Small room, friendly staff

Small room, small bed and not uniform bumps and indentations- bed accessible from one side of the bed only — had to disturb parter when needing to use the restroom. Excellent location, access to transportation, shopping and dinning.

Excellently appointed room making surprisingly good use of a small space. So well designed that it felt reasonably roomy, not cramped at all. The staff were so kind and either naturally excellent in their crafts or had attended may customer service courses. A wonderful stay.

Room was excellent and the staff were brilliant. Great value for such a central location.

Location was perfect for sightseeing and shows in the West End. Did not realize the rooms are quite small, okay for a shorter stay. The bathroom is all glass so the door is never fully shut, which was a little uncomfortable.

Great location in central London. No frills but did the job

My stay was purely for work for one night I did t have breakfast

Enjoyed my stay very much and loved the location.

Great

Decent hotel

Friendly staff, great location, confined space, good coffee,

The staff were amazing at this hotel and great location

Clean well situated

Great location; very close to transit, restaurants, and tourist destinations. The rooms are small, but comfortable. Breakfast was good.

They did good job and accommodating room change.

Central location for work

Clean facilities, lovely staff, and delicious fruit salad!

Great basic accommodation. Clean room and public areas. Good basic meals offered. Good location. Good value.

Staff was very welcoming

Hotel room was clean. They provide every other day room service. It is a good option for the price and the area (right in the middle of London’s West End). Rooms are very small, just enough for a bed and a bathroom. Bed was firm but comfortable. Linings were adequate. As many other reviewers have said: there’s no privacy if you want to go or for taking a shower, the bathroom is frosted glass walls.