8,2
Very Good
From 151 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,1

Location

8,4

Service and Facilites

8,3

People often mention about Hotel Astra Novilia
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Distance to City Center (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Hotel Astra Novilia

Number of reviews per page
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40
Customer reviews
Y***s
icon-Medical
Medical
icon-origin-TRAVELOKA
5,4
/10
Reviewed 10 week(s) ago
Price and condition do not match, hotel needs to improve all items.
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Halimah P.
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9,1
/10
Reviewed 125 week(s) ago
The receptionist, the bellboy, and the security were all helpful and friendly. I came to the hotel earlier before the check-in time because I have something else 's important to do in town, and they let me check in right away. That was so much helpful.
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Hari Y.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 147 week(s) ago
The place is comfortable and clean. The price is affordable, the location is strategic, near places to eat. Recommended.
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1 people find it helpful
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citra r. m.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 160 week(s) ago
Hotelnya bersih, nyaman, dekat dari kuliner, mall & semua karyawannya baik-baik sopan. Paling suka nginap di sini dan tentu ya murah.
3 people find it helpful
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Yulius R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 162 week(s) ago
Happy with the hotel. In accordance with the price, especially if I can position there is a window for 5 days. Pretty fun.
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2 people find it helpful
olvin
icon-origin-TRAVELOKA
6,6
/10
Reviewed 167 week(s) ago
The staff is very friendly, only I got a room where the electricity mcb had a problem so the lights in the room went out 2 times, it was really anticipated that it would go out again in the end I didn't turn on the tv, towels, sheets and blankets looked old and there were stains, but overall it's okay if you just sleep. Maybe the homestay rate is like that, for the price, there are still many other hotels with approximately the same price but somewhat better.
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5 people find it helpful
Mustaina
icon-origin-TRAVELOKA
5,4
/10
Reviewed 185 week(s) ago
My friend from afar came to visit because of heavy rain, so he stopped because I was at this hotel, from the beginning of check-in I was not told the limit of visits because I thought it was the same as other hotels! Suddenly the hotel said my friend had to go home until 12 o'clock but at that time it was raining heavily and my friend was using a motorbike, with a bad feeling my friend came home in the rain, before this rule didn't exist, it was even quieter this is enforced, especially when checking in on new year's day when there is no policy from the hotel, for the last time I checked in at this hotel. Thank you.
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1 people find it helpful
Accommodation's Reply
26 Jan 2022
It was the middle of New Year's Eve and there were 8 guests and friends, sorry we avoided it and took care of the comfort of other guests.
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BRIAN R. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 185 week(s) ago
Clean, cold ac, clean sheets and pillows. Spacious standard room 👍. Recommended .
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2 people find it helpful
Sitti g.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 198 week(s) ago
The place is clean, quiet and access anywhere is easy.
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2 people find it helpful
Yanti Yanti
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 279 week(s) ago
Clean, friendly employees and urban areas.
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1 people find it helpful
Lies M. S.
icon-Family
Family
icon-origin-TRAVELOKA
6,5
/10
Reviewed 292 week(s) ago
The room was not cleaned during the three days we stayed there. The reason is because it does not have a double key. Mineral water is also not given if we don't ask for it. For a fairly large room and the surrounding area is clean. thanks.
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1 people find it helpful
rudy m.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 292 week(s) ago
Clean neat. comfortable stay there.
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2 people find it helpful
Ari H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9,7
/10
Reviewed 293 week(s) ago
The location is close to the main road, the hotel atmosphere is quiet, suitable for a break, the price is according to the room.
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Nur A.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 302 week(s) ago
The hotel is very comfortable the rooms are also spacious only the AC is not cold enough.
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Munif
icon-origin-TRAVELOKA
9,4
/10
Reviewed 302 week(s) ago
Very pleasant, clean and comfortable rooms, fragrant, only WiFi could not work.
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2 people find it helpful
Munif
icon-origin-TRAVELOKA
9,4
/10
Reviewed 303 week(s) ago
Complete facilities, clean and fragrant rooms, right when you enter the lobby, it is very fragrant, of all the hotels that I enter the most best in novilia astra, only the WiFi cannot be used, cool is the point.
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2 people find it helpful
Monica a.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 303 week(s) ago
Clean and neat, comfortable and quiet.
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Arini S. L.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 304 week(s) ago
The rooms are clean and neat, comfortable.
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Andi B.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 313 week(s) ago
Clean, good service and strategic location.
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yapto p. m.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9,7
/10
Reviewed 313 week(s) ago
very satisfying service ... rooms are also clean ... thank you 🖐 recommended
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