Spotless rooms, absolutely amazing staff

The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back

Everything was perfect 😊

A very professionally run Onsen Hotel. Staff are very professional and accommodating. Rooms are spacious and clean. Onsen well maintained and hot.

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The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended!

Everyone was friendly. Very convenient. Good people

A little hard to get there but once there is a very nice place to stay

It's an old hotel. But it makes up for it with it's charm. Great breakfast buffet

Wonderful ryokan experience! The room and building were great; the staff polite, helpful, and cheerful. The full-course dinners were spectacular. The bath houses were the best part- incredibly spacious, with soaps provided.

All five star. Free shuttle bus running between the train station and hotel. Breakfast included was amazing. Plate painting is something memorable. Highly recommended for those who want an authentic onsen exiting Japan.

Excellent service from the staff, very polite and cheerful.

服務人員非常有和善，環境優良，陶盤DIY好玩，露天溫泉有雪。

Excellent facility and service. It is an older facility, though still clean and well maintained. Dining halls are huge and there are bar, gift shops and a pottery workshop to keep you occupied. The onsen isn't too fancy, but it is expected at this price. The dinner was much better than I had expected, huge variety and great quality. Comparable to US$200+ per person resorts. Staff was friendly and surprisingly fluent in English (even compared to Tokyo) and genuinely wanted to help you out - they drove me to the station for free when I asked them to call a taxi.

スタッフの気配りがとても良かったので、気持ち良く過ごすことができました。

ウオシュレット故障を除けば客室設備には問題はなく、非常に良かった。スタッフの対応も非常に良い。夕食もおいしかったが朝食は少し残念。おんせんは

よかて

笑顔いっぱいのスタッフの皆さんでした。 夕食の部屋担当の方は、いつも笑顔で一品毎に季節や地元のお話も交えながら丁寧に説明してくださり、山形の料理を美味しくいただきました。 どれもおいしかったですが、新米は特においしかったです。 もっと早く知ってたら、シャンプーバイキングやってみたかった…

リピートして、今回も宿泊しましたが 温泉、お料理、おもてなし どれをとっても満点💯です👏

とても快適に過ごせました。