Overall Ratings & Reviews Muong Thanh Luxury Vien Trieu Nha Trang
Explore Muong Thanh Luxury Vien Trieu Nha Trang
Traveloka (444)
Other sources (55)
8,9
Very Good
From 444 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,0
Meal
8,6
Location
8,7
Service and Facilites
9,0
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In-house Restaurant (8)
Hotel Area (7)
Surroundings (6)
Staff Friendliness (6)
Distance to City Center (5)
Accessibility (5)
Room Space (5)
Family Friendly (4)
Activity Option (4)
Ambiance (4)
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Traveler Reviews Muong Thanh Luxury Vien Trieu Nha Trang
Number of reviews per page
20
40
Customer reviews
N***n
9,7
/10
Reviewed 9 week(s) ago
clean, cool, spacious, cheap. will come back next time
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1 people find it helpful
Accommodation's Reply
12 Jul 2025
Dear Guest,
On behalf of the Hotel Management, I would like to thank you for your wonderful comments on the Hotel's services. Your compliments are the motivation for us to continue to maintain and improve the quality of our services in the future.
Once again, thank you for your interest in our services and we look forward to welcoming you to the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
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DC
Dong C.
Staycation
10,0
/10
Reviewed 20 week(s) ago
Staff is very friendly and enthusiastic. Delicious buffet
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2 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear Valued Customer,
On behalf of the Hotel Management, I would like to thank you for your wonderful comments on our hotel services. Your compliments are the motivation for us to continue to maintain and improve the quality of our services in the future.
Once again, thank you for your interest in our services and we look forward to welcoming you to our hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
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Dang Q. H.
9,4
/10
Reviewed 20 week(s) ago
Everything is fine, except the TV is too old, there is no youtube
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4 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear Valued Customer,
On behalf of the Hotel Management, I would like to thank you for your comments.
Your comments are the motivation for us to continue to maintain and improve the quality of our services in the future. In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel. We will adjust it right away and ensure that no other customers will encounter this problem again.
Once again, thank you for your comments and look forward to welcoming you to the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
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ly van t.
8,7
/10
Reviewed 21 week(s) ago
The staff is enthusiastic, the hotel is too normal, nothing special, didn't eat there so don't know what the food is like
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4 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear Valued Customer,
On behalf of the Hotel Management, I would like to thank you for your comments.
Your comments are the motivation for us to continue to maintain and improve the quality of our services in the future. In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel. We will adjust it right away and ensure that no other customers will encounter this problem again.
Once again, thank you for your comments and look forward to welcoming you to the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
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tran v. t.
8,3
/10
Reviewed 24 week(s) ago
Service is not worthy of 5 stars as reviewed, meal is very poor, and restaurant management is very bad
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2 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Mr. Tran VT,
On behalf of the Hotel Management, I would like to thank you for your comments.
Your feedback is the motivation for us to continue to maintain and improve the quality of our services in the future. In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel. We will adjust it right away and ensure that no customer will encounter this problem again.
Once again, thank you for your comments and we look forward to welcoming you to our hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
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VH
Vo Hong K.
9,4
/10
Reviewed 24 week(s) ago
Friendly and enthusiastic staff.
Hotel near the beach.
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2 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Ms. Vo Hong K,
On behalf of the Hotel Management, I would like to thank you for your wonderful comments on our hotel services. Your compliments are our motivation to continue to maintain and improve our service quality in the future.
Once again, thank you for your interest in our services and we look forward to welcoming you to the Hotel on many more occasions to come.
Best regards!
Nguyen Thai Hai
Hotel Director
See original
D***g
10,0
/10
Reviewed 25 week(s) ago
Friendly and Very Enthusiastic Staff...
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Find this review helpful?
Accommodation's Reply
12 Feb 2025
Dear Customer,
On behalf of the Hotel Management, I would like to thank you for your wonderful comments on our hotel services. Your compliments are our motivation to continue to maintain and improve our service quality in the future.
Once again, thank you for your interest in our services and we look forward to welcoming you to the Hotel on many more occasions to come.
Best regards!
