Overall Ratings & Reviews Grand Hotel & Spa Tirana

This is a fascinating place, just opposite Vila 31, the residence of Hoxha. One can feel the old-style of the communist days, while the area has totally transformed into a hip going out scene with bars and clubs.

Ideally situated to explore Tirana, great staff and a good breakfast

I was very surprised at the poor quality of rooms & facilities at this hotel. I had paid a higher than average hotel fee for Albania, assuming that I'd get a nice place. The only good thing was the location -- very central. Here is what the room & hotel conditions were like: - Our bathroom sink clogged & would have overflown if we didn't stop using it whenever it filled up. - The shower head was dirty. - There were actual holes in the sheets and pillowcases. - The hot tub in the spa was empty and the water hose to fill it both didn't have hot water and leaked. - The heat/steam in the sauna was turned off and there were no instructions or staff available to turn it back on and make it usable. I'll attach pictures of all of these if the system allows.

Its hard to judge hotels standards between countries and certainly in Albania one has to keep a slightly open mind and judgement, but all in all I think this was worth the price we paid. The location is very very convenient, the rooms are fine. It feels quite fun being directly opposite the old dictators "as it was" 60s house.The biggest negative was the so called gym. Just about everything in there was broken so it was a bit of a swizz to include it in the description to be frank. I also loved arriving late in the day to ask at the bar "can we get anything to eat" to be told "no". But I guess thats the Albanian way - tell it how it is. Mind you we had some lovely meals nearby - some top notch restaurants in Tirana these days,.

Great staff very friendly

The hotel was in a good location and the room was comfortable and clean with a balcony. However, although there was a kettle, no coffee was provided. The breakfast had a great variety but, on both mornings of our stay, the 'hot" choices such as egg, bacon and sausage were cold!

Great location On site parking but limited spaces

Nice hotel, close to the main attractions

smoking smells all over

For some reason hotel received a booking for different room type than I had reserved through Expedia. Very helpful receptionist fixed that quickly. Hotel itself could use a little refreshment, but everything was clean and bed was comfortable, that's what really matters. Good location only a few minutes walk from the artificial lake, lots of shops and cafes around.

Excellent staff, very helpful! Clean and quiet hotel

We had booked a room with a double bed and they gave us a twin bed. They only half sorted it out. The bed was not very comfortable either. There was a good buffet choice for breakfast. We had booked a room with a balcony. However, we couldn't use it much because of smokers and all the noisy building construction over the road. The hotel is definitely over rated and expensive.

The room was very nice, clean and had a good view. My main complaint was with front desk staff not being very helpful. No sympathy whatsoever when I arrived earlier than check in time- I understand not being able to give me a room an hour early, but they could have suggested I take advantage of the bar or spa. No menu or information about spa services anywhere. Requested some toiletry items I forgot at home and they were not helpful- didn't have it, didn't suggest where I could get it. When I asked about visiting a local attraction and how best to get there they said a taxi would be best but didn't offer to call one for me or tell me where to find one. Polite but didn't make my life easier.

We absolutely love this place! It is our second year and would return every time we have a chance to visit Albania.

The two girls in the reception were very friendly and helpful. Also the guy in the bar. They all gave us info restaurants exchanges transport etc. hotel is comfy gym was big and a good selection of machines. Swimming pool was small but nice to swim in and cool down. Breakfast was also good and had everything i usually have for breakfast.

Very nice room lovely breakfast and helpful staff

A very kind and helpful staff. The room was clean and comfortable, but is advertised as soundproofed; apparently this is not enough to keep out the noise from the Salsa bar across the street, which plays loud music into the mornings on weekends. Minibar needs a pricelist.

Smelled like cigarettes throughout the hotel. Also, very loud on the room floors. We books this for the gym. While it had a lot of pieces, it was a bit of a mess with random machines, weights, etc. Front desk staff was pleasant.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. We were very pleased with out stay. Fully refunda

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. We were very pleased with out stay. Fully refunda