Overall Ratings & Reviews Metropole Hotel and Spa

We enjoyed a lovely time at the Metropole hotel in Llandrindod Wells. Our room was quiet, clean and spacious. Staff were helpful and friendly. We had a swim in the Spa pool which was a wonderful experience. We ate in the Brasserie and enjoyed delicious food and service. Breakfast was also delicious and had a good selection of hot and cold food. I would definitely recommend a stay.

Loved our stay, food was excellent, bed very comfortable and the pool and spa facilities were excellent

It was ok nothing special but for the price I paid £180 per night. There was little in the room. I would have liked bottles of water at the very least but we had to buy these from the bar when these are usally in the room. Decor is very dated. Food was amazing tho and well priced

Very pleasant and comfortable stay. This is a classic style hotel, not super modern. We paid a bit extra for a large room overlooking the park which felt quite luxurious. Lovely pool and spa facilities and friendly helpful staff.

This property was probably at its peak 100 years ago. Room furniture was old and shabby. Mattress was hard and lumpy. The food and brasserie staff were lovely.

The property was gorgeous, really well decorated and the spa was lovely. Staff all really good.

Very dated

Tired out dated room Shower stuck on boiling hot Window unsafe Very clean

Perfect for a motorbike trip, the spa helps with aches and pains after a long ride. Food is excellent and staff all friendly

Lovely Victorian hotel in great location with a steep history. Unfortunately the hotel seems to be in a time warp and not in touch with modern day competition with regards to room quality tv, bed, furnishings. The dining options were extremely close windowed and not flexible. Breakfast was really poor quality with limited choice with many expected food items not bailable or offered. It seemed to be more in line with a seaside bed and breakfast offering rather than what appeared to be a 4 star hotel. We don't regret staying at The Metropole. Just that we were a little disappointed

Beautiful hotel with charm and elegance. Staff are friendly and very helpful, cannot wait till the next time to book

Great properly midway to SouthWales from Yorkshire for us. The two ladies at reception were both friendly and helpful. We appreciate having room service dinner in our room as we had two young kids and all presenting very well. Greta family rooms

Only used it as a stop over so didnt get chance to use facilities of spa etc. Breakfast was ok

Only thing was my sons mattress was so uncomfortable you could feel all the springs, luckily I only had I child in the family room so used the duvet of the other bunk to make it a little more comfortable! Adults bed were fine tho

An historic building. Large hotel which is is pretty well maintained. Staff were all great and really pleasant. Very surprised how good the food was. We had 3 course menu in what was a busy restaurant. Food arrived quickly and was excellent. Room was large with a comfortable bed. Overall an excellent weekend and yes I would go back.

Limited lift capacity. some rooms only reached by a combination of lift and stairs. Dated decor. Reception and restaurant staff very pleasant. Good central location.

We really really enjoyed our stay at the Metropole. Our two young daughters absolutely loved the pool and made the most of it by going three times in less than 24 hours! It's a huge old place, hard to imagine someone has recently taken it over from the family who had owned it for years, as it needs quite a bit of TLC, but we were happy. On the downside, we had to wait quite a while to check in as the reception was deserted when we arrived, the mattresses on the kids' bunkbeds were very uncomfortable with springs poking through - even our 7 year old noticed this. Plenty of upsides though, the free breakfast was welcomed by us all and the staff were friendly and helpful.

We had a lovely 1 night stay. Our family room was excellent. From checking in to checking out, every member of staff was friendly and helpful. Lovely atmosphere. Lovely swim in the pool. Lovely food in the brasserie and for breakfast. Would highly recommend - excellent value.

Pretty good overall, issue was there is building works which spoilt the whole reason for staying. Would not have booked if we knew about the works, perhaps some interaction with hotels.com wouldn’t go a miss

A typical British "4 star" hotel (which would be 2 star elsewhere in the world). Nothing too bad, just not worth the pricetag and extremely dated.