Overall Ratings & Reviews LxWay Apartments Santa Marta

So the hotel and neighborhood are great. Good experience.

The place was beautiful and clean! Extremely clean, from the floor down to the dishes and utensils! Pros: good location, close to the airport, beautiful space, amazing amenities, free welcome wine, very safe, very comfortable bed, smartly designed space and easy and friendly check in. Cons: the company stopped responding to my emails on Expedia so there were some challenges with checking in. Just make sure you call them ahead before arriving so they are there for your check in. Super friendly check in though! We had a huge problem with the smell in the washroom but did not inform the company about it since there’s probably nothing they could do about it. In hindsight, maybe we should have! The smell in the washroom was unbearable by the end of our 5 day trip. The washroom was clean and modern, not sure why it was so smelly. If you find the washroom smelly during check in, make sure you inform the company because it will only get worse from there. We really did enjoy our time at the apartment. I highly recommend it despite the cons. Also, the stairs are very steep, it’s not suitable for someone with a walking disability.

Très bruillant tard la nuit et le jour L'appartement est en haut d'un restaurant qui ferme tard et fait beaucoup de bruits. À notre arrivée, nous avons attendu 2h avant qu'on vienne ouvrir la porte. Le numéro de téléphone inscrit dans la fiche de expedia n'était pas bon. Personne nous rappelait et personne ne répondait au message texte. Après 9h de vol d"avion très difficile. Bien placé pour aller en marchant à la majorité des attraits touristique. Quand nous avons eu des problèmes, ex. l'eau du bassin eau chaude coulait sur plancher de cuisine, ils sont venus rapidement règler le problème. Je ne recommanderait pas cet appartement pour l'ensemble des choses mentionnés plus haut. Je donne note de 2 et demi

Net appartement, schoon en alles wat je nodig hebt zit erbij. Locatie is ook dicht bij de metro die overal heen gaat.