The Shanhaitian Resort Sanya, Autograph Collection

Explore The Shanhaitian Resort Sanya, Autograph Collection
9,6
Exceptional
From 75 reviews
Cleanliness

9,6

Room Comfort

9,8

Service and Facilites

9,4

Traveler Reviews The Shanhaitian Resort Sanya, Autograph Collection

Number of reviews per page
20
40
Top reviews
Isaac
6,0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel .
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Tim
10,0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Very nice modern hotel, can find any faults but I wouldn’t expect any for the price they charge. Sometimes the English language skill was a problem but was able to find a way round this.
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Check in/check out was amazing - the staff were efficient, friendly and helpful. The room was spacious and we had a fabulous view of the ocean. The pools were clean and looked just like the photos. The Chinese restaurant was our favourite during our whole Sanya trip. The food was so flavourful and fresh.
David
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Leisure
8,0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Beautifully designed hotel in a quiet spot at the end of Dadonghai Bay.
Heather
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

The hotel was beautiful and clean. The staff was friendly and helpful. The food in the local restaurant was great with many western and Chinese options. The hotel was close to the local because and many places to eat. The hotel property was spacious and beautiful. They had three pools that were beautiful and clean.
Verified traveler
10,0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

This resort was absolutely beautiful and deserves the 5 star rating. Though most employees spoke Mandarin only, I was able to get by. The amenities were great as well as the food and services. My room smelled a bit like smoke - that was my only complaint as the concierge did not ask me whether I preferred a non-smoking room or a smoking room. The views were amazing from my 18th floor room of the JW Mariott hotel across the way and the ocean to the left of Dadonghai. The actual beach was just a five minute walk from the hotel and water sports were plenty on that beach.
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Anne
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Leisure Family
8,0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The room and bathroom was nice. The ocean view we paid for was not that great, could have been due to us being put in a corner room farthest from the ocean, I believe they should advertise it as a 'partial ocean view' instead. Food was fine. Not that many choices, it was difficult communicating with room service as they only speak chinese.
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Maria
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Leisure with Friends
10,0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

The air con is not cold enough and maybe the room too big and outside too hot.
Verified traveler
10,0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Room and services were excellent. The shower room had a big rain shower head, the flow of the water was fine and the pressure was great. Everything was perfect. The only minus point, if you are staying for more than 2 nights and having breakfast there, it may be bored and no much changes to the food.
Verified traveler
10,0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Excellent hotel. Very good service. Hotel staff are outstanding.
Norma
10,0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

The hotel is a bit secluded but it is good since the property is quiet. The rooms are very clean and beautiful. I was pretty pleased about the property everything is really beautiful and well keep. The food is also delicious. A bit expensive but i really loved it. The food the buffet is average but the have some western options which are OK. The bad: Unless you speak Chinese you are pretty much out of luck. The staff English is almost non-existent. The check in was slow, money exchange was slow too. Three people at the counter all of them busy with the same guest. Ordering room service is also a hassle. I would say it is not an English friendly property. Worth to mention that they have Russian speaking staff so maybe this property is good for Russian speaking people too. PS. Always book the rooms facing the sea. The view is totally worth it. Room 716 has an amazing view.
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Verified traveler
10,0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

Great (new) hotel, fantastic service from the staff. Even with language issues they really try hard...and always smiling! Really nice rooms, awesome view to the sea, 4(!) swimming pools, good restaurants with nice breakfast buffet. Would come back! PS. Only drawback is extremely slow WIFI! Not good enough.
Jennifer D
10,0
/10
Reviewed 434 week(s) ago

Hotels.com verified review

Nice hotel and staffs are very friendly. The view is fantastic. Love it. Will definitely come back next time
Michael
10,0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

If you enjoy new and cutting edge design, this is the place to stay. Food to out of this world for selection and presentation. A must stay. I cant wait to go back.
chieh
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

希望多一點結合與海搭接的活動,比如遊艇出海,潛水,水上活動,可以直接從飯店訂購,一條龍的服務
Tsuyoshi
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Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

季節がとてもよく、ルーフトッププールは大人がくつろぐにはとても良いロケーションですごく気に入り、滞在中のほとんどをプールで過ごしていました。
Siu Hung Stella
8,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

有免費車去鹿回頭、大東海灘和免稅城。如唔去,酒店亦都有多個泳池游水同埋有緩跑徑跑步,或者喺個酒店裏面望住個海灘Hea都可以,裏便啲餐廳啲食物質素都唔差,如果去第一海鮮市場,call車方便都係10分鐘之內,下次都會入住。
Sandra Valentina
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excelente ubicación. Preciosa vista. Amplio balcon Diferentes restaurants con e Variadas especialidsdes. The Reference increíble! Un hotel para volver
Sandra Valentina
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beatiful location. Very nice view. Most of the staff was very nice. Eventhough most of them didn't speak english, they were carrying the device to translate. Good food. Just inform properly about amount of spicy. Very good breakfast, several options. Western and asian style.
ka fu eva
6,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Ok
Number of reviews per page
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