Overall Ratings & Reviews AYZ Javier Cabrini - Auto check-in property

Nice place

Very good place

It took over an hour and a half to get into the property. We even called multiple times and were hung up on every time. The property was fine.

This property has been the worst experience I have ever had with a hotel. The first night I arrived I noticed the bed wasn’t clean and the bathroom was clogged. I tried to ask them for a solution and they couldn’t provide cleaning services that late during the day so my only option was to find another place to stay. Half of my trip was spent dealing with them requesting a refund. One example was they said someone would call me in 10 minutes as I’m stranded outside locked out of the place because they said I abandoned the property but I had no choice- I wasn’t going to stay somewhere that wasn’t clean. I have screenshots of all the conversations that were very unhelpful. No one ever called me back until 2 hours later. It was awful and I preferred to lose my money than to have to deal with them any longer.

I really liked that the property was very close to the metro exit. And in the morning it was close enough to walk to a commercial center. I also liked that there was a microwave on the third floor. The major downside is that the walls are VERY THIN.

Extremely difficult to get into electronic entrance, very vague instructions. Would never stay again

Excelente alijamiento

Stubborn staff would not allow cancellation even days ahead. Foreigners should steer clear because the self-check in process is a nightmare.

Everything fine

Its very difficult for check in, all process must byself very steps

Wasn't sure what to expect since this is all "automated" but surprisingly it was very easy! The room was clean. Would recommend for a quick stay.

It was amazing!!! I was a bit worried about the accommodation based on the reviews but my expectations were beyond succeeded. Checking in/getting into the building was beyond easy (you simply click a button!) and the room/bathroom was very clean and homey. The location was also beyond ideal, right next to the Canillas metro line. It was easy to get to and from the city + to the airport. And not even to mention that the accommodation was extremely inexpensive. You get more than what you’re paying for! I have nothing but good things to say about this hotel and will be booking with AYZ again for my future travels to Madrid.

I loved the secure check-in process!

The room was very small and you have to go outside to go to the bathroom

Muy buena estancia, regresaremos gracias

I pressed “check out button” for five times by 11:55Am to make sure it done properly. I don’t know why it until your cleaner report.

The whole self check in process is terrible. There's about 10 hoops to jump through online. Then you get an email with an electronic key for the bldg. and the room. Good luck if you're having any internet issues. You have to take your phone with you to use tge shared bath and you have to use the email button to leave the bldg. GO BACK TO THE TOUCHPAD. No tesponse by phone to deal with all these issues. Some folks were outside the buikding for hours....

Was really calm and provided a good hostel

Very basic but good value for the price. Good location for getting into Madrid via metro. Only 2 miles from the airport. Big shopping centre next to it with a very cheap bar

La ubicación es perfecta si tienes que ir par IFEMA, tiene acceso a autobuses y el metro. Lo que no me agradó fue que hubo inconvenientes en el check in, los numeros de contacto no respondian y además por el flujo de personas los baños deben estaban sucios y sin papel y jabón, es importante que haya un ciclo de personal que este pendiente de los baños. El espacio esta bien para una noche o dos, pero no para largas estancias.