Overall Ratings & Reviews Wilderness Hotel Muotka & Igloos

Overall nice stay! Buffet was delicious and probably the best buffet I have ever had. Rooms were very nice, especially if you’re lucky enough to have a sauna in your cabin. $40 credit for VIP membership didn’t do much. It was for public sauna or snow shoe rental only.

Answered all expectations. Activities well organized with amazing experiences. I recommend the log cabin with sauna for unforgettable times.

The property was nice and the staff was helpful however the language was a barrier can sometimes be a slight barrier but nevertheless the staff was very kind. The location is beautiful and very serene. The food is a real high point-we had a half board and both the breakfast and dinner were wonderful!! Really loved the food The only downside was that We were also told all the amenities were in our room for example cutlery and basics like shower gel however that was not the case for our room. Even the activities that we booked, we had to remind the team. Transportation to this hotel is a bit tricky in the winter, especially if you’re travelling by bus. We also had booked a private transfer to the airport however to our surprise when we got to the cab it was a minivan shared between 8-10 other people. Rest it was a great trip!

Amazing stay, we loved every minute. Food was so tasty and the staff were very helpful. We packed in as many activities as possible - Frank was great and super knowledgeable about the area.

Absolutely amazing experience, all-around. The lodging, the food, the activities, the staff, the views, etc.

Really lovely place to stay, out in the wilds. There are lots of activities arranged by the hotel (at a price!) so you really don't have to go anywhere else. The hotel is beautifully decorated inside with a permanent Christmas theme (maybe not in the summer months?) The kitchen and dining room staff were excellent - so friendly, efficient, cheerful and helpful. My one criticism is that the reception staff did not help us take our luggage to our cabin and gave us poor directions as to how to find it in the snow and the cold and with the sun almost down. We had to drag heavy sledges full of suitcases ourselves and weren't sure exactly where to go. Paying so much per night for our stay, I would have expected our bags to have been taken for us. Also, our cabins were almost the furthest away possible from the main hotel building and, as a slightly older guest with some health issues (I can't walk very quickly and have some breathing issues), I would have preferred to be a bit nearer. I shall know to ask for a cabin nearer to reception next time, though the hotel says they can't guarantee a particular cabin when requests are sent beforehand. On that, the pre-stay help was also very good. The activities coordinators answered my many questions very patiently. My final comment is the activities are expensive compared to other providers in the area, but the guys who lead them are exceptional, particularly Pablo and Sara on the snowmobile reindeer farm trip.

I love everything about it! Staff were very friendly and accommodating. Got own sauna in our igloo cabin. It was just perfect coz aurora came out when we were there. Food was good We availed the half board and it was convenient so you don't need to go out.

Probably the best hotel / resort I've ever stayed in. We splurged for the Igloo and saw the Northern lights through the glass ceiling on our second night. Food was outstanding, especially considering it was a buffet, but you'd never know it. Staff were all incredible, super friendly, helpful and just some of the kindest people I've met. Will absolutely be back!

Beautiful place to see the auroras. Igloos were clean but could use some design changes when accomodating 2 singles. Two luggage stands would be nice, instead of 1 and hooks to hang coats would have been great. We used our tripods. We noticed some igloos had hooks inside the door but ours didn't. It took us a couple days to figure out how to organize comfortably (two single females traveling together). Staff was very friendly, except for my last day with housekeeping. They made up my room for the next guest while I was at breakfast and when I came back they were still there. She was confrontational about me reporting a missing item and wouldn't leave the room as it was already cleaned but I had paid for the room until 11am. I told her to leave and she was not happy. My missing item had been returned and I was not unhappy with the service but I was unhappy with the confrontation on the day I was leaving. Overall the food was wonderful, the lodge staff were helpful and friendly, the guides were amazing, and the activities were unforgetable.

Beautiful hotel in a stunning location. If you want an escape from daily life this is perfect for you.

Wilderness Hotel Muotka was amazing! We stayed in Aurora cabin 304 for 4 spectacular nights. The hotel is clean, efficient and the staff is great! Seeing the northern lights from bed is something we’ll never forget! If you’re considering a trip to Lapland, this is where you should stay!

First and foremost, staff’s attention to detail and promptness to accommodate my requests; amazing aurora cabin, delicious food and activities tailored for unforgettable experiences.

The people were fantastic!

We had an amazing stay. The hotel provides cold weather clothing free of charge to use during your stay which is very helpful (boots, gloves, snowsuit, helmet, etc.) There is free WIFI, but only available in the lodge. Our only feedback was that it was very difficult to manage the temp in our cabin and we got very hot. There are no additional bedding items in the room, only a heavy comforter and a small blanket. Overall we had an amazing stay and got to see the Northern Lights twice despite some cloudy days. Thanks to the lovely staff who were so friendly and went out of their way to accommodate any request!

Friendly staff and beautiful surroundings .

We loved our stay at the Wilderness Muotka. The staff was very friendly, the food was incredible and the glass igloos were exactly everything we hoped for.

The resort is nice, the rooms in the hotel part are average

Fantastic peaceful stay in nature. No restaurants or bar life close by and alot of beautiful nature. The hotel supplies a lot of nice activities to do. Snowmobile, skiing, walking.

Upea hotelli luonnon keskellä. Saunallinen huone lunasti kaikki lupaukset. Mahtava henkilökunta!

Amazing property with great staff! :)