Nice place. The woman at the front desk was super nice and I really appreciated the ability to leave bags before check-in time & take advantage of the facilities. The location is good, a 5 minute walk to plenty of restaurants and the dock. The workout room and restaurants at the resort exceeded our expectations. Would definitely recommend and stay at again!

Front desk personnel were very nice and helpful but housekeeping was not great about replenishing items in the room as we used them. Coffee bar items were not replaced, tissues and bathroom items also not replaced.

Was a very good stay even though we messed up the last date they still let us back in the organise our stuff

We stayed in suite room premier but the toilet was so hard to flush

We stayed for a week. We had amazing time. Loved every moment of the holiday. If I wish to critical some information between members of staff is a different advice given then others. Had this a few times. So the communication can be quite tricky.

The hotel room and the hotel itself was very clean. Very welcoming staff and great area in terms of restaurants and shops. I would definitely return!

Fantastic stay in Sunny’s suite, superb room and view to match. Exceptional and friendly staff throughout the hotel. Will definitely return.

Beach club and rooftop pool excellent. Truly enjoyed the harbor cruise as well. Overall excellent experience

The hotel is very nice but upgraded rooms for example a superior from a standard there is not much difference. It’s also a shame that the beach location shuts at 6pm and you have to book to use the rooftop and indoor pool. Other than that a modest stay.

Nice hotel. Rooms nice but not very peaceful as quite loud area. Was ok for us but work outside means the peace promised is not there.

I would not consider this a 4 Star hotel as described. Although the front desk service was generally good, except for one occasion, and the beach club and pool were good, the quality and cleanliness of the rooms was not really good enough. We had booked a Superior room, but this was equivalent to a 3 Star Premier Inn in the UK. In addition we had to be moved twice due to noise from the reception area and noise from the collection of laundry outside our bedroom window very early in the morning (05:30). One of the rooms had nails protruding from the architrave and the fridge did not work and had to be replaced, and in another the drainage channel to the shower had collapsed. The cleaning of the rooms was also not great, with marks on doors when we arrived not being cleaned for the whole of the stay in each room. In addition cups were left unwashed on a couple of occasions and complementary water and tea not topped up on a couple of occasions.

From the moment we booked, the hotel was in touch, making sure they had everything they needed for our stay. Check-in was smooth and quick, and the staff were welcoming from the first hello. I had asked for a birthday surprise for my niece, and they made it happen perfectly — even tailoring it to meet our halal requirements. It’s those little touches that really make a difference. The staff here are brilliant — friendly, helpful, and genuinely happy to help. I’d definitely recommend using the hotel’s taxi service instead of Bolt or Uber. The cars are clean, spacious, and really comfortable. Our airport pickup driver, Omar, was polite and professional, making our arrival stress-free. There was a small hiccup with our return transfer booking (caused by the hotel, not the taxi company), but Lucienne from the hotel sorted everything out. She suggested a better pick-up time, which meant I got an extra hour of sleep, and she got us to the airport in great time. She honestly saved the day. The location is spot-on — walking distance to shops, restaurants, and the waterfront, with easy access to explore more of Malta. Our room was modern, big, and spotless, with everything we needed to be comfortable. We felt looked after from start to finish, and I wouldn’t hesitate to stay here again next time I’m in Malta.

good amenities

bed was good but i thought my breakfast was supposed to be included as a VIO member?

Spa

Pools and staff were amazing

We really enjoyed our stay for 6 nights at this hotel. Staff were so friendly and always willing to help with a smile. Spa facilities were great- we used them almost everyday after a busy day out it was really relaxing to use the sauna and the jacuzzi. The beach club was convenient as it was just a walking distance away. I would highly recommend this hotel with no hesitation. Five star service all the time. Thank you all staff at the hotel!

Excellent

Very clean place and very nice staff

Excellent staff - extremely courteous and couldn’t do more for your stay . Amazing dining on the seafront