A***a
Staycation
10,0
/10
Reviewed 4 day(s) ago
The view is nice from the top in the afternoon, friendly service from each staff.
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Ramada by Wyndham Serpong
Explore Ramada by Wyndham Serpong
Overall Ratings & Reviews Ramada by Wyndham Serpong
Traveloka (2.482)
Other sources (14)
8,3
Very Good
From 2.482 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,2
Location
8,3
Service and Facilites
8,4
People often mention about Ramada by Wyndham Serpong
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Staff Friendliness (114)
Bedroom (110)
Ambiance (91)
Variety (90)
Room Space (89)
Hotel Area (87)
Bathroom (86)
Accessibility (80)
Family Friendly (80)
Taste (79)
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Traveler Reviews Ramada by Wyndham Serpong
Number of reviews per page
20
40
Customer reviews
a***a
Staycation
9,7
/10
Reviewed 6 day(s) ago
The place and rooms and facilities are good.
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Putut F.
Business
9,1
/10
Reviewed 2 week(s) ago
First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.
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Accommodation's Reply
22 May 2026
Dear Putut F.,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
e***e
Business
10,0
/10
Reviewed 2 week(s) ago
Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍
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2 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service.
Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.
Thank you, and we look forward to serving you in the next visit.
Warm regards,
Hotel Management
s***i
8,5
/10
Reviewed 2 week(s) ago
Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service.
Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.
Thank you, and we look forward to serving you in the next visit.
Warm regards,
Hotel Management
E***i
8,7
/10
Reviewed 2 week(s) ago
I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.
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Accommodation's Reply
19 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service.
Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.
Thank you, and we look forward to serving you in the next visit.
Warm regards,
Hotel Management
Y***i
9,4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the check-in and check-out process is also fast.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
R***y
Transit
10,0
/10
Reviewed 3 week(s) ago
Comfortable, safe and peaceful, the breakfast is also delicious
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Accommodation's Reply
15 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
J***i
5,0
/10
Reviewed 3 week(s) ago
I love cool rooms. Well, the AC here isn't cold enough for me. The water pressure isn't strong enough either, perhaps because it's too high. Sorry, but I'm not comfortable with the AC and water. Everything else is fine.
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Accommodation's Reply
19 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service.
However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us.
We look forward to your next visit and send warm greetings from Serpong.
Till then, stay safe, stay healthy, and see you again.
Warm regards,
Hotel Management
D***i
Business
8,5
/10
Reviewed 3 week(s) ago
The closest proper hotel near BRIN. Overall, okay hotel
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
R***a
10,0
/10
Reviewed 3 week(s) ago
Everything was good and excellent.
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Accommodation's Reply
13 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
SI
Sisy I. P.
Business
9,7
/10
Reviewed 3 week(s) ago
The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉
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+4
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Accommodation's Reply
11 May 2026
Dear Sisy I. P.,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service.
Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.
Thank you, and we look forward to serving you in the next visit.
Warm regards,
Hotel Management
Y
Yoyo
Business
9,7
/10
Reviewed 4 week(s) ago
Recommended to stay… short stay and long stay
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Accommodation's Reply
11 May 2026
Dear Yoyo,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
VN
Vety N. F.
8,5
/10
Reviewed 4 week(s) ago
The swimming pool is nice, the kids really enjoy swimming here.
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Accommodation's Reply
11 May 2026
Dear Vety N. F.,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
L***a
8,5
/10
Reviewed 4 week(s) ago
Recommend it, the child is also happy and comfortable
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2 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
putri s.
10,0
/10
Reviewed 5 week(s) ago
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Putri S.,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
S***y
9,4
/10
Reviewed 5 week(s) ago
The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
L***h
Business
10,0
/10
Reviewed 5 week(s) ago
It was really good to spend the night here and will definitely come back to this hotel.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
L***h
Business
10,0
/10
Reviewed 5 week(s) ago
Nice, clean hotel, close to work location.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
W***m
8,8
/10
Reviewed 6 week(s) ago
I chose this hotel based on my experience staying at a By Wyndham abroad, and the service and amenities were up to par. The rooms were especially spacious, and the staff at the restaurant were friendly and always remembered my morning routine. Thanks! 🙏😁
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest,
Warm greetings from Ramada by Wyndham Serpong
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback.
We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm regards,
Hotel Management
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