Overall Ratings & Reviews SpringHill Suites by Marriott New Orleans Downtown/Canal Street

The staff was very pleasant to interact with. The facility was safe and they take EXTRA precaution by having to use your key card in order to access the elevator & the building after certain hours. I enjoyed the breakfast as well. A great place to stay.

Staff is very friendly and the hotel is very close to bourbon street

This hotel is unfriendly, dishonest, and a very dangerous part of town.

Horrible staff and the area is unsafe and very inconvenient parking

Staff was very accommodating. Breakfast fresh with good selections. Hotel safe and clean. Overall no complaints with staff or room. Only

Very nice, friendly staff

Elevators repairs a lot of traffic in main lobby

Everything was great love the staff

Very nice rooftop area for lounging the room was very nice and clean, the bed was very comfortable. The lobby was nice, we was able to have drinks at the bar after coming back from dinner

We had a wonderful time here the staff very pleasant, friendly, informational, courteous our room is very clean. You may have to see some riffraff on the outside, but on the inside excellent.

Services was ver terrible. Hotel wasn’t clean. Very old smell in the hallway. You call for room service and they never show up. Walk to the front desk they standing there on their phones.

Good location, pretty close to anything you want to do without being in the middle of a busy area. Floors in the room were very dirty. Food ran out at breakfast quickly and was not replenished.

you have to pay for everything here. They will not tell u about internet but will charge. You pay 40$ for each day parking. Instead find parking yourself which will be cheaper.

Service was excellent. Check-in was fast and easy. The staff accommodated our exact request for adjoining rooms. Check out simple, and breakfast bar was very nice. I would definitely recommend this place to others and would stay there again myself.

I like breakfast in the mornings. The room was very clean and cozy. All staffs were friendly.

Parking charges are 20$/day and property charges me 94.6$ for 2 days. Full fraud, careful. Gave us a room with plumbing issue and then moved us to from Spring Hill to Towne Place in same building. Also parking is one block away, overall not a great experience.

The staff was very professional and friendly. Check-in was fast. The property was very safe, easy parking, convenient for shopping, restaurants, transportation. I have stayed here several time and will continue to booked this location.

Rooms were nice. Hotel was convenient located. Continental Breakfast but could add some fresh fruit to it. Sometimes breakfast sandwiches in packages- not very appealing. Water in shower was cold in the morning, no hot water. Staff was exceptionally nice. Would go there again because plus outweighs negative. Thank you

The property was great the hotel was clean and the staff was great will visit this property ag as in

The room was very spacious and well stocked with extra towels. The microwave and refrigerator was a bonus.Nice 14th floor bar and terrace. The location was perfect with the street cars and buses yet very walkable. It was convenient to I-10. Staff was very friendly and professional.