favehotel Premier Cihampelas

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Overall Ratings & Reviews favehotel Premier Cihampelas

Traveloka (7.859)
Other sources (150)
8,3
Very Good
From 7.859 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,2

Meal

7,9

Location

8,8

Service and Facilites

8,3

People often mention about favehotel Premier Cihampelas
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Staff Friendliness (141)
Bedroom (129)
Accessibility (128)
Distance to City Center (126)
Surroundings (125)
Bathroom (120)
Ambiance (117)
Hotel Area (113)
Family Friendly (111)
Room Space (110)
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Traveler Reviews favehotel Premier Cihampelas

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Comfortable, safe, and easy to get everywhere
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R***A
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Business
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8,5
/10
Reviewed 2 week(s) ago
For the breakfast menu, please provide steamed/healthy menus such as steamed bananas, steamed sweet potatoes, boiled peanuts, steamed edamame, and also provide fried sausages.
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Praseptio M.
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Business
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9,4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
04 Feb 2026
Dear Mr. Praseptio M, Thank you for your short but positive review. We are delighted to hear that you were impressed with the friendly service, cleanliness, and comfort during your stay at Favehotel Premier Cihampelas. Your compliments encourage us to continue striving for the best service. We hope to welcome you back again soon. Sincerely, Zaenal Abidin, Operations Manager, Favehotel Premier Cihampelas
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F***i
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Staycation
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6,6
/10
Reviewed 3 week(s) ago
The room door was locked and couldn't be opened twice. The window had to be broken to get things out, and that was because it was too close to the bus stop. There was no hotel drop-off service to compensate for the time spent waiting for the locked door.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the duplicate room door locking issue and the inconvenience you experienced when having to retrieve items through the window due to time constraints in reaching the bus counter. We regret that we were unable to provide assistance with item delivery during this incident. Your feedback is very important to us, and we have forwarded it to the relevant team for detailed evaluation, particularly regarding checking the condition of the room doors and emergency procedures to prevent such incidents from happening again. We are committed to improving our availability and responsiveness to provide a better stay experience for all our guests. We deeply regret the inconvenience caused and hope to have the opportunity to welcome you back in the future with improved service. Sincerely, Zaenal Abidin, Operations Manager, Favehotel Premier Cihampelas
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cynthia d.
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10,0
/10
Reviewed 4 week(s) ago
Will book a hotel stay there.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Cynthia D., Thank you for your short but positive review. We are delighted to hear that you enjoyed the friendly service, cleanliness, and comfort during your stay at Favehotel Premier Cihampelas and that you choose to be a loyal customer. Your compliments encourage us to continue striving for the best service. We hope to welcome you back again soon. Sincerely, Saenal Abidin, Operations Manager, Favehotel Premier Cihampelas
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ima k.
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Leisure
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10,0
/10
Reviewed 4 week(s) ago
I had a toilet problem at night, and it was fixed immediately. The staff was excellent, friendly, and efficient. The food was also varied and delicious.
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Accommodation's Reply
04 Feb 2026
Dear Ms. Ima, Thank you very much for your positive review. We are delighted to hear that our team was able to resolve the restroom issue quickly and that you were impressed with the friendly and efficient service from our staff. We also appreciate your appreciation for the variety and taste of our food. Your feedback and support motivate us to continue developing and improving the quality of our service. We hope to welcome you back to Favehotel Premier Cihampelas again. Sincerely, Zaenal Abidin, Operations Manager, Favehotel Premier Cihampelas
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Verified Traveler
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Leisure
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10,0
/10
Reviewed 4 week(s) ago
It's soooooo comfortable, especially since you can swim, the kids are even happier. It's close to everywhere, so you can find snacks and sights just by walking.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your short but positive review. We are delighted to hear that you were impressed with the friendly service, cleanliness, excellent facilities, great location, and comfort during your stay at Favhotel Premier Sihampelas. Your compliments motivate us to continue providing the best service. We hope to welcome you back soon. Sincerely, Saenal Abidin, Operations Manager, Favhotel Premier Sihampelas
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A***a
icon-Leisure
Leisure
