Overall Ratings & Reviews Holiday Inn & Suites HOUSTON WEST - KATY MILLS by IHG, an IHG Hotel

It was great

This was our second time staying at this location and I must say, it didn’t disappoint what so ever. The staff was very friendly and eager to assist.

very comfortable and welcoming and will be visiting again

Friendliness staff, best beds and pillows, willl defnitly stay here again

Loved it here.

Clean, updated & very comfortable. Only issue: bedside lights not working.

Helpful staff!

Very convenient

Excellent hotel in a very safe environment. Well lot parking lot and modern rooms. No complaints 10 all the way around.

This hotel was very nice and staff was great. Only problem we had was understanding the electrical plugs in the room. There is a master light switch by the door that apparsntly controls all the plugs in the room that no one mentioned.

Staff very friendly. Facility extremely well maintained.

Clean rooms and friendly staff.

Definitely staying again

Very clean, friendly staff and awesome location

Good

Clean property, quiet room, and staff was excellent! Would definitely stay again!

Fine

Lobby is nice & bright, staff is welcoming & made good recommendations for restaurants in the area. The room was big, comfortable & nicely decorated.

Tesla charger

Cliff was a breath of fresh air after days of travel and delivered his expert service with a smile and answered all of the questions I had. Cliff delivered a top-notch experience.