Four Points Flex by Sheraton Yokohama West

Explore Four Points Flex by Sheraton Yokohama West
9,0
Exceptional
From 615 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

8,8

Traveler Reviews Four Points Flex by Sheraton Yokohama West

Number of reviews per page
20
40
Top reviews
Tony
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient area to explore Yokohama, typical smaller size rooms, however comfortable and clean.
Jeritzan
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Agnes
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Staff friendly. Hotel was clean.
Cindy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff
Monica
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Betty
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Mary
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Naoko
icon-Leisure
Leisure
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
George
icon-Leisure
Leisure
6,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It is the typical business hotel and the room quiet small. But it is close to the train station
Poppy
icon-Leisure
Leisure
10,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Joseph
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Business and Leisure
8,0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
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Naiyapak
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Leisure
10,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Staff so nice.
Robert
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals. We would happily stay again in this hotel if returning to Yokohama.
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Yuko
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Leisure
10,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
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Angela
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Family
10,0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Good service, the hotel clean and helpful.
Jairo
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Alot of food options
Gordon
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Leisure
10,0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great location close to Yokohama station, nearly new building, good sized room (for Japan) good bathroom and amenities. Walkable to several restaurant options near the hotel and inside Yokohama station with good shopping options nearby also. |Front desk staff and housekeeping staff very friendly and helpful. I'll visit again!
Lauren
10,0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very clean, about 5 min walk from Yokohoma station. Room is very small, two people with a double bed is too tight, switch to two twin beds, feel so much better.
Corey
10,0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Great location and good amenities
Sayuri
icon-Leisure
Leisure
8,0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Overall, simply good.
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