8,8
Very Good
From 372 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

8,8

Meal

8,6

Location

8,9

Service and Facilites

8,9

People often mention about New Life Hotel Dalat
All
Room Space (6)
Family Friendly (5)
Staff Friendliness (5)
Check-in/out Time (5)
Soundproof (5)
Bedroom (5)
Wifi (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews New Life Hotel Dalat

Number of reviews per page
20
40
Customer reviews
L***G
icon-origin-TRAVELOKA
6,1
/10
Reviewed 1 week(s) ago
Convenient location, friendly and helpful staff but bad breakfast, terrible fruit dessert
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, Thank you for choosing New Life Hotel Dalat and taking the time to share your experience. We are delighted to know that you are satisfied with the location and the enthusiastic support from our staff. At the same time, we would like to acknowledge your sincere comments on the quality of breakfast and dessert. This will be an important basis for us to improve and enhance our services in the future. We hope to have the opportunity to welcome you back for a more complete experience. Sincerely, New Life Hotel Dalat – The Manor Life
Translated by Google Icon
See original
T***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Friendly staff, everything is fine.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
Dear Customers, Thank you for your very positive comments, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Wish you a good day. Best regards.
Translated by Google Icon
See original
Le Thi A. D.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 5 week(s) ago
Location, room, staff are all good, except the blanket cover has many blood stains like it hasn't been washed yet.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Ms. Le Thi A. D., First of all, New Life Hotel Dalat would like to express our sincere thanks to you for choosing to stay and taking the time to share your valuable comments. We are very happy to know that you are satisfied with the location, rooms and service attitude of the staff. However, we are truly sorry and deeply apologize for the incident related to the cleaning of the duvet cover in the room. This is a serious mistake and does not reflect the hygiene standards that the hotel is committed to. Immediately after receiving your comments, we worked with the housekeeping department to review and correct the laundry process and check the quality of the room before welcoming guests. Once again, we sincerely apologize for this inconvenience and hope to have the opportunity to serve you better in the next stay. Sincerely, Manor Life Group – New Life Hotel Dalat.
Translated by Google Icon
See original
Phuong L. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The receptionist here was very helpful, after I mentioned that I had an early flight and couldn't eat my breakfast, the receptionist prepared a full breakfast for me to eat before going to the airport. Next time I go to Da Lat, I will come to this hotel.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
19 May 2025
Dear Customers, Thank you for your very positive comments, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Wish you a good day. Best regards.
Translated by Google Icon
See original
SITI H. B. S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Would recommend everyone here. Got a balcony with a city view. It was the best experience ever. The toilet was very clean. They provide a fan as well.
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Guest, Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat. Wishing you a wonderful day. Best Regards.
H***o
icon-origin-TRAVELOKA
8,2
/10
Reviewed 15 week(s) ago
When I checked in, I felt completely normal, until I saw that the bed sheets were too dirty, like they hadn't been changed or had stains on them. Because I checked in quite late, I didn't want to bother the receptionist, but the hotel should check the hygiene issue again before letting guests check in, it would be better.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Customers, Thank you for your very positive comments, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Wish you a good day. Best regards.
Translated by Google Icon
See original
Thiên Q. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 22 week(s) ago
My family loves it. Two small minus points: 1. Wifi is not very good 2. Breakfast is not rich
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Customer, Thank you for your very positive reviews, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Have a nice day! Best regards.
Translated by Google Icon
See original
E***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
The hotel is cool and close to recreation areas
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Guest, Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat. Wishing you a wonderful day. Best Regards.
Kp Vo
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 23 week(s) ago
The hotel is nice and clean, but the soundproofing is not very good. The staff is friendly and enthusiastic. If I have the chance, I will come back.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Customer, Thank you for leaving us a great review and we look forward to serving you again when you visit Da Lat City in the near future. Have a nice day! Best regards.
Translated by Google Icon
See original
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 23 week(s) ago
The room interior is okay, nothing special, quiet location suitable for people who don't like crowded places, there is a room for the driver. The breakfast buffet is delicious. Room amenities should be improved.
