Grand Master Villa Tomohon

Explore Grand Master Villa Tomohon
8,5
Very Good
From 630 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,6

Meal

8,5

Location

8,7

Service and Facilites

8,5

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Ambiance (38)
Staff Friendliness (35)
Room Space (34)
Hotel Area (33)
Family Friendly (32)
Bathroom (32)
Taste (30)
Bedroom (29)
Surroundings (26)
Soundproof (24)
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Traveler Reviews Grand Master Villa Tomohon

Number of reviews per page
20
40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,0
/10
Reviewed 3 week(s) ago
Only the room was dirty, the room was not completely cleaned, there was still rubbish from the previous guest and it was dusty.
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Accommodation's Reply
01 Sep 2026
Dear Mr./Ms. R*y, Thank you for taking the time to write a review for Grand Master Resort Tomohon. We apologize for any inconvenience you experienced during your stay. On behalf of the management, we deeply regret the incident. We are very sorry that your experience did not meet your expectations. We hope your feedback and comments will help us improve and develop further in the future. We look forward to welcoming you again in the future with a better experience. Sincerely, Grand Master Resort Tomohon
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
+ The restaurant's food is delicious and the prices are affordable + The view and atmosphere are great and peaceful + The swimming pool is safe for children - I was disappointed when I asked for an upgrade to a mountain view room, which cost an additional 75,000 Rupiah. I thought I'd get a full view, but it turned out to be the same as a non-upgraded room (the view is only the pool, blocked by trees). If I'd known that, I wouldn't have upgraded; it was the same price anyway. - An unpleasant odor from the bathroom/toilet, even when closed, still permeated the room. Overall, it was good. The staff were super friendly. A broken door was immediately repaired. The restaurant service was also excellent.
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Accommodation's Reply
01 Sep 2026
Dear Mr./Ms. E*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The hotel is comfortable and clean, and the air in Tomohon is very cool. I really enjoyed the view, with its many gardens and Mount Lokon clearly visible from the hotel.
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01 Sep 2026
Dear J*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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E***h
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
The bathroom smelled and was very dirty. Very disappointed, not worth the price.
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Accommodation's Reply
01 Sep 2026
Dear Mr./Ms. E*h, Thank you for taking the time to write a review for Grand Master Resort Tomohon. We apologize for any inconvenience you experienced during your stay. On behalf of the management, we deeply regret the incident. We are very sorry that your experience did not meet your expectations. We hope your feedback and comments will help us improve and develop further in the future. We look forward to welcoming you again in the future with a better experience. Sincerely,
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Muhammad F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Quality and environmentally friendly hotel.
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+2
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Accommodation's Reply
01 Sep 2026
Dear Mr. Muhammad F., Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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a***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
The staff is friendly and the hotel has a pleasant atmosphere. However, it would be even better if the pool had its own towels so you don't have to bring them from your room.
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Accommodation's Reply
01 Sep 2026
Dear Mr./Ms. a*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back for your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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Yusuf S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
The first time I stayed here, I was very satisfied, both with the hotel, the area, the view, and everything I liked.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Yusuf S., Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back for your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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W***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Cool, comfortable, beautiful, delicious food, friendly staff
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Accommodation's Reply
19 May 2026
Dear Mr./Ms. W*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Khiyai, General Manager
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Bryando I. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 21 week(s) ago
It was a great stay at this hotel.
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Accommodation's Reply
24 Apr 2026
Dear Mr. Brian Doe I.P., Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best service to all our guests. We hope to welcome you back for your next stay and provide you with another memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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V***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 22 week(s) ago
Good
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. V*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Khiyai, General Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 23 week(s) ago
Friendly and satisfactory service plus cool air and mountain view 👍👍
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. A*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back for your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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j***e
icon-origin-TRAVELOKA
9,7
/10
Reviewed 23 week(s) ago
Check-in and check-out were very quick. The staff was friendly. It's perfect for a family vacation.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. J*e, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 23 week(s) ago
Nice view, clean room, good food, friendly staff
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Khiyai, General Manager
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m***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 25 week(s) ago
Friendly staff, comfortable and quiet atmosphere
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. M*o, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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H***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 35 week(s) ago
The place is nice, it would be better if you come in the summer, because during the rainy season the view of Mount Lokon is not visible because it will be covered by fog. Hopefully when you come again the AC will be updated, just to add, if possible, clean the outside of the glass too, because it's not nice to see when you open the curtains, there are lots of bird droppings. Other than that, it's okay.
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1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. H*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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Graciaaa L.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 35 week(s) ago
Please note that the bathroom door in Queen's room is very unsafe. The door handle is so sharp that it cut my finger until it bled. Not only me, but there were 3 other people whose fingers were cut.
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1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Ms. Gracia L., Thank you for taking the time to write a review about your stay at our hotel. We apologize for the incident that occurred. Reviews like this are a great motivation for our entire team to improve and strive to provide the best service to all our guests. We hope to welcome you back again on your next stay and provide you with another memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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angelita k.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 38 week(s) ago
The best in terms of views, facilities, food, and service. But the Wi-Fi keeps dropping out. Please improve it.
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Accommodation's Reply
21 Jan 2026
Dear Ms. Angia, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration for our entire team to continue providing the best possible service to all our guests. We hope to welcome you back for your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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F***x
icon-origin-TRAVELOKA
6,7
/10
Reviewed 38 week(s) ago
The service was not good, no one helped lift things out of the car and the room was a bit dark.
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Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. F*x, Thank you for taking the time to write a review about your stay at our hotel. We apologize for any inconvenience you may have experienced. Reviews like this are a great motivation for our entire team to continuously improve and provide the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with another memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Kiyai, General Manager
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Jemmy P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 39 week(s) ago
Beautiful atmosphere and friendly staff
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Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. Jamie P., Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon Hotel. Sincerely, Rahmat Khiyai, General Manager
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 42 week(s) ago
Recommended for family vacation
2 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. D*a, Thank you for taking the time to write a positive review about your stay at our hotel. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Such reviews are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Thank you again for your trust in Grandmaster Villa Tomohon. Sincerely, Rahmat Khiyai, General Manager
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Number of reviews per page
20
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