply
18 Dec 2025
Greetings, esteemed guest. Warm regards from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru and for taking the time to leave us a review. Thank you for your feedback. We apologize if the accessibility and location of the hotel did not meet your expectations. Regarding accessibility, our team is always ready to assist guests with directions and other assistance to make arriving at the hotel easier. Your feedback is very important to us, as we will use it to improve guest comfort in the future. We hope to welcome you again in the future, and we will always strive to provide the best service. Sincerely, Mardi, General Manager
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RY
Refi Y.
10,0
/10
Reviewed 8 week(s) ago
Comfortable, delicious breakfast with lots of variety
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1 people find it helpful
Accommodation's Reply
18 Dec 2025
Hello Mr. Refi, Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to write a review about us. We are delighted to hear that you felt comfortable during your stay and enjoyed our breakfast with its wide variety of choices. This compliment is an encouragement to our team to further improve the quality of our service. We hope to welcome you again next time and will always provide the best service. Sincerely, Mardi, General Manager
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MA
Mr Alfatih A.
10,0
/10
Reviewed 8 week(s) ago
Everything is good… No comment for this hotel, great 👍
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Accommodation's Reply
18 Dec 2025
Hello Al-Fatih, warm greetings from The Zuri Pekanbaru Hotel. Thank you for choosing The Zuri Pekanbaru Hotel and taking the time to write a review. We are delighted to hear that your stay was impressive and memorable. Your compliments motivate our entire team to continue providing the best service. We hope to welcome you again next time and will continue to offer our best service. Sincerely, Mardi, General Manager
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Number of reviews per page
20
40
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