Overall Ratings & Reviews Yutorelo-an Annex

Unique experience in traditional Japanese ryokan. Area very quiet with few options for dinner, cable car to hotel stops early evening so a steep walk to hotel is required after dinner

Quick check in process.

There is no staff on site after 7:00pm so it can become a party hotel. The rooms are large with lots of space for 6. Good views from the balcony.

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The property has a great location close to the train and town; however, the staff is not the most helpful when you are looking for advice or suggestions.

We enjoyed sleeping on the floor traditional Japanese style. The funicular is great to get up very steep hill. There is a kitchenette with microwave but there is no cutlery or plates. There is no breakfast or dinner available.

The overall stay was pleasant. You may not want to check out late when you plan to stay at this hotel as the cable car stop running at 7 pm or you might end up dragging your luggage up the hill just like we did. The hotel is very close to the zousan station, which is only two stops away. They have a complimentary shuttle from Gora station to the hotel and back.

Overall good stay, very well located near Naka-Gora cable car station. If you loose last car at 19:00 from Gora you will have to walk a climb path to arrive the hotel. Also no restaurant available at night or very feel up to 18:00pm, so be prepared to buy some food at combinis. Very nice and clean room with kitchen and some appliances but no cutlery.

Overall, a nice place. Room is spacious and has a microwave, fridge and washing basin. Limited channels and mostly Japanese channels. Plenty of japanese mattress to setup for the sleeping area. About a 15min downhill walk to the train station where most amenities are as they seems to be only 1x convenience store between stay and station. On a very steep hill, might be inconvenient for heavy luggage or travellers with walking difficulty.

The hotel was very well located and easy to find, although once funicular railway stops at 7pm, then the walk up to the hotel from Gora station is a bit tiring. The staff were exceptionally helpful and friendly. The room was very spacious and had a lovely view form the balcony and excellent facilities (kitchen and dining area and toilet/bathroom). Extras such as yukata provided for use. Coin-operated washing machine and tumble dryer available in hotel. Only two negatives - access to room was along a passageway open to the air and the hot spring bath was small (although very quiet, so not a big issue). Open passageway was only an issue because we were there during Japans rains (worst flooding in 30 years).

The lack of customer service was very disappointing. When we checked in, we had a problem because our son is 16 years old and she said children are 12 and under. She had to talk to the manager and made us wait for over 5 minutes. We indicated our son was 16 on Expedia. I asked for a brochure of things to do in the area, and she said, "Id be happy to help you in a half an hour when I finish checking in the Japanese guests." It was hard to find the hotel. The transportation was lacking. The shuttle only goes to Gora station twice a day, and that's only when you are departing. We had to walk up a really long, steep hill to get to the hotel from the station. Our room smelled awful and the hotel looked old and run down. The kitchen didn't have any utensils or cooking instruments. We did call, and they brought us up some. There are only futons which weren't super comfortable. We told the lady who checked us in that we didn't need our room cleaned, but we did want new towels. When we arrived back to the hotel in the evening, our towels were hanging on our door handle in a bag. The stores and restaurants were a bit of a walk and the hills are very steep. When we checked out, the lady at the desk didn't even thank us for our stay. We felt very unwelcomed.

Not far from a rope way station. They provide Yukata size of your choice and I love their ice cream stick, milk flavor

The cable car to the hotel stop operation at 7 p.m, so we need to go back to hotel before 7 p.m. There is no restaurant in the hotel, so we have either pack food or take dinner earlier outside. It is good to know all these before check in to the hotel so that you won't be upset later. Anyhow it is a nice hotel and good experience.

Spacious room with good amenities and kitchen equipments to cook your own food upon requests to the reception before your arrival!

Spacious room comes with onsen which a truly relaxing place for vacation. Located at a good location which is just next to Naka-Gora station has saved us a lot of energy to walk in mountain slope with our luggage.

部屋も広くて綺麗で良かったです。 ベランダの窓ガラスを開ける時、大きく擦れる音がするのが気になりました。

急な検索で安価優先だけど夕飯は駅近くでと思い着いたが周りは食事する店が無い軽く軽食してチェックイン部屋は広すぎて暖房が今一度温泉はぬるま湯です!部屋風呂で暖まる今度は検索は慎重に口コミは参考にします。

突然の宿泊でしたがとても快適でした。

よかったです

キッチン付きのため、連泊や長期滞在には良い。 本館の風呂利用可なのも〇。 だが、静けさやスタッフとの接触が少ない場所をわざわざ選んで行ったのに、一部屋に6人まで宿泊可能なためか、隣室の学生であろう若者グループが夜遅くまで酒盛りをしていてうるさかったのが大変残念。