clean room

Good communications and easy to find. Quirky room, which was good. Only issue is noise from the train station, but this was expected.

Really comfy bed, well connected, great shower.

Location is excellent! A few blocks to multiple subway lines, including the train that we took to Hampton Court Palace and the two different airports. The street where the hotel is located was filled with restaurants and bars and a street market. The graffiiti Tunnel is steps away. 15-20 walk to many London attractions as well... Room had everything we needed the bed and pillows very comfortable. (not many rooms with kings size beds) Good communication with the hotel, when I needed a blow dryer and clean up of a broken glass. Both were quickly addressed. The self check in was seamless as well. If I am being picking, some hooks to hang towels and brighter lighting. They are currently doing construction across the street but we never slept in. The street is a little noisy but it was fine for us. Overall great stay! Would definitely recommend!

Good communication from stowaway team and the set up was v straightforward to use with codes coming through in good time. The location was perfect for us, the room nicely proportioned and v comfortable-lots of space and a great electric black out blind to help with sleep. The wine bar on the ground floor was a friendly and enjoyable space with good food. Proximity to the South Bank and National Theatre was perfect for us

Enjoyable stay, quick and easy access, good deal

Comfy bed

Great quirky comfort was ok

Shower was broken....fair enough, refunded 50%. But also, no hot water....and to top it off, the trains are literally yards away and wake you up at 5am. Nice modern apartment and comfy bed etc

Great location just next to Westminster Bridge. Some cool restaurants and bars on the doorstep. The hotel itself was above my expectations. The room was lovely. Great shower and kitchen. The bed was so comfortable and the blackout blinds did the trick. The nearby trains didn’t bother me in the slightest as the heavy doors blocked out the noise. Will definitely be back.

Comms are terrible, no aircon or heating and you can’t open windows. Receptionist hung up. Building condition poor and feels very dated.

Avoid this hotel. Locked out of room, given someone else’s room, someone else given my room, locked out again, no answer on the phone, broken air conditioning, extremely noisy next to Waterloo, no hot water in the taps and no action taken. The worst hotel I have ever stayed in. I checked into a different hotel after the first night as I felt completely unsafe.

Excellent and affordable stay in central London: great facilities, walking distance to the South Bank.

Great experience and would definitely reused. Minor glitch in that I did not receive the entrance codes, but one call and 3 mins later good to go.

We had a great stay at StowAway and will certainly return in the future. The room was big, comfortable and had everything we needed. It is in fantastic location to Waterloo so made travelling around the city easy and convenient.

The building itself is unique

I booked in the StowAway for three nights. Unfortunately there was no heating. The room was freezing. The property is not manned and therefore I contacted the hotel via phone. There was no answer. The following day, after an uncomfortable night stay, i contacted them again. Later that evening I returned to find a tiny heater in my room. They had not fixed the heating in the building and simply supplied a tiny heater. I contacted them again... and was informed 'there is nothing we can do'. I then went to check out to move to another hotel. Within 5 minutes of hanging up the phone. Another guest appeared in my room. The agent gave my door code to another guest who walked in to pick up the heater for their room!! Completely inappropriate and wrong in so many levels. Then post stay... it has been a battle to get the stay refunded. They simply couldn't care!

Right by Big Ben.

No curtains! Could not sleep properly with the light coming Ii

Giving 2 stars, 1 for location 1 for the comfort of the bed. The room had a very funky smell, as if there was water damage that was not properly treated, it smelled like mildew and the room itself just felt damp. Also, the AC didn’t work. We set it to 18°, after 24 hours the temperature of the room went up from 21° to 22°. There was also what appeared to be blood stains on the comforter. We contacted the property and they replaced the comforter but said the AC “was working”. We used the washer/dryer on the property and our clothes smelled and felt extremely dingy after. Not a great experience other than the location being great and the bed being comfortable.