Ali A.

Business

10,0

/10

Reviewed 7 day(s) ago

The hotel staff is very friendly and helpful.

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D***y

8,5

/10

Reviewed 2 week(s) ago

The staff are friendly, the service is fast.

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S***a

8,5

/10

Reviewed 2 week(s) ago

Hotel close to big mall

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Accommodation's Reply

05 Jun 2026

Dear Gentlemen/Ladies, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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d***i

Leisure

10,0

/10

Reviewed 2 week(s) ago

Located in the heart of Palembang city center, the Maxone Hotel offers very affordable rates for those on business trips. The friendly staff makes it hard for guests to leave.

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K***y

Leisure

10,0

/10

Reviewed 4 week(s) ago

The closest place to stay to PTC Mall. It's just a short walk to PTC.

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Accommodation's Reply

05 Jun 2026

Dear Mr./Ms. ke*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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m***y

Staycation

8,5

/10

Reviewed 4 week(s) ago

Check-in was easy, the facilities were great. Thank you.

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Accommodation's Reply

05 Jun 2026

Dear Mr./Ms ...

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s***i

Leisure

10,0

/10

Reviewed 4 week(s) ago

Have requested early check-in but it is not available.

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Accommodation's Reply

25 May 2026

Dear Mr./Ms./Ms./Mr ...

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Verified Traveler

10,0

/10

Reviewed 4 week(s) ago

The hotel atmosphere and the friendliness of the staff are good, this hotel is highly recommended. I like it and it happens to be in the city center too.

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Accommodation's Reply

20 May 2026

Dear Mr. G*t, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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D***i

8,4

/10

Reviewed 4 week(s) ago

The staff is friendly and polite, the hotel is clean and the atmosphere is peaceful.

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Accommodation's Reply

20 May 2026

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w***u

9,4

/10

Reviewed 5 week(s) ago

It's been very good and enjoyable

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Accommodation's Reply

20 May 2026

Dear Mr./Ms. w*u, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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K***y

Staycation

10,0

/10

Reviewed 5 week(s) ago

This is the umpteenth time I've stayed here. It's comfortable and the location is not far from the mall.

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Accommodation's Reply

20 May 2026

Dear Mr./Ms. ke*y, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about the quality of our service. We are very thankful that you continued to choose us as your accommodation during your stay in Palembang. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang

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K***y

Leisure

10,0

/10

Reviewed 5 week(s) ago

My choice when staying in Palembang, besides the good atmosphere and service, the location is also close to the PTC mall, just walking to the mall.

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Accommodation's Reply

20 May 2026

Dear Mr./Ms. ke*y, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about the quality of our service. We are very thankful that you chose our hotel during your stay in Palembang. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang

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bagus s.

Business

9,7

/10

Reviewed 6 week(s) ago

What can be expressed, not only through words, but only with comfort that proves, that something classy does not have to be expensive.

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Accommodation's Reply

13 May 2026

Dear Mr. Bagus, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review highlighting the quality of our service. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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D***a

Business

6,6

/10

Reviewed 6 week(s) ago

First time to Palembang, disappointed that Maxone Palembang is not clean, management please improve it.

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Accommodation's Reply

13 May 2026

Dear Mr./Ms. D*a, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel

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M***M

5,0

/10

Reviewed 7 week(s) ago

The staff were unfriendly, the room was dirty, not even swept, the sheets were dirty and sandy, and the floor was even worse.

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Accommodation's Reply

13 May 2026

Dear Mr./Ms. M*M, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our services and facilities during your stay. We sincerely hope to welcome you back on your next visit and will strive to provide you with even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang

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kasih c. d.

10,0

/10

Reviewed 7 week(s) ago

The hotel is nice, the room is comfortable too. It was my first time here, and thankfully, it wasn't disappointing. I'll be back.

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Accommodation's Reply

13 May 2026

Dear Ms./Mrs. Kasih C.D., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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mario a. h. p.

8,5

/10

Reviewed 8 week(s) ago

The nice building has been renovated and has a smart TV, only the bathroom door has not been renovated.

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Accommodation's Reply

13 May 2026

Dear Mr. Mario, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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T***a

Leisure

10,0

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, very satisfied.

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Accommodation's Reply

23 Apr 2026

Dear Ms./Mrs. T*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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N***a

8,5

/10

Reviewed 8 week(s) ago

Ok………………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

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Accommodation's Reply

23 Apr 2026

Dear Mr./Ms. N*a, Max One Hotel Palembang would like to inform you that we appreciate you staying with us and taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang

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N***R

8,5

/10

Reviewed 8 week(s) ago

Everything fits your budget and conditions

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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MaxOneHotels.com @ Vivo Palembang

Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang

8,2

8,1

7,9

8,4

8,1

Traveler Reviews MaxOneHotels.com @ Vivo Palembang