Overall Ratings & Reviews Room Mate Collection Gorka, San Sebastián

The room was spaciuos and clean, the staff was always smiling and helpful. We felt like at home. Gracias ☺️

Very nice hotel in a good location. We had a room at the back and it was extremely quiet. Very comfortable bed. Would have preferred a “proper” door in the bathroom - there is an opaque glass door which doesn’t go right up to the ceiling - but the hairdryer makes up for it !

Fantastic location, beautiful room and great service

I like the location; the rooms were exceptionally clean ; the staff were multilingual and friendly. Would definitely stay at Room mate again .

Loved it. Great location, great staff.

Centrally positioned hotel perfectly located close to the old town, the beaches and within walking distance of everything you need. Super modern hotel with all the mod cons you could want and need. Staff were incredibly helpful attentive and friendly. Would not hesitate to return to this hotel or any of the hotels within the group.

Clean and comfortable rooms, friendly staff, great location with easy walkable access to old town and beaches.

We had booked an executive room and requested a King Size bed. On arrival we had twin beds, rather than king. I understand that the website says you can't guarantee requests will be met but I would have expected that we would have been notified in advance that our request could not be met as opposed to being disappointed on the start of our holiday. The room rate is very expensive. I think you should change your policy to let people know in advance whether or not you can meet their requests.

Great location, helpful staff. Duplex room was nice and quiet but would have preferred an executive room as prefer to have a view.

Lovely hotel, great breakfast, helpful staff, well located.

Room was excellent in size , cleanliness .Executive room 201. Good view of plaza Guipúzcoa. Restaurant is very limitedc. Buffet breakfast is adequate but looks very scanty compared to NH hotels Aranzasu .location is perfect. Airconditioning is US standard. For a $500 a night room, you have to ask for Kleenex from the Desk and they give you this pathetic small pocket packet containing 7 pieces.

Short walk from beach and pintxos bars. Staff attentive and helpful. Thanks for a wonderful stay

The hotel was beautiful, very clean and in an excellent location. Close to the beach and all of the local restaurants and shops. The staff were very friendly and helpful. We were on our honeymoon and they had left a thoughtful note and cake for us on our arrival.

Lovely hotel on the edge of Old Town San Sebastián. The welcome was warm & friendly (great reception staff throughout) and the room was a good size with great facilities - best sleep on holiday ever. The bar shuts early, which was disappointing (no chance for night cap). The breakfast choice was extensive but often depleted as kitchen staff was low - they made a great effort, but only so much you can do on your own. Overall, a thoroughly great stay and would recommend.

Modern clean and great location! Super friendly and helpful staff. Great restaurant recommendations!

Excellent hotel conveniently located near Old Town San Sebastián. Room was comfortable and clean. Staff was very helpful. Would stay again.

Great hotel in a great location close to the old town. Staff on reception were incredibly friendly and helpful. Would highly recommend

Perfect location and walkable to everywhere we wanted to go. Shops, restaurants, bars etc. Can’t wait to return.

Nila at the front desk was outstanding. Very patient, always helpful, and a delight to work with. Evening staff (can't recall name, but Argentinian) was just the same. In fact all staff were wonderful, but we worked most with these two.

Great location to explore San Sebastián. Very friendly staff.