Overall Ratings & Reviews Montigo Resort Nongsa

Fun and amazing. it was nice experience

The staff was friendly, the room was clean, and the front desk personnel were able to assist inquiries effectively.

Very nice hotel for family vacation

We stay most of the time in the resort, it is a pity that the gym is under maintenance.

Hotel need some maintenance , our curtain blind spoilt and dropped when we attempted to close the curtain Amenities super minimum, no cotton buds, no slippers For a hotel that charge highest in Batam, please do some maintenance and change your mattress- its time

Montigo is one of my to-go resort in Batam, the distance is abit far away from the Batam ferry center and closer to nongsapura ferry center. I went from Batam center and took around 35mins of gojek ride to reach, which is quite acceptable distance away. (Tip: Go to Mega Mall lobby B to call for your gojek or grab to bring u there) The view is awesome as it's next to the beach, the customer service employees are friendly and helpful. I booked deluxe villa was booked and it is spacious with a private pool, and Netflix is available in the TV! wifi connection, aircon is strong too. Downside is outside of the room mosquitoes are aplenty, but mosquito repellent and insecticide is provided in the room for you to use. Try not to open your doors for too long to prevent them from coming into the room. Communication is by WhatsApp to the CS but sometimes they might miss out on your request and will need to repeat to remind them if it doesn't come. For example my bathrobe was collected for washing and they didn't give me any for replacement, had to text twice, but it's just a small hiccup. There are quite some food options in the resort itself and full activities, they are mostly payable on the spot by visa/mastercards or your room deposit, however do note that the price is not cheap, esp food restaurants. Do check out their massage wellness village too. Overall a nice and cosy stay, would recommend.

Spent a 4D3N stay here in the resort. Amazing place for my wife, baby & me as we had everything we needed here in the resort. The staff were very accommodating and kind with their excellent service. Special mention for Balqis, Irma, Fauziah & Yoga from Tadd's. The entire ecosystem functions very well here. The bugee would come & pick us to send us anywhere. The staff would then receive us at the restaurant or activity room. Housekeeping is also punctual & excellent at what they do. We had the in-villa dining & BBQ (highly recommended btw). All in all, we really enjoyed our stay & would recommend it to others thinking of a get-away-just-stay-in-the-resort-type-of-staycation here.

Nice Place and good service But less entertainment, no live music in the weekend and we should pay again for the activity in the resort.

Hotel needs to renovate its interior The beach near the Spa needs to be checked regularly Other things are good.

4x stay here, the villa is spacious and clean. The view is nice. It is very unfortunate that the 4th experience of the front office named "Angela" was very rude and spoke rudely. Not worthy of being a front office. Has no attitude. And the water is small + electricity is out. The buggy staff is kind and friendly.

The staff was very friendly and always willing to help. Food quality was quite good especially from Tigo Beach Club. Prices are higher than average for Batam

Very happy. Continued success montigo 🩷 hopefully there will be many new activities & discounts hehe.

The hotel staff is very friendly, the service is very satisfying, Montigo is the best.

Ace, the room leaks, the mattress makes noises, please check again

The staff was very friendly, the last day of the stay during heavy rain, the villa's electricity suddenly went out, it seemed like there was a short circuit and the bathroom was leaking, water came in very quickly in the bathroom. For a 5 star hotel class, it is very far below expectations for the property.

Staff were friendly and housekeeping was done daily even though we didn't ask for cleaning. They provide mineral water everyday and it was great as it kept us hydrated. ☺.

Very poor service from the front office crew.

Resort is good but disappointed at birthday preparation, disappointed with breakfast, no english style. How come at 15.15pm the room not even ready yet and no birtday decoration prepared yet.

Smooth and fast check in. Feeling great with nice room and seaview.

Had a pleasant stay. Wish they have special arrangement for anniversary such as room or complimentary slice. Nevertheless customer service is good! Polite, prompt and tries to cater to your needs. Water supply is cut off around 10am on check out day, wonder why.