Thank you for taking the time to leave us a review and share your experience. We sincerely apologize for the negative experience you had with regards to our facilities. Due to the pandemic, we are operating on skeletal workforce with only in-house staff, including our security guards. We are also limiting staff entry into the rooms after these have been cleaned and disinfected. We will look into your concerns specially with regards to the aircon. We hope to welcome you again, so you can experience the service that our loyal guests have come to know and love.