8,4
Very Good
From 6.346 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,0

Location

8,8

Service and Facilites

8,4

People often mention about favehotel Premier Cihampelas
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Staff Friendliness (101)
Bedroom (94)
Accessibility (93)
Surroundings (92)
Distance to City Center (88)
Bathroom (87)
Ambiance (82)
Room Space (82)
Family Friendly (80)
Hotel Area (78)
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Traveler Reviews favehotel Premier Cihampelas

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40
Customer reviews
T***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Let the stars do the talking. Always be successful.
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E***Y
icon-origin-TRAVELOKA
6,7
/10
Reviewed 5 day(s) ago
I choose to Stayed at this hotel on 08 August 2025 with considered just next door to Aston, which I will attend seminar there. Check in around almost 16.00 PM was normal Order room service fried rice, took around more half an hour ( Taste just so so ) Next exactly to my room so noisy, sound like do something movement, did complain to reception and got answer they on renovation. They will stop by 18.00 I request to move the room, reception said all room full. Midnight around 02.00 AM, I was woken up by noisy from next room, though perhaps dream? or horror things ? as midnight, no point next room still do renovation on that hour. but then noisy clearer start louder sound, tapping sound, saw sound, toilet flush sound. I tried called to reception, around 6x times nobody answer, after around 10 more minute I recall again and picked up, I did complain can not sleep by that loud noise, reception say he will talk to craftsman to stop, in a while I heard handy talky sound outside my room ( perhaps from reception asked them to stop ) Hello,........... then definitely I can not sleep any longer till 05.00 AM, while at 07.00 AM I need to wake up. Such a wise & dedicated hotel which did the renovation till midnight and exactly next to your room :(
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Mochamad A. F.
icon-Staycation
Staycation
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9,1
/10
Reviewed 6 day(s) ago
The facilities and location are very good, the staff is very helpful. Thank you
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1 people find it helpful
A***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 day(s) ago
very satisfying service, and the swimming pool is also nice, the water is also clean
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Nice hotel.. Comfort room ☺️.. Staff very helpful.
2 people find it helpful
F***K
icon-origin-TRAVELOKA
6,7
/10
Reviewed 1 week(s) ago
Plus Point : Strategic Location, Very Kind and Helpful Lobby Manager (Mr Hari) Minus : First Day Got a Room Without Window, Only One Electric Socket, Broken Chair, Midnight AC Leaked Heavy, Luckily Lobby Manager Helped to Move to a More Proper Room (From the First Check In I Had Asked to Move Room, But Receptionist Didn't Help), Breakfast Flat and Less Varied, For Fave "Premier" Class in its price range.... It Should Be Better, Complete, Delicious and Varied... Because Many Three Star Hotels Have Very Proper Breakfast Menus....
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Ni Luh P. S. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The receptionist who helped with check-in was very helpful and tried to get us a room as early as possible even though we arrived very early in the morning.
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Yudies V. A.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and responsive, and the information provided was very clear. The facilities were excellent, including a sauna.
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2 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Mr. Yudies V. A, Thank you for your positive review. We are delighted to hear that the staff's friendliness and responsiveness, along with the clarity of the information provided, provided a pleasant stay for you. We are also pleased that you enjoyed our facilities, including the sauna, a favorite for guests to relax and unwind. We look forward to welcoming you back to enjoy our excellent facilities and services. Sincerely, Zaenal Abidin, Operation Manager - Favehotel Premier Cihampelas
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Aziza N.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
All the facilities are okay, the service is friendly, only one thing that made me in a bad mood, when I stayed there was a renovation going on, for some reason it was right above the room, so you can imagine how noisy the renovation was.
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Accommodation's Reply
05 Aug 2025
Dear Ms. Aziza N, Thank you for taking the time to share your experience at favehotel Premier Cihampelas. We are delighted to hear that you were satisfied with the facilities and the friendly service provided by our team. However, we also sincerely apologize for any inconvenience you experienced due to the ongoing renovation activities. We understand how uncomfortable this can be, especially if noise is heard from the surrounding area. The renovations are part of our commitment to continuously improving the quality of our facilities and guest comfort in the future. We greatly appreciate your patience and understanding, and hope that on your next visit you will enjoy a much more peaceful and pleasant atmosphere. We look forward to welcoming you back for an even more perfect stay. Best regards, Zaenal Abidin. Operation Manager – favehotel Premier Cihampelas
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F***I
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The service is pretty good, the food is delicious, the facilities are ok, the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for taking the time to leave a positive review. We are delighted to learn that you were satisfied with our service, food, facilities, and the friendliness of our team. This feedback is invaluable to us as we strive to continuously improve our service quality. We look forward to welcoming you back to favehotel Premier Cihampelas. Best regards, Zaenal Abidin, Operation Manager – Favehotel Premier Cihampelas
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I***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Despite the slight drawback of the somewhat noisy air conditioning, this hotel is still a good choice overall. The cleanliness and comfort of the rooms are very satisfactory.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr. Isbono Mukti Handoko, Thank you for your review and appreciation of favehotel Premier Cihampelas. We are pleased to know that you were overall satisfied with the comfort and cleanliness of our room. Regarding the slightly noisy air conditioning, we apologize for the inconvenience. We have forwarded your feedback to our technical team for immediate follow-up and to be part of our routine maintenance evaluation. We greatly appreciate your trust in choosing us as your place to stay, and we hope to welcome you back for an even more perfect experience in the future. Best regards, Zaenal Abidin. Operation Manager – favehotel Premier Cihampelas
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S***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The staff are very friendly, very helpful and very cheerful, so I feel happy.
