Overall Ratings & Reviews Tru by Hilton Lancaster East

Generally it's good. Just close to main avenue, very noisy.

Nice clean room and very nice staff. Great breakfast! Very convenient location! Enjoyed our stay!

The hotel was nice but very noisy. Unruly guests added to the fact you c add n hear every movement in the hotel. Just very noisy. I will not be back.

Excellent service and the room very clean , the girl who clean my room very nice I forgot to ask her name but good quality service also at the front desk and everyone , I will recommend and will definitely will return

It was a good stay

It was close to food and shopping

Very good

We loved our stay! Super clean, friendly staff, and great location

Had to take a room in the front of the building. Street noise was all night long. Need thicker walls and windows

Keys did not work, tv does not work. Hotel is short staffed.

The pool was closed and no late check out

New, modern look. Simple, but met our needs.

The staff is friendly and useful. I received great service from Deana and Jessica when they were on duty during my stay.

Great price for a clean, comfortable room. Friendly staff. Great breakfast options

Very nice hotel, clean, great breakfast

Great location. Staff and room were a good value

Nice hotel and clean. Understaffed. Waited in line for almost 30 minutes to check in. Front desk person was very busy helping in person guests and answering numerous calls. She was very nice and knowledgeable but didn’t have any help.

The hotel was quite modern in it's appearance but I found this a little overbearing. It had a feel of an Ikea store instead of a traditional hotel.

This was a clean convenient place to stay. I was here for a tournament about a half hour away. It is located near several restaurants and shopping center. The only problem was the bathroom door didn’t close all the way due to expansion I guess. Other than that it was pretty nice.

Clean room comfy beds