Amazing location right in the middle of Canary Wharf with really spacious rooms

Perfect for what we needed

Check in smooth and friendly staff. Room was dusty in places. The windows let in a draft and more noise. Perhaps if you get better windows it would be less noisy Sofa bed really uncomfortable Good kitchen amenities For a child there is a lot of hazards like a glass table?!?!? Like why? The hotel has gone down hill. We stayed here as a couple in 2016 and it was amazing. We took our child this time and it's deteriorated quite a lot.

Lovely sized room and balcony on the premium studio. Good amount of kitchen equipment, could do with a few additional items for the combi microwave to cook certain things with ease. A few little things like netting in the window could be replaced as it was a little worn and grubby but rooms were clean, staff were lovely and fantastic location.

Everything you could possibly need for your stay

The room itself was nice and comfortable, with good amenities and a pleasant overall setup. However, cleanliness was a major issue during my stay. There was dust visible in multiple areas, which made the room feel poorly maintained and not properly cleaned before arrival. On a positive note, the staff were polite and friendly when approached. Unfortunately, despite informing them about the cleanliness concerns, no action was taken to resolve the issue, which was disappointing. Overall, while the room had potential, the lack of proper cleaning and follow-up from staff significantly affected the experience.

Love the view from the room. Staff very courteous and helpful. Room very clean; our room had a wall-mounted towel warmer, separate refrigerator and freezer; roomy sofa. Bedroom had door. Located in a nice, calmer part of London, just west of the tower of London, and well-situated to both the London tube and water taxi service. Really enjoyed this hotel.

Perfect

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Excellent

Perfect for our family, 3 children & 4 adults (booked two rooms). Ideal kitchen for stay in meals, grocery store 10 minute walk. Tube 10 minute walk and bus line 5 minutes walk. Nice view from balcony. 10 minutes away from Big Ben by Tube.

everything was in place. Excellent stay

We booked the place for a weekend away, and it was more than what we expected. The place was very clean, kitchen had everything that we needed. The view in the balcony was amazing. And the staff were very welcoming.

10 out 10. Pleasant staff all around!. Beautiful accommodation. Perfect location. Well Stocked. Everything works from tv to kettle etc! Seamless check in. The morning check out staff and evening check in staff were male and they were so pleasant to us girls. We really really Loved it here and enjoyed ourselves for our night out stay in London! I will Be back! Thank you

The apartment and the rooms were all well looked after. Clean, tidy with good amenities. I gave it 4 star due to the windows, yes, the windows. Even though the windows were closed, we could hear everything, just as if they were open. If they sort this out, 5 star all the way.

Excellent studio. We booked a premier room, and the place should be five stars. Everything is high quality, from washing machines to coffee machines. Very luxurious,better than my last place, which cost £2000 a night.

Very lovely hotel

Great rooms in a great location

I took my son to the Minecraft experience we stayed here and had such a lovely stay. Easy short walk to the tube station so easy access to the rest of London. Really lovely lady on reception who helped us with this. Quiet place with the stunning buildings made it a wonderful stay, I'll definitely look to stay here again when visiting London. Room was beautifully clean, modern and a comfy bed.

Helpful staff, lovely sized clean room with everything we needed. Would definitely stay again and recommend!