Overall Ratings & Reviews Motel 6 Troutville, VA

Staff is amazing

Good for one night stop

Quick overnight trip to attend a graduation.

The lady at check-in was friendly. The room was clean, bedding was clean and bug-free. The bed wasn't super comfortable, and the a/c didn't fully cool the room (my wife was happy, I was sweating). For the price though, you can't beat it.

Just needs to be renovated a bit.

Everything was great as always except the room we got the internet kept on cutting off and on. I went up to front and asked if there was anything they could do because i do work from my laptop and i couldnt get any work done because of this. I was a bit mad but i didnt keep bothering them in office about it.

Everything was as expected.

Great location

A good value for the money, second year we stayed here on our 2 day trip north. Pros: courteous staff, ac/heat worked fine, clean room. Cons: no restroom in lobby, huge potholes in street still unrepaired from last year, no shampoo just soap.

HORRIBLE! It was not safe. Disgusting condition. You could hear the highway all day every day. We asked for room cleaning and NEVER got it in 4 nights stay. They gave us 2 towels, 1 handtowel, and 1 washcloth for 3 people. DO NOT STAY HERE!

they dropped me in a room with a dirty bed sheet and a dirty pillow Case. the Motel itself is not bad, but the staff is unclean.

The room was clean and amenities were as expected for a cheap motel but the odor of stale cigarette smoke permeated everything in my non-smoking room.

I work in sales and I'm in this area every other week. It just so happened that Metallica was playing a concert the evening that I usually would have stayed. Every hotel that I usually stay in was booked, and this was the last available room in this motel 6. I placed the order was billed, and received my confirmation number and itinerary. So naturally I assumed that was that, I was good. When I finally got to the hotel, it was around 12:30 in the morning and I was told that my booking was canceled. It was like pulling teeth trying to get a hold of somebody who could help me through Expedia. Ultimately none of them were able to help me since it was past midnight they couldn't book a room for the previous day, so I was on my own. They offered to refund me the cost of the room, or if I was able to find another room, they would reimburse me. Once again, that took a lot of effort and speaking to four different Representatives until something happened. I stayed in a really run down hotel for double the money that I paid for this room and only ended up having the room for about 5 hours. They told me that my order should have never processed and that the room had already been booked, even though it was available on their site and on Expedia site

The staff were pleasant. Room was pretty clean. The shower and tub could use some updating, very very slow drain took 30 minutes for water to drain out of tub after shower.

Very nice folks working at the place. If you reserve a room get it away from the construction workers living there. They were no loud every morning around 5:00 it will wake you up. It’s very convenient to the interstate and if you need to lay your head down for the night it may be ok but bring your own pillow and bed sheets and keep socks on at all times to be safe. Also a dirty wash rag was left behind on the shower rob and cigarette burns were on the covers. I’m not trying to be mean or anything but I feel I need to be truthful on this for everyone wanting to stay here. I never leave a review less than 5 stars but I just can’t for this place. Hope I don’t sound mean or anything I just need to tell the truth.

Safe location

I would say if you’re looking for a bug free, nice staff and convenient area to stay in and reasonably priced motel then stay here

Expedia shouldn’t even carry this listing. Reminds me of a place you rent by the hour for a hot date and a quickie . No breakfast, floor feels like your going to fall through. Towels are like shop rags. Tub looks like it has a bullet hole in it. Parking lot entrance has craters like the moon. Can’t adjust hot & cold in the shower. Two little slivers of soap no extra amenities. Restaurant choices suck. Place next door so small had no seating. Had to drive 20 to find some place decent. Not what I was looking at in the listing. I slept with one eye open waiting for Tom Homan to bust the door down with ICE.

The front desk clerk was unfriendly. The room was unclean and in need of some repairs.

The rooms had everything we needed, beds, showers, refrigerators, microwaves, TVs, and they were clean.