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Valued Guest, Thank you for your warm and pleasant review. We are delighted to know that our team's friendliness, helpfulness, and positive spirit made your stay a pleasant one. Reviews like these motivate us to continue providing the best service with all our heart. We look forward to welcoming you back to favehotel Premier Cihampelas. Best regards, Zaenal Abidin, Operation Manager – Favehotel Premier Cihampelas
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Siti S. W. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The hotel area is close to the city center. Friendly security and friendly staff, clean hotel rooms and toilets. You can request HBD greetings.
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Accommodation's Reply
31 Jul 2025
Dear Ms. Siti S.W.H., Thank you for sharing your experience at favehotel Premier Cihampelas. We are pleased to hear that the hotel's strategic location in the city center, the friendliness of the staff and security team, and the cleanliness of the rooms and toilets left a positive impression on you. We were also pleased to assist in preparing a birthday greeting as part of your special moment. We look forward to your next visit with even better service. Sincerely, Zaenal Abidin. Operation Manager - Favehotel Premier Cihampelas
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R***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The water heater takes a long time to heat up, try fixing it, and if you want to stay here, it's better to take the superior room, it's spacious.
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Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for sharing your experience during your stay at favehotel Premier Cihampelas. We apologize for the inconvenience you experienced with the water heater. We have forwarded this feedback to our technical team for immediate action and improvement to prevent a recurrence. We are also pleased that you recommended the Superior room, which is a favorite due to its larger and more comfortable space. We look forward to welcoming you back for an even better stay. Best regards, Zaenal Abidin. Operation Manager – Favehotel Premier Cihampelas
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
First time staying here. Everything was fine.
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Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Thank you for choosing favehotel Premier Cihampelas for your first stay. We are pleased to know that your overall impression was positive. We will continue to strive to maintain and improve the quality of our services to make your next visit even more memorable. See you again on your next visit! Sincerely, Zaenal Abidin, Operation Manager - Favehotel Premier Cihampelas
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E***i
icon-Business
Business
icon-origin-TRAVELOKA
7,1
/10
Reviewed 4 week(s) ago
So far so good.. there's just a miss from the staff.. I wanted to extend but the price had changed because it was the weekend, even though previously the price was not as expensive as what the other staff said.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Thank you for sharing your experience during your stay at favehotel Premier Cihampelas. We are pleased to know that you were overall satisfied. However, we also apologize for the inconvenience regarding the pricing information when extending your stay. We fully understand the confusion and will use your feedback to improve the consistency of communication between our staff, especially in the Front Office. We look forward to welcoming you back again in the future for a smoother and more enjoyable experience. Sincerely, Zaenal Abidin, Operation Manager - Favehotel Premier Cihampelas
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Fachrizal D. N.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
An affordable family hotel close to downtown Bandung, with delicious breakfast, friendly staff, excellent gym facilities, and a clean swimming pool. We highly recommend Favehotel Premier Cihampelas as your choice of hotel in Bandung.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Mr. Fachrizal D. N, Thank you very much for your positive review and appreciation. We are very pleased to know that you were satisfied with your stay at favehotel Premier Cihampelas, from the strategic location, the quality of the breakfast, the friendliness of our staff, to the clean gym and swimming pool facilities. Your recommendation is a great motivation for us to continue providing the best service for every guest, whether for business trips or family vacations in Bandung. We look forward to your next visit, and ensure that there is always a pleasant experience waiting for you every time. Warm regards, Zaenal Abidin. Operation Manager - Favehotel Premier Cihampelas
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Comfortable hotel, cold AC, clean, easy access, delicious breakfast.
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for sharing your positive experience during your stay at favehotel Premier Cihampelas. We are very pleased to know that you enjoyed our room facilities, including the cleanliness, comfortable air conditioning, and the quality of our breakfast. Our strategic location is indeed one of our advantages, and we are pleased that this contributed to your convenience during your stay in Bandung. We look forward to welcoming you back soon for an equally pleasant experience. Best regards, Zaenal Abidin, Operation Manager - Favehotel Premier Cihampelas
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NUGRAHA S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Overall, the service from Favehotel Cihampelas is top-notch, starting from the security, receptionists, and hotel staff, everyone is very friendly. The rooms are clean and spacious, the water heater and wifi are always on, and there is a warm swimming pool for children. It's top.
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Mr. Nugraha S, Thank you very much for your positive review and appreciation. We are very pleased to know that you are satisfied with our service, from the security team and receptionist to the entire hotel staff. We provide clean and spacious rooms, well-functioning facilities such as a water heater and Wi-Fi, and a warm swimming pool for children to ensure the comfort and happiness of all our guests. Reviews like this are a great encouragement for us to continue providing the best experience on every visit. We look forward to welcoming you back to favehotel Premier Cihampelas. Warm regards, Zaenal Abidin. Operation Manager – Favehotel Premier Cihampelas
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indra l.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Nice hotel, walking distance to most attractions in Cihampelas street, lots of shopping arcades and culinary spots.
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Accommodation's Reply
18 Jul 2025
Dear Mr. Indra L, Thank you for sharing your kind review. We’re delighted to know that you enjoyed your stay and found our location convenient—just a short walk to many attractions, shopping arcades, and culinary spots around Cihampelas Street. Your feedback truly encourages our team to continue delivering great experiences for our guests. We look forward to welcoming you back again soon at Favehotel Premier Cihampelas. Warm regards, Zaenal Abidin Operation Manager-Favehotel Premier Cihampelas
Number of reviews per page
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40