Nguyen Thai Hai
Hotel Director
See original
tran v. t.
Leisure
8,4
/10
Reviewed 26 week(s) ago
Such service is not worthy of 5 stars! breakfast is very poor
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4 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Mr./Ms. Tran VT,
On behalf of the Hotel Management, I would like to thank you for your comments.
Your feedback is the motivation for us to continue to maintain and improve the quality of our services in the future. In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel. We will adjust it right away and ensure that no customer will encounter this problem again.
Once again, thank you for your comments and we look forward to welcoming you to our hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
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GT
Giang T.
Staycation
8,5
/10
Reviewed 33 week(s) ago
Quick check in, friendly staff.
Breakfast not much variety; edible;
Crowded surrounding area, this is an important tourist destination
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3 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Mr./Ms. Giang T,
On behalf of the Hotel Management, I would like to thank you for your wonderful comments on our hotel services. Your compliments are our motivation to continue to maintain and improve our service quality in the future.
Once again, thank you for your interest in our services and we look forward to welcoming you to the Hotel on many more occasions to come.
Best regards!
Nguyen Thai Hai
Hotel Director
See original
T***G
9,4
/10
Reviewed 46 week(s) ago
Breakfast buffet is not diverse, food is delicious. Bathroom equipment has problems, faucet makes a lot of noise when showering. Service attitude of staff is good.
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2 people find it helpful
Accommodation's Reply
18 Sep 2024
Dear Ms. Truong Thi Thanh Hoa,
On behalf of the Hotel Management, I would like to thank you for your comments.
Your feedback is the motivation for us to continue to maintain and improve the quality of service better in the future. In addition, we would like to send you our sincere apologies for the problem with the breakfast buffet and shower that unfortunately occurred when you checked in at the hotel. We will adjust it right away and ensure that no customer will encounter this problem again.
Once again, thank you for your comments and we look forward to welcoming you to our hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel Director
See original
T***N
6,8
/10
Reviewed 55 week(s) ago
Because the app sent incomplete room booking information, at 9:00 p.m. on July 5, 2024, I complained again before being able to change to a room with 3 beds for 3 adults. Because I booked a room and paid for 3 adults, but Muong Thanh gave me a room with only 1 double bed because she said she received information from Traveloka that the room had 1 king bed. The third person didn't have a place to sleep but Muong Thanh didn't resolve it, which made me very upset and wanted to change hotels. After I gave the information to the manager, it was decided to change to a triple room for 3 people at 21:00.
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3 people find it helpful
Accommodation's Reply
20 Jul 2024
Dear Ms. Hoa,
On behalf of the Hotel Board of Directors, I would like to thank you for your comments.
Your feedback is the driving force for us to continue to maintain and improve service quality in the future. Besides, we would like to send you our sincere apologies for the unfortunate problem that occurred when you booked through the Traveloka app. We will correct this now and ensure that no customer will experience this problem again.
Once again, we sincerely thank you for your comments and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
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LT
LE Thi T. T.
Staycation
10,0
/10
Reviewed 55 week(s) ago
The hotel is right on Hon Chong, beautiful❤️
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4 people find it helpful
Accommodation's Reply
20 Jul 2024
Dear Mr./Ms. Le Thi TT,
On behalf of the Hotel Board of Directors, I would like to thank you for your excellent comments about the Hotel's services. Your compliment is the motivation for us to continue to maintain and improve service quality in the future.
Once again, thank you for your interest in our services and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
TT
Tong T. N.
Leisure
10,0
/10
Reviewed 56 week(s) ago
Room is very clean, service is very attentive
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2 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear Ms. Tong Thanh Ngan,
On behalf of the Hotel Board of Directors, I would like to thank you for your excellent comments about the Hotel's services. Your compliment is the motivation for us to continue to maintain and improve service quality in the future.
Once again, thank you for your interest in our services and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
TT
Tong T. N.
Business
10,0
/10
Reviewed 56 week(s) ago
The staff are friendly and enthusiastic and very polite
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2 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear Ms. Tong Thanh Ngan,
On behalf of the Hotel Board of Directors, I would like to thank you for your excellent comments about the Hotel's services. Your compliment is the motivation for us to continue to maintain and improve service quality in the future.
