No welcoming, we waited for 35 min for someone to come , only netflix, no tv with chanels, no blinds in the lounge, the iron damaged my brand new dress and after i complained has been replaced
The couch was damaged and after i asked has been replaced with 2 comfortable chairs
It was no face manager of the property or cleaner you could talk face to face , or ask if u need something
A lot can be improved if regular check of the property identify the issues
Generally was ok , on the last day we were allowed for late check out and we left around 12 pm which is positive