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9,4
/10
Reviewed 5 week(s) ago
Check-in was very fast, and the staff was very friendly. The location is quite strategic, right in the middle of Jl. Cihampelas, so it's close to everything, especially Ciwalk. Breakfast wasn't very varied, but it was quite tasty. If you're staying here, request a room away from the main road. Yesterday, due to full service, I couldn't request a room on the front side of the road. Vehicle noise was clearly audible, which disturbed my rest. Thank you to the pool staff who were very helpful and provided assistance when my child was injured in the pool.
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I***I
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8,5
/10
Reviewed 5 week(s) ago
My family and I stayed and booked 3 rooms at Fave Hotel Cihampelas Bandung on December 26, 2025, very happy and pleased with the modern hotel atmosphere, excellent service, when at the reception we were greeted with a welcoming drink, an attractive sofa to wait, friendly and fast waiters to get into the room, at that time we checked in at 15:00, immediately escorted to the room by the hotel staff. Arriving at the room, the atmosphere was attractive and modern and futuristic, comfortable bed, clean sheets, a nice bathroom, clean and functioning well, all faucets, wetgel, closet, shower etc. In the room there is also an electric kettle for tea or coffee along with coffee and tea, just fill the water, plug it in and brew it for a drink. There is a swimming pool, fitness, sauna, extraordinary Fave Hotel Cihampelas, a three-star hotel feels like a four-star thanks Fave Hotel Cihampelas. Next time I want to stay longer at Fave Hotel Cihampelas Bandung.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
The hotel is centrally located, and the surrounding area offers plenty of dining and shopping options within walking distance. The staff is very friendly and professional.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your short but positive review. We are delighted to hear that you enjoyed the friendly service, cleanliness, excellent location, and comfort during your stay at Favhotel Premier Sihampelas. Your compliments motivate us to continue providing the best service. We hope to welcome you back soon. Sincerely, Saenal Abidin, Operations Manager, Favhotel Premier Sihampelas
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d***a
icon-Leisure
Leisure
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9,7
/10
Reviewed 6 week(s) ago
It's really nice that it's very close to Ciwalk so you can go for a walk at the same time.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your short but positive review. We are delighted to hear that you enjoyed the friendly service, cleanliness, excellent location, and comfort during your stay at Favhotel Premier Sihampelas. Your compliments motivate us to continue providing the best service. We hope to welcome you back soon. Sincerely, Saenal Abidin, Operations Manager, Favhotel Premier Sihampelas
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R***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
A great location in the city center. Finding food is easy, just cross the street to the mall or walk a short distance to the Wheels Cafe. The pool is also great, but you're only allowed one pool towel per room. Using the room towels is a bit of a hassle because they aren't changed every day. There's no hair dryer.
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1 people find it helpful
Melisia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Very strategic location. Close to Ciwalk. Cleanliness is okay. Towels could use a change. Will come back here again when visiting Bandung. Thanks, Fave
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S***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
there is a children's swimming pool... fun
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1 people find it helpful
B***y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
I've stayed here many times
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2 people find it helpful
R***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the rooms are clean and fragrant.
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agus c.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
Not bad, suggestion is to have tissue in the room, not toilet tissue rolls.
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Mia Y.
icon-Leisure
Leisure
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10,0
/10
Reviewed 6 week(s) ago
If possible, please teach the waitress how to lift a glass from a table where guests are still eating. The way to clear a glass is to hold it from the side, not by inserting your fingers from above. There were three glasses that were lifted by inserting your fingers from the top/rim of the glass. The one that was lifted happened to be the glass I was drinking from.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
Mostly quite pleasant. What needs improvement is the breakfast menu, hopefully with more variety and a dining area. We had a waiting list for breakfast.
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s***h
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Staycation
icon-origin-TRAVELOKA
8,1
/10
Reviewed 7 week(s) ago
Because it's a standard room, the room isn't that big. It's clean and tidy. Breakfast needs to be improved to make it more delicious. The location is great, just across the street is Cihampelas Walk. If you're looking for food, there are plenty of options. It's also kid-friendly, with plenty of spots for kids.
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2 people find it helpful
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