Luminor Hotel Kota Jakarta By WH

Explore Luminor Hotel Kota Jakarta By WH
8,5
Very Good
From 2.248 reviews
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Cleanliness

8,7

Room Comfort

8,6

Meal

8,6

Location

8,8

Service and Facilites

8,6

People often mention about Luminor Hotel Kota Jakarta By WH
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Staff Friendliness (71)
Ambiance (66)
Variety (64)
Room Space (58)
Bedroom (58)
Taste (54)
Distance to City Center (53)
Surroundings (51)
Bathroom (47)
Accessibility (46)
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Traveler Reviews Luminor Hotel Kota Jakarta By WH

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Customer reviews
A***s
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Business
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9,4
/10
Reviewed 4 day(s) ago
Thank you, Luminor Hotel Mangga Besar. From check-in to check-out, everything was very quick, from the cleanliness of the room to the varied and delicious breakfast menu. I'll definitely return if I have work to do in the future.
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H***i
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Business
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10,0
/10
Reviewed 1 week(s) ago
Strategic location in the center of Jakarta.
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H***i
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Business
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10,0
/10
Reviewed 1 week(s) ago
Nice location, fresh room, will be back soon.
1 people find it helpful
H***i
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Business
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10,0
/10
Reviewed 1 week(s) ago
Nice location. Fresh and clean room.
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R***D
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Leisure
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8,5
/10
Reviewed 2 week(s) ago
Thank you for the welcome cake. Staying here allows for easy access to Dunia Fantasi. There are plenty of food stalls around the hotel, from afternoon until night.
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Deka Y. S.
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Business
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9,1
/10
Reviewed 2 week(s) ago
Please, during breakfast, don't give your chairs or tables to guests who haven't had breakfast yet. There are already few tables, and many have already been reserved by guests who haven't left their rooms.
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Verified Traveler
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10,0
/10
Reviewed 4 week(s) ago
My trip to Jakarta that time was quite tiring. After a series of meetings, I finally arrived at Hotel Luminor Jakarta. As soon as I entered the lobby, a modern and elegant atmosphere greeted me, with warm lighting that eased my fatigue. Check-in was quick and friendly. The receptionist greeted me with a smile, explained the hotel facilities, and ensured all my needs were met. My room was quite spacious, with a minimalist yet comfortable design. The soft bed, fitting room lighting, and amenities like a work desk and stable Wi-Fi connection allowed me to stay productive. The most memorable part was breakfast the next morning. The menu offered a comprehensive selection, from chicken porridge and fried rice to bread and fresh fruit. The restaurant's bright atmosphere with large windows made the morning feel more energetic. Overall, my stay at Hotel Luminor Jakarta was comfortable, practical, and professional. It's perfect for business trips or short vacations, thanks to its strategic location and friendly service.
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S***i
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Business
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6,5
/10
Reviewed 4 week(s) ago
The keycard issue was a real hassle and the unfriendly male front desk staff were not very thorough in checking the toilets and requesting room reservations.
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F***a
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Transit
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8,5
/10
Reviewed 4 week(s) ago
Strategic location, nice rooms, lots of food variety.
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A***I
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Business
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10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and the check-in service was very fast.
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A***I
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Business
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10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and the check-in service was very fast.
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A***I
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Business
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10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and the check-in service was very fast.
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A***I
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Business
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10,0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, and the service is excellent.
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L***e
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Transit
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9,6
/10
Reviewed 7 week(s) ago
The coffee has no taste, the color is the same as tea. The waiter said the coffee was like this.
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Anggih A.
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10,0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, I can't believe I've been a subscriber to this hotel for 6 years.
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I***a
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Leisure
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9,7
/10
Reviewed 8 week(s) ago
Overall, it was a good stay. We spent 4 days and 3 nights here. Breakfast on the first day was delicious, but the rest was a bit lacking…
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, From Luminer Kota Hotel, we respectfully thank you for taking the time to write a review and giving us a "Very Good" rating. We will forward your feedback regarding our breakfast to the relevant team so that we can improve it in the future. We hope to continue providing you with a memorable experience and excellent service. We look forward to welcoming you again in the future. Sincerely, Abdun Natsir, General Manager
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Yuke A.
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9,1
/10
Reviewed 9 week(s) ago
Luminor never disappoints, the staff, the rooms, the food, everything is the best, thanks a lot.
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Accommodation's Reply
30 Apr 2026
Dear Ms. Yuke A., From Luminer Kota Hotel, we respectfully thank you for taking the time to write a review and give us an excellent rating. We hope to continue providing the best service and feedback to all our guests. We look forward to welcoming you again in the future. Sincerely, Abdun Natsir, General Manager
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s***n
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8,0
/10
Reviewed 9 week(s) ago
For executive rooms, the average AC is not cold.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that we were unable to meet your expectations in some aspects of your recent stay. After carefully reviewing your concerns, we sincerely apologize for not being able to provide the service that all guests expect. Thank you for your feedback regarding the air conditioning not being cool enough, and we apologize again for this inconvenience. We have implemented corrective measures and improvements to prevent this from happening again. If you require any assistance, I would be happy to help you with your next booking so that we can have the opportunity to provide the best possible service to all our guests, including you. We apologize again for any inconvenience that may have occurred and hope that this negative experience will not affect your confidence in our hotel. Sincerely, Abdun Natsir, General Manager – Luminer Kota Hotel
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Candy
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9,7
/10
Reviewed 10 week(s) ago
I didn't know that bottled mineral water wasn't a compliment.
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Accommodation's Reply
17 Apr 2026
Dear Ms. Candy, Thank you for taking the time to share your positive experience and review of your stay with us. We understand that we may not have met your expectations in some aspects of your recent stay. Regarding the minibar in the room, we have standard pricing listed in all rooms. Going forward, we will ensure this information is clearly communicated to all guests. If you require any assistance with your next booking, I would be happy to help us provide the best possible service that all guests, including you, deserve. Again, we apologize for any inconvenience you may have experienced, and we hope this unpleasant experience will not affect your confidence in our hotel. Sincerely, Abdun Natsir, General Manager – Luminer Kota Hotel
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Yulian R.
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Leisure
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9,7
/10
Reviewed 10 week(s) ago
I've been here several times... God willing, if I go to Jakarta, I'll come here again.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Luminer Kota Hotel would like to express our gratitude for taking the time to write a review and give Luminer Kota Hotel such a positive rating. We hope to continue providing you with the best service and memorable experiences. We look forward to welcoming you again in the future. Sincerely, Abdun Natsir, General Manager
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