Overall Ratings & Reviews Holiday Inn Express & Suites SUMMERVILLE by IHG, an IHG Hotel

The hotel and staff were great. My only complaint was a group of people that completely took over the entire lobby dinning area. With liquor bottles stacked on the tables and loud, racial remarks being made. Not comfortable having my 3 young kids there wanting to make hot chocolate right beside all that .

Pool area was not very inviting. Breakfast food could vary a bit. Was the same every morning. Change it up a bit. Pancake machine was terrible.

Great experience

We really enjoyed our stay. Felt very safe and the kids loved the pool!

Nice

We were very happy with our stay.

Gracious accommodations with the warmth and charm of true Southern hospitality!

I love the clean room and staff

Great breakfast buffet and nice walk in shower

Overall great no issues

Had a great stay and bed was very comfortable.

The hotel was very clean and had great amenities. I liked that their was pump hand soap and lotion at the sink and shampoo, conditioner, and body wash in the shower. Our double queen room had a microwave, keurig coffee maker and fridge. The breakfast provided was delicious and they have a fresh ground coffee machine available at all hours. The hotel is close to many good restaurants and within walking distance to a Food Lion grocery store. The hotel staff was accommodating and very friendly.

Yes it is very nice

Everything was lovely except for 3 nights we were never brought more toilet paper and they need to add shading to the windows in the breakfast dining area for the morning. The sun is quite strong and hurts your eyes when you sit down to eat.

Only complaint was the bed and pillows. Not comfortable.

When I first got to my room, someone had used the toilet and didn’t flush it. Yuck. Then I had somebody knocking on my door who wouldn’t leave, when I tried to get the staff on the phone to come down and get the guy to leave, it took her a minute to take me seriously. The faucet in the bathroom is loose and doesn’t work well, the toilet doesn’t flush very well, the towels are thin and the bed not that comfortable. For $200+ a night, I expected better.

This hotel was very spacious, clean and staff was very friendly and helpful. Breakfast was exception! We would definitely stay here again!

The pool was not clean and the coffee maker was not working or the pancake machine. Location was great and parking was good. Room was clean and nice.

It was an average hotel with a good rate.

Very comfortable and clean, and affordable.