Overall Ratings & Reviews Hotel 88 Embong Kenongo (Kayoon) By WH

Everything was good. I always stay here and at other 88 hotels because it's cheap and nice. The water heater works very well.

I always stay here when visiting Surabaya because of its affordable prices, proximity to the city center and culinary scene, friendly service, and easy check-in and check-out. Plus, the breakfast is delicious; ordering it is a must if you stay here.

Keep developing, there should be no shortcomings

the location does not sell much from the location

To be honest, I booked this hotel because it was very close to my destination. The location was quite strategic, and for the price of around 300 rupiah with breakfast, I thought it was okay. However, I've never given a hotel a 1-star rating before. But this was quite a turn-off, and I've never encountered this in any other hotel. 1. I arrived at the hotel at 1:45 PM and wanted to check in. Because there were already a lot of people waiting at the front desk, it turned out my turn wasn't available until 2:00 PM, but the person in front of me was. But that was okay, since hotel check-in is usually at 2:00 PM, so I waited. When I checked in at 2:00 PM, I still had to wait. The hotel was busy, and there was only one receptionist, and she seemed overwhelmed by the situation. 2. When I finally checked in, I entered the room, which hadn't been cleaned at all by the previous guest. You can check the condition yourself in the attached photo. 3. This morning, I woke up to someone repairing my back room. It was so loud that my walls shook, and it lasted for quite a while, over 30 minutes. 4. Parking is limited, so we had help from valet parking. But again, there was only one attendant, so he was overwhelmed. It was a shame. Other than that, it's okay. Hopefully, this will be a consideration for future improvements. ☺️

Really budget friendly hotel for business trip. Deluxe King room offers big space and bed, all works like hot water, ac, lights, electric kettle, etc. Only TV don't have much channels but it's okay though because I rarely watch it anyway. Bed was comfy, food was okay, and staffs were very friendly and helpful. Hotel location is near to Plaza Surabaya and Tunjungan.

My favorite hotel every time I go to SBY because it's comfortable and the food is delicious.

The FO staff are very friendly and efficient.

Every time I go to Surabaya, I always stay here... The service is top-notch, and the food is delicious.... Alhamdulillah, it's truly a blessing to stay here 🤧🥰

The location is very strategic, close to everything. The staff is very helpful, and the rooms are clean.

A pleasant and comfortable hotel.

Good room, and nice food, friendly staff, thanks a lot Hotel 88 Embong Kenongo

overall, comfortable, not noisy with vehicle sounds from outside because it's not on the main road.. got a fairly spacious room but unfortunately got a room without windows, so it felt stuffy, for breakfast there are quite a lot of variations with a price of 50k it's really cheap. easy access to everywhere, highly recommended.

comfortable, clean, friendly staff, holidays feel fun with family

The service is friendly, close to the city and Gubeng Station. Can leave cold food if there is no refrigerator in the room.

Because check in was really late at night, so I didn't pay much attention to the hotel's surroundings. The room was clean even though it wasn't very spacious. The bathroom was clean, only the hot water was lacking.

varied breakfast menu, friendly staff, clean and comfortable, close to the city square

This is my 4th stay and never disappointed. Hopefully it will always be maintained. Oh yeah, if you want breakfast, it is recommended to have it in the morning, because it runs out quickly. 😁

Always satisfied with the service, don't forget to keep it up, okay...

Hotel reservations are paid at the hotel with a CC payment guarantee but upon arrival at the hotel, the information is that it has been cancelled, even though the consumer did not cancel. It is truly unprofessional, causing material losses.