R***y
Staycation
7,0
/10
Reviewed 3 week(s) ago
Only the room was dirty, the room was not completely cleaned, there was still rubbish from the previous guest and it was dusty.
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Mr./Ms. R*y, Thank you for taking the time to write a review for Grand Master Resort Tomohon. We apologize for any inconvenience you experienced during your stay. On behalf of the management, we deeply regret the incident. We are very sorry that your experience did not meet your expectations. We hope your feedback and comments will help us improve and develop further in the future. We look forward to welcoming you again in the future with a better experience. Sincerely, Grand Master Resort Tomohon
See original




