Overall Ratings & Reviews The Apurva Kempinski Bali

Dear Ms. Erfina, Thank you for your wonderful review! We are absolutely delighted to hear that you had such a memorable stay with us and appreciated the beauty and aesthetics of our property. We also note your valuable feedback and are continuously committed to enhancing every aspect of our service for guest comfort. We eagerly look forward to welcoming you back to The Apurva Kempinski Bali in the future. Sincerely, The Management Team

Dear Valued Guest, Thanks for the wonderful review! We're so happy to hear you had such a great family vacation with us and enjoyed your stay. We look forward to welcoming you back again soon! Warm regards, The Apurva Kempinski Bali

Dear valued guest, Thank you for staying at The Apurva Kempinski Bali and for your positive review. We look forward to your next visit. Best regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your valuable suggestion regarding the inclusion of banana boat and parasailing activities at our beach. We appreciate your input and will certainly consider it as we continuously strive to enhance our guest experience. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your wonderful review! We're absolutely delighted to hear that our team's friendliness consistently impressed you throughout your stay. We look forward to welcoming you back to The Apurva Kempinski Bali. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your wonderful review! We're absolutely thrilled to hear that your experience with us was unforgettable and that you so highly appreciated our magnificent views. We look forward to welcoming you back for another memorable stay. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear that you had an unforgettable experience with us. We look forward to welcoming you back to Kempinski Bali soon. Sincerely, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that your family holiday with three rooms at our hotel created such an unforgettable experience. It brings us immense joy to know that you had such a memorable stay. We look forward to welcoming you and your family back to Kempinski Bali in the future. Sincerely, The Apurva Kempinski Bali

Dear Valued Guest, Thank you so much for your review! We're absolutely delighted to hear that you and your family had a very enjoyable experience during your 2-night stay at The Apurva Kempinski Bali. It's wonderful to know you appreciated the beautiful views, the hotel's cleanliness and comfort, and the excellent service from our friendly staff. We hope to welcome you and your family back for another equally memorable experience in the future! Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your wonderful feedback! We are absolutely delighted to hear that everything was good during your stay and that we could add a special surprise to your honeymoon. It was our pleasure to make your celebration even more memorable. We truly appreciate you choosing The Apurva Kempinski Bali for such a significant occasion. We hope to welcome you back again very soon! Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, We hope to welcome you back again very soon! Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your feedback. We understand that our reservation system for certain facilities requires advance booking, which helps us ensure a smooth and enjoyable experience for all our valued guests. We appreciate your understanding and hope this did not detract from your overall visit. We look forward to welcoming you back. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your truly wonderful feedback! We are absolutely thrilled to hear you consider us the "best hotel ever" and that you enjoyed our ambiance so much. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another exceptional experience! Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your kind review! We are absolutely delighted to hear that you had a very pleasant and comfortable stay with us. Your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back for another wonderful experience in the future. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, We're thrilled to hear you enjoyed your second stay at our hotel! It's wonderful to know that even with more guests, our team maintained the high level of service you've come to expect. We're delighted that you find our hotel a perfect escape with plenty of activities and dining options for all ages right on the grounds. We look forward to welcoming you back for another relaxing vacation! Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for your valuable feedback. We're pleased to know your overall experience was very satisfactory. We sincerely regret the extended wait time during your group's check-in for nine rooms, as well as the delay in luggage delivery. We understand this was an inconvenience, despite your advance communication regarding arrival and room requirements. While the high holiday occupancy and late departures contributed, we're glad our Duty Manager could personally assist and offer additional amenities as an apology. Your suggestion to confirm precise check-in times for larger bookings is greatly appreciated and will aid our preparations for future group arrivals. We aim for a more seamless process on your next visit. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, We're absolutely delighted you experienced a splendid getaway with us! It’s fantastic to know that every aspect of your stay was exceptional and our team's dedication left a positive impression. We're also pleased we could promptly facilitate the return of your misplaced item. Thank you for commending our service; your recommendation is genuinely valued, and we eagerly await your next visit! Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, Thank you for sharing your recent check-out experience. We sincerely regret the inconvenience and frustration you encountered due to delays with luggage pick-up from your room and its subsequent transfer to the lobby. We understand this made your departure less than ideal, and we apologize for the repeated check-out reminders while your belongings were still in your room. This is certainly not the seamless experience we aim to provide. Your feedback is crucial, and we're addressing these points with our team to ensure a more efficient and timely service for all guests, particularly during busy periods. We hope to have the opportunity to offer you a much smoother experience on a future visit. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, It's wonderful to hear you had such a fantastic staycation with us! We're thrilled you experienced a speedy check-in and found all our staff to be incredibly friendly. We're delighted you enjoyed the comfortable hotel atmosphere, along with your spacious, clean, and fragrant room. It's also great to know you had a positive experience at Koral Restaurant. We designed our hotel to be a complete escape, and we're so happy you felt no need to leave, finding everything you desired right here. Thank you for your kind words! We hope to welcome you back for another relaxing stay. Warm regards, The Apurva Kempinski Bali

Dear Valued Guest, We're absolutely delighted to hear you had an amazing experience and found everything perfect during your stay! Thank you for your wonderful feedback. We look forward to welcoming you back again soon. Warm regards, The Apurva Kempinski Bali