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Customer, Thank you for leaving us a great review and we look forward to serving you again when you visit Da Lat City in the near future. Have a nice day! Best regards.
Translated by Google Icon
See original
D***N
icon-origin-TRAVELOKA
9,1
/10
Reviewed 27 week(s) ago
There is construction going on next door so it's a bit noisy. In the morning, the kitchen was cooking and the smell of food wafted into the room. Everything else is ok.
Translated by Google Icon
See original
9 people find it helpful
Accommodation's Reply
21 Jan 2025
Dear Customer, Thank you for your very positive reviews, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Have a nice day! Best regards.
Translated by Google Icon
See original
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,2
/10
Reviewed 30 week(s) ago
1. The hotel had power outages at least 3 times (unbelievable that such a big hotel could have this happen. 2. The wifi was terrible, really terrible (sometimes it worked and sometimes it didn't, sometimes it was too weak) 3. The parking arrangement was not reasonable, so the distance between cars was very large. The staff did not have a car driving license but still asked guests to leave the key to move the car when needed (too risky for both guests and the hotel) 4. The city view was blocked by an abandoned house, making the experience really unpleasant.
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Customer, Thank you for your feedback. I sincerely apologize for the issues you experienced during your stay. This is not the kind of feedback we would like to see, I assure you that I will look into each of the points you have raised. Thank you for choosing our hotel, we hope to have another opportunity to serve you well. Have a nice day! Best regards.
Translated by Google Icon
See original
Duc T. N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
Thank you Nhi and Thinh for your enthusiastic support during my stay at the hotel.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Customers, Thank you for your very positive reviews, this is also a great motivation for all Manor Life Group staff to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope Manor Life Group is always your first choice when traveling in Da Lat. Wish you a good day. Best regards.
Translated by Google Icon
See original
Profile Picture
Fidelis Y. T. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 40 week(s) ago
The staff so great especially Nhi. She is so held and she give us early check in.
5 people find it helpful
Accommodation's Reply
14 Oct 2024
Dear Guest, Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat. Wishing you a wonderful day. Best Regards.
H***a
icon-origin-TRAVELOKA
9,6
/10
Reviewed 43 week(s) ago
At first I was a little disappointed because the pictures online were completely different from the actual room, but after 3 nights here I found it okay, the staff was enthusiastic, they also changed me to a larger room, the breakfast buffet had a lot of delicious and diverse dishes, rich food, very nice view. Thanks! Will come back next time!
Read More
Translated by Google Icon
See original
10 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Customer, Thank you for your very positive reviews, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Have a nice day! Best regards.
Translated by Google Icon
See original
Nguyen T. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 45 week(s) ago
Close to the center ok Car parking ok Breakfast not up to 3 star standard
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
11 Sep 2024
Dear Customer, Thank you for your very positive reviews, this is also a great motivation for all staff of Manor Life Group to constantly strive, bring the best services, satisfaction and warmth to customers when staying at Manor Life Group. We hope that Manor Life Group is always your first choice when traveling in Da Lat. Have a nice day! Best regards.
Translated by Google Icon
See original
B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 52 week(s) ago
The room door is not soundproof, guests in the hallway make noise, which greatly affects the room.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
30 Jul 2024
Dear Guest, Warmest greetings from New Life Hotel Da Lat! Thank you for your interest and choosing the hotel as your destination in Da Lat. We very much appreciate your comments and suggestions for New Life. Regarding the poor soundproofing, we are extremely sorry for the inconvenience and will try to fix it. It is the driving force for New Life to increasingly improve and progress in the future. The hotel hopes to welcome you again on your next trip when your family comes to Da Lat. Wishing you a good day. Best regards.
Translated by Google Icon
See original
Thao V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 55 week(s) ago
Friendly staff and attentive service
Translated by Google Icon
See original
4 people find it helpful
h***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 58 week(s) ago
The room is fine. But it's so noisy. It's 6am and people are walking around so loudly that it wakes me up 🤣. But the view is nice.
Translated by Google Icon
See original
5 people find it helpful
Khoa N. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 62 week(s) ago
10 points no but... bros. Panoramic view of Da Lat at night so nice. Clean and new room + enthusiastic young people. My support is Mr. Hai... very enthusiastic. thanks home
Translated by Google Icon
See original
5 people find it helpful
Number of reviews per page
20
40