A good spot to stay in Kinosaki. The room itself was pretty outdated with an old tv - I really enjoy when hotel TV's have casting capabilities which this one did not. But the service and meals service was excellent, it's a self-serve buffet style dining which is great if you're a slightly fussy eater like myself. A little disappointed that the room view was blocked by netting for maintenance, which Inwas advised prior to arrival but after booking. I think some form of discount would have been nice for the inconvenience considering I had booked a river view room.

The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service.

Beautiful view overlooking the river. Everything super clean, and great breakfast and dinner buffet. Location is excellent, can walk all over town and easy to get to/from train station. Be aware, the onsen is not tattoo friendly, there are others in town that allow tattoos, but this is not one of them. Regardless, Highly recommend.

Everything we needed, delicious food, very relaxing onsen and convenient passes to onsens in town. We had a delightful time.

Great deal!

Super foreigner friendly onsen ryokan, delicious buffet!

The room was great! Clean and big with lovely view. It included a private closed off toilet and sink and then you use the public onsen (hot spring bath) facilities for showering and bathing. The bath facilities were indeed really nice. They lend you a Yukata (kind of kimono) to wear to and from the bath and to other bath facilities in town. Free coffee and alcoholic drinks in the lounge!!! Really nice buffet dinner and breakfast included. We enjoyed the 5 other Onsens that we could visit in the town which was a very short walk away. The town had great cafes and gift shops. We walked up behind the town to a really great viewing tower that allowed you views of the spectacular landscape. We will return to this chain of hotels in other towns. Because of all the perks, it is definitely worth the cost. Staff nice too!

Staff wonderful. The room was amazing

Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay.

Property located about 15 min walk from the main Onsen strip but it provides shuttle service to the strip every half hour. Rooms are large and very nice. Most notable is their buffet dinner and breakfast is excellent with various delicacies almost comparable to high end restaurant but with so much more variety.

Great resort off the busy high street only a 10 minute walk to the center of town. There were always shoes and robes with baskets. Appreciated that staff were really helpful in assisting for check in and check out. Loved the options at the buffet. Only thing I found interesting was that I was not allowed in the hotels onsen as I had a few big tattoo's but the towns onsens itself was known for and allowed tattoo's. Would of been nice to visit their onsen.

All of staff were very helpful.

Enjoyable place to stay. Spa was nice though it was closed the hour before check out, so it was not super convenient. We couldn’t get double beds in the room, which was not ideal for a honeymoon. Still had a good time.

Lovely property !

Onsen town

Had to pay a fee for an extra towel. Not sure if it’s common, but haven’t come across that before.

The buffet meals at this hotel were really bad. The location is not convenient to Kinosaki town. None of the staff speak any English and their translation in print materials comes off very abrupt. I would not recommend.

This was a family trip. We had an amazing stay at Oedo. Our room had a perfect view of the river. The onsen was clean and relaxing. However, our baby threw up on our bed and required us to replace the sheets and pillow. We were charged for the new sheets and pillow, but staff never collected the dirty sheets. So we placed them in the entry way. That was the only problem we had with service. We wish they collected the dirty sheets.

Loved the vibe of this hotel. Relaxed, family oriented, and leisure based. The onsen is as good as any of the ones in town, and then it has a drink and food bar right outside. Fantastic. The town is also great. The only issue we had was finding out how to get the bus back, but this is because of our lack of language comprehension. If you dont speak Japanese, maybe be prepared to walk back, which only takes 15 minutes but is hard in the wooden shoes.

Kinosaki is famous for its crab. Everywhere you go they serve crabs, however, during my two days stay in this hotel, I have never seen a hint of crab. Dining area is huge and has close to 1000 seatings and therefore very very busy. Children were running around, and the hotel is not the place for the one who expect cozy onsen atmosphere. Shrimps at sashimi corner were tiny and smelly. I have never seen such a tiny pieces of sashimi at other place in Japan. Moreover, Huge bridge construction blocks all the access to the hotel. Walking around the hotel is not safe because of road blockage. The hotel is virtually isolated from the main Kinosaki Onsen area. Shuttle service from and two the train station was very limited and always crowded a small van. I would not recommend this hotel to anyone.