Once again, thank you for your interest in our services and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
LT
LE Thi T. T.
Staycation
10,0
/10
Reviewed 56 week(s) ago
I've been here a few times, everything is great❤️
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3 people find it helpful
Accommodation's Reply
10 Jul 2024
Dear Ms. Le Thi Thu Tra,
On behalf of the Hotel Board of Directors, I would like to thank you for your excellent comments about the Hotel's services. Your compliment is the motivation for us to continue to maintain and improve service quality in the future.
Once again, thank you for your interest in our services and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
TRINH V. T.
Business
8,1
/10
Reviewed 59 week(s) ago
- Nice, clean room => 10/10 - Mini bar has no drinks, customers who want to buy more mineral water to drink have to go out to the grocery store to buy it, but the receptionist says they don't have any => Unprofessional!
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1 people find it helpful
Accommodation's Reply
25 Jun 2024
Dear Mr. Trinh Van Thuong,
On behalf of the Hotel Board of Directors, I would like to thank you for your comments.
Your feedback is the driving force for us to continue to maintain and improve service quality in the future. In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel. We will correct this now and ensure that no customer will experience this problem again.
Once again, we sincerely thank you for your comments and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
TD
Thuy D. N.
Staycation
8,5
/10
Reviewed 61 week(s) ago
My family went to Nha Trang to meet Nhi, my high school friend who supported our family during our stay here. In addition to the hotel's excellent service, Nhi helped us learn about many specialties in Nha Trang. Thank you Nhi and thank you hotel service. Will come back in the near future.
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2 people find it helpful
Accommodation's Reply
06 Jun 2024
Dear Ms. Thuy,
On behalf of the Hotel Board of Directors, I would like to thank you for your comments.
Your feedback is the driving force for us to continue to maintain and improve service quality in the future. In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel. We will correct this now and ensure that no customer will experience this problem again.
Once again, we sincerely thank you for your comments and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
TN
THI N. N.
8,5
/10
Reviewed 66 week(s) ago
khách sạn gần biển nên đi bộ ra tắm biển rất tiện, sạch sẽ, thân thiện, rất hài lòng
1 people find it helpful
Accommodation's Reply
21 May 2024
Dear Ms. Nguyen Thi Nhan,
On behalf of the Hotel Board of Directors, I would like to thank you for your excellent comments about the Hotel's services. Your compliment is the motivation for us to continue to maintain and improve service quality in the future.
Once again, thank you for your interest in our services and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Nguyen Thai Hai
Hotel manager
See original
Trong Ngo Nguyen
9,4
/10
Reviewed 70 week(s) ago
Tôi đã nghỉ tại khách sạn nhiều lần, nhưng lần này tôi hơi thất vọng. Khách sạn không hỗ trợ thu xếp cho đoàn tôi phòng 2 giường đơn như yêu cầu. Ăn sáng quá xô bồ, đồ ăn hết không mang lên tiếp.
1 people find it helpful
VT
Vo Thi Y.
9,4
/10
Reviewed 75 week(s) ago
Phải đợi 1,5 tiếng mới được checkin, hỏi lễ tân không nói lý do, chỉ bảo khi nào có rồi báo. Phòng 3601 nhà vệ sinh khỏa cửa hỏng. Tuy nhiên phòng view đẹp, sạch sẽ.
4 people find it helpful
Accommodation's Reply
07 Mar 2024
On behalf of the Hotel Board of Directors, I would like to thank you for your comments.
Your feedback is the driving force for us to continue to maintain and improve service quality in the future.
In addition, we would like to send you our sincere apologies for the unfortunate problems that occurred when you checked in at the hotel during the peak period of Lunar New Year.
Once again, we sincerely thank you for your comments so that the Hotel can improve its services and look forward to welcoming you at the Hotel many times in the future.
Best regards!
Dao Duy Trong
Deputy Hotel Director
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Number of reviews per page
20
40
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