Absolutely stunning property, central location and wonderful staff. No AC which is common and not a big deal as the windows open and many fans are provided for each room. Would recommend this stay to anyone coming to Thun!

We paid almost $300 for one night and were extremely disappointed. There was no elevator, forcing us to carry our luggage up a flight of stairs. The room itself was stifling, with no windows and no air conditioning. The noise from the street intersection was also incredibly loud and disruptive. For this price, basic amenities and a quiet room should be a given. This was an unacceptable experience, and we are requesting a refund or a credit.

We visited Switzerland in July as a family of 4, with two children ages 17 and 12. Parking- There is no parking on site, but a very close garage about 2 minutes walk away. You will need to roll your luggage up a small hill from the garage so be prepared for that. The hotel is very well located to the town, and getting around via foot from the hotel is very easy! Check-in- Upon reaching the hotel, there is a small flight of stairs you must go up to enter the front door. Right inside is a restaurant that is Tex-Mex themed (being from Texas, this was a cute surprise) where you will check in and get your key to your room. Our room was outfitted with a queen sized bed and two roller beds for the kids. The windows opened for a nice breeze to keep the room cool, and they even had a fan set up to keep the air flowing. The room itself was clean and comfortable. An amazing bonus was the complementary breakfast every morning! The restaurant had a table waiting for us every day, and the food was perfect for us to get our day started. It's not a full hot breakfast, but a nice mix of meats & cheese, pastries, cold items, fruits, and cereals. Extra- We visited Thun in the middle of our 18 day European Trip, and had heard that there was a great laundry service there right around the block from the hotel. We dropped off our dirty clothes and picked them up the next day folded and sorted. They were fast and it wasn't expensive at all!

The hotel is good and staff is nice but the window opens to the main street and due to lack of AC during summer it is just hard to sleep with window open. And, if you keep the window close there is no ventilation and you will feel suffocated.

Lovely place and location. The lady who greeted us was very welcoming and friendly, and we were able to check in a couple of hours early, just having to wait a short while as they got it ready for us. I recommend spending the tiny bit extra for the balcony - it was nice sitting out there on a warm evening

Janna and the staff were exceptionally warm and helpful. The room was large and comfortable and so close to the city center.

The staff was very friendly & helpful. The location was great! Close to restaurants & sites. Excellent food in the hotel restaurant. Good breakfast.

Like a sleepover at grandmother's house. No elevator. Lots of stairs. Slant roof on top so head-banging an issue.

Such a lovely hotel. My room was perfect.

We loved how Swiss the hotel looks and they served a wonderful breakfast.

Beautiful area. Walkable. Right next to a bus stop to the train station. Friendly helpful staff.

Could not say enough good things. Property, staff,location,service ,food were all excellent. Highly recommend staying here. Great midpoint to visit Bern,Interlaken, Lauterbrunnen etc.

The location of this hotel is excellent!

A simple hotel close to the old town. Everything was nice. The only negative is a room on the fourth floor without an elevator. It could be a challenge for somebody.

This was such a wonderful stay for us during our 3 nights in Thun. The room was perfect for just two of us and everything was comfortable and clean. I only wish there were a few more outlets in the room to plug our electronics into, but that didn’t pull away from it being such a great hotel. Breakfast was a great option to sit and have a coffee, yogurt, and some fresh pastries before you headed out for the day. I would highly recommend staying here as it is close enough to the train station (10-12minutes), and close to shipping and dining options. Plus we had a view of Thin castle outside our balcony which was great! Thanks again for a wonderful stay.

such a lovely place to stay and provided free bussing to interlaken. the town area was so serene and staff was so nice

Extremely friendly and helpful staff. Nice restaurant on ground floor provides great breakfast. Would highly recommend staying here!

A wonderful rehab of an old building - modern and clean with an unexpected but welcoming Tex-Mex theme! The employees were all great and the dinner options were excellent. The included Continental breakfast was OK but somewhat limited. We would definitely stay there again and budget more time to explore the city.

Property was spartan by Western standards. Expedia site was misleading with respect to the quality of this facility. The staff however was warm and welcoming, but for most Western travelers there are better hotel options.

15 mins walk or 5 mins bus from Thun station. Bus stop is next to hotel. So, very convenient. Close to dining, overall great location. Breakfast was ok, not very good. Room and bed very comfortable for a good sleep.