Overall Ratings & Reviews Holiday Inn BAGUIO CITY CENTRE, an IHG Hotel

Room is clean, foods are good and all their staff are friendly and accommodating. Will be back for sure.

They had an issue with my reservation name making my check in really unexpected since I have to wait for around 45mins 😐 But then, the hotel was good.

Coming from a person who is very particular with cleanliness and good service when it comes to hotels, I would give Holiday Inn a 10/10 rating. When it comes to hotels, I always tend to consider minimalism as the first criteria. Also, elegance being the second. I would confidently say that this one did not disappoint. Everyone feels warm; they would greet you with all smiles! Hannah, the very kind and pretty lady who handled our check in was super accommodating. Their food was as amazing as their service! Would definitely go back 💓

The room is clean. The staff are very accommodating.

Our stay was value for money and room was good. However, we don't know if its due to the rain but there's some noise of dripping water outside and the shower needs some repair. We have brought it to management attention already but otherwise, our stay is excellent.

The only unsatisfactory is the in-room food service. We ordered a Banana Split one evening and we received 3 small pathetic scoops of your typical grocery ice cream and a banana split horizontally into two. No whipped cream nor sprinkles. Surprisingly. The buffet breakfast is pretty good.

The hotel location is easy to find. The room has a relaxing ambience and staff are welcoming 👍

Hi Holiday Inn! There's a problem with your Air Conditioning Unit ! We cannot sleep due to uncomfortable room temperature. We requested to address the problem, three times, that your engineering team told us to wait for the ACU to recover but still no improvement. We tried to open the window to get cool breeze from outside but the problem now is the noise coming from passing vehicles. It is so stressful, that we cannot get our rest with your hotel room being uncomfortable! We also requested for an e.fan but you cannot provide that also. We are tired from travelling going here, We deserve to get our full rest! f we only knew this will happen. 😡😡😡😡

Excellent overall experience. The staffs are very accommodating. Great